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Best Practices for Running
Retargeting Campaigns
© Shiv 2015
“
”Retargeting = Brand Lift + ROI
When used properly, retargeting is incredibly powerful. Follow these
best practices when you run your retargeting campaigns and you will
be sure to see high returns.
1. Frequency Caps
Over Exposure of Ads leads to a phenomenon
known as 'banner blindness'
Be Strategic with how and when you serve
ads, and consider that not every website
visitor will be at the same point in their
purchase journey
17-20 ads per user per month will suffice. But
you can work with your retargeting provider
to determine what makes most sense to your
campaign
2. Burn Code
Why waste valuable impressions and money
on the people who already converted?
Use a burn pixel. This snippet of code placed
in your post transaction page, will untag any
users who have made a purchase, ensuring
you stop serving them ads
3. Audience Segmentation
• Tailor your Ad messages to users in different
stages of the purchase funnel
• Place different retargeting pixels on different
pages of your site, and then tailor creatives based
on the depth of engagement of each user
• When a visitor comes to your main page, you can
target them with creatives that communicate
general brand awareness
• If they looked your product page, you can serve
them with more specific ads around your product
offerings
4. Demographic, Geographic& Contextual Targeting
Target your Ads based on demographic information, like age or gender,
contextual factors like subject matter of the website or geographic data
Targeting saves your money, and shows your Ads for the people whom
your Ads make the most sense
5. Setting View-Through Conversion Windows
• View-Through conversion takes into account that some Ads don't trigger
immediate buying decisions, but can nonetheless influence people to make
purchases later, also known as the 'billboard effect'
• View-Through conversions provide advertisers with richer data around Ad
performance by considering conversions that occur within a certain window
after an user sees an Ad
• There are various practices around the length of a view-through conversion
window, some providers will set a 30-day window, but a 24-hour view-
through conversion window will provide you the valuable data around the
stickiness of your Ads, your audience's shopping habits, without inflating
your Ad's effectiveness
6. Single-Provider Retargeting
• If you run with multiple providers, each
provider will be bidding for the same
spots on the same websites, driving up
media costs and decreasing the chances
each has to serve Ads to your users
• You may also run into difficulties
effectively implementing 'frequency caps'
as each retargeting provider will be
operating independently
• It's more effective to run tests in
subsequent months using one provider at
a time.
7. Rotating Creatives + A/B Testing
• Even if you launch your campaign with
incredible strong creatives, running with
the same set of Ads for months on end will
result in a lower performing campaign
• By rotating your Ad creative every few
months, you can easily avoid experiencing
these dips in performance
• A/B testing your creatives will help you
determine the optimal combination of Ad
copy, calls-to-action and graphics.
8. Optimized Creatives
• The Banner Ads you use may do more to
determine success than any other factor of your
retargeting campaign
• Create memorable Ads by keeping copy minimal
and design simple
• All of your banner Ads should be well-branded
and recognizable. Use bold colors, concise copy
and clear call to actions with big clickable
buttons

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8 Best Practices for Running Retargeting Campaigns

  • 1. Best Practices for Running Retargeting Campaigns © Shiv 2015
  • 2. “ ”Retargeting = Brand Lift + ROI When used properly, retargeting is incredibly powerful. Follow these best practices when you run your retargeting campaigns and you will be sure to see high returns.
  • 3. 1. Frequency Caps Over Exposure of Ads leads to a phenomenon known as 'banner blindness' Be Strategic with how and when you serve ads, and consider that not every website visitor will be at the same point in their purchase journey 17-20 ads per user per month will suffice. But you can work with your retargeting provider to determine what makes most sense to your campaign
  • 4. 2. Burn Code Why waste valuable impressions and money on the people who already converted? Use a burn pixel. This snippet of code placed in your post transaction page, will untag any users who have made a purchase, ensuring you stop serving them ads
  • 5. 3. Audience Segmentation • Tailor your Ad messages to users in different stages of the purchase funnel • Place different retargeting pixels on different pages of your site, and then tailor creatives based on the depth of engagement of each user • When a visitor comes to your main page, you can target them with creatives that communicate general brand awareness • If they looked your product page, you can serve them with more specific ads around your product offerings
  • 6. 4. Demographic, Geographic& Contextual Targeting Target your Ads based on demographic information, like age or gender, contextual factors like subject matter of the website or geographic data Targeting saves your money, and shows your Ads for the people whom your Ads make the most sense
  • 7. 5. Setting View-Through Conversion Windows • View-Through conversion takes into account that some Ads don't trigger immediate buying decisions, but can nonetheless influence people to make purchases later, also known as the 'billboard effect' • View-Through conversions provide advertisers with richer data around Ad performance by considering conversions that occur within a certain window after an user sees an Ad • There are various practices around the length of a view-through conversion window, some providers will set a 30-day window, but a 24-hour view- through conversion window will provide you the valuable data around the stickiness of your Ads, your audience's shopping habits, without inflating your Ad's effectiveness
  • 8. 6. Single-Provider Retargeting • If you run with multiple providers, each provider will be bidding for the same spots on the same websites, driving up media costs and decreasing the chances each has to serve Ads to your users • You may also run into difficulties effectively implementing 'frequency caps' as each retargeting provider will be operating independently • It's more effective to run tests in subsequent months using one provider at a time.
  • 9. 7. Rotating Creatives + A/B Testing • Even if you launch your campaign with incredible strong creatives, running with the same set of Ads for months on end will result in a lower performing campaign • By rotating your Ad creative every few months, you can easily avoid experiencing these dips in performance • A/B testing your creatives will help you determine the optimal combination of Ad copy, calls-to-action and graphics.
  • 10. 8. Optimized Creatives • The Banner Ads you use may do more to determine success than any other factor of your retargeting campaign • Create memorable Ads by keeping copy minimal and design simple • All of your banner Ads should be well-branded and recognizable. Use bold colors, concise copy and clear call to actions with big clickable buttons