Very abbreviated version of Jim's presentation to NOMMA in Feb 2012 as their keynote speaker. This presentation was about Shift Happens (Change Management).
26. some have diversified
“I build hydraulic tanks and sell
directly to my customer,
thus avoiding Cash Flow
issues associated with
being a subcontractor.”
32. the achievement of your vision resides in their
level of contentment with your solutions
33. “In D.C. area they
don’t have a big
demand for
ornamental work.
Had to layoff staff
after 30 years in
business.”
Patti Koppers
the biggest challenge is the rate of
change and resistance to it
51. Talk To Me
LinkedIn: www.linkedin.com/in/jamesfeldman
Twitter: @ShiftHappensNow
Hashtag: #shifthappens
www.shifthappens.com
Notas do Editor
Southwest, which flies more passengers per year than any other airline in the world, limits its fleet to one model of aircraft. In contrast, most organizations trip over themselves trying to keep up with the large variety of their equipment.
To establish credibility you shouldKnow the boundaries and resources of your companyListen to Your Players needsGive Attention To DetailProvide Meaningful InformationFollow Through
Channel your thoughts and efforts on solutions.Clients like you best when you are a solutions provider.Things may be changing inside NOMMA but the needfor a satisfied customer never changes.