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©2014 James Feldman 
What’s
©2014 James Feldman
Why does 
your organization 
need more innovation? 
©2014 James Feldman
©2014 James Feldman
AH – HA 
moments 
©2014 James Feldman
1. Record ideas 
2. Recall ideas 
3. Recycle ideas 
©2014 James Feldman
How are you working 
on your business… 
Differently… 
To enhance profit? 
To upsell? 
What’s stopping you? 
©2014 James Feldman
The way to KILL 
a Big Idea 
is often heard as …. 
©2014 James Feldman
©2013 James Feldman All rights reserved. 
©2014 James Feldman
Creativity vs. Innovation 
Creativity is the process of developing new 
or interesting ideas. 
Innovation is the process of transforming 
creative ideas into valuable or profitable solutions. 
©2014 James Feldman
©2014 James Feldman
Culture eats strategy for breakfast! 
©2014 James Feldman
It’s time to shift from efficiency of 
Business As Usual (BAU) to 
Innovation As Usual (IAU) 
©2014 James Feldman
What important strategic goals can be 
accelerated through the use of innovation? 
What new growth opportunities should be 
explored by innovative techniques? 
©2014 James Feldman
How does Merrill intend to position 
itself or distinguish itself from its 
competitors, and how can you use 
innovation to support those goals? 
©2014 James Feldman
If you were starting from scratch, and there 
were no hindrances, 
no obstacles, and 
no limit to your resources, 
if anything was possible, 
what would your business look like? 
©2014 James Feldman
How are you working on your business… 
Differently… 
To enhance profit? 
To upsell? 
What are you afraid of? 
©2014 James Feldman
©2013 James Feldman 
©2014 James Feldman
©2014 James Feldman
Innovation 
Learning 
Knowledge Management 
Leadership 
Teambuilding, Communication, Diversity 
Technical 
Quality, 6 Sigma, Productivity, Cost Reduction 
©2014 James Feldman
Failure to understand 
customers, employees, 
stakeholders 
Driving Innovation 
Inspire 
curiosity 
Question 
assumptions 
Lackluster ideas 
Challenge current 
perspectives 
Think 
differently 
Aversion to risk 
taking 
Create 
freedom 
Experiment 
Innovation 
Challenges 
Poor execution 
Drive 
discipline 
Get things 
done 
©2014 James Feldman
Investigate inside 
Innovate 
Initiate 
©2014 James Feldman
©2014 James Feldman
Depth Distance 
Determination 
©2014 James Feldman
investigation Depth 
identification ideation 
Determination 
implementation impact 
Distance 
©2014 James Feldman
Champion creativity and 
innovation will follow 
©2014 James Feldman
Your mind is a container of possibilities 
©2014 James Feldman
We purchase wisdom. 
We use products. ©2014 James Feldman
Customers want the 
product of your product. 
©2014 James Feldman
Change creates stability 
©2014 James Feldman
Time to Change your pitch 
©2014 James Feldman
Create a winning team 
©2014 James Feldman
Change 
Growth 
Profit 
Competition 
Acceleration 
Improvement 
Increases 
Decreases 
Problems 
Goals ©2014 James Feldman
Few of us can rely on the past… 
we have to invent our own future. 
©2014 James Feldman
“Every product we make will 
be obsolete in 2 years. 
The only question is who will be 
making the new products.” 
- Bill Gates 
©2014 James Feldman
©2014 James Feldman
What’s your vision? 
©2014 James Feldman
©2014 James Feldman
Focus 100% on the problem 
©2014 James Feldman
Are there 
important forces 
that shape your 
industry’s 
competition? 
Threat of 
new 
entrants 
Rivalry 
among 
existing 
competitor 
s 
Bargaining 
power of 
buyers 
Bargainin 
g power 
of 
suppliers 
Menace 
of 
substitute 
products 
or 
services 
©2014 James Feldman
Choose to do 
things differently 
©2014 James Feldman
stop ‘shoulding’ all over yourself
what if? why not? what’s next? 
©2014 James Feldman
There’s an 
app for that! 
©2014 James Feldman
Mobile, Social and search have become more 
meaningful that any website home page. 
What might be simplified, adapted, magnified? 
©2014 James Feldman
Now over 2.8 
billion social 
media profiles 
worldwide 
©2014 James Feldman
©2014 James Feldman
Right 
solution 
Wrong 
problem 
©2014 James Feldman
The types of innovation cultures 
Be ridiculous & 
willing to fail. 
Create a 
passionate & 
inter-connected 
innovation dept. 
Have a strong 
internal focus. 
Keep the pipeline 
flowing. 
©2013 James Feldman 
©2014 James Feldman
are you slow to change? 
©2014 James Feldman
you have to be quicker 
©2014 James Feldman
What do you hunt? 
©2014 James Feldman
question everything 
• repeat 
• refine 
• reflect 
©2014 James Feldman
Take out your paper. 
Think of something that's making you 
anxious. 
“What do I know?” about this issue. 
“What don’t I know?” 
“What can I Influence?” 
“What can’t I Influence?” 
©2014 James Feldman
©2014 James Feldman
some pains 
you can’t cure 
©2014 James Feldman
Confusion demands definition. 
Uncertainty demands clarity. 
Weakness requires your focus. 
Help members find confidence. 
©2014 James Feldman
What drives innovation? 
Innovation 
Filtering 
• Increasing rate of “shifts” 
• Increasing customer expectancies 
• Increasing amount & access to data/information 
• Decreasing cost of entry 
Opportunity 
Identification 
Opportunity 
Development 
Opportunity 
Capture 
Focus 
Shaping 
Development 
Business Case 
Validation & Launch 
©2014 James Feldman
Realistic Solution 
©2014 James Feldman
Commitment to the 
innovation vision trumps 
funding, technology, 
gold-plated degrees, 
and culture. 
©2014 James Feldman
The real trend is 
©2014 James Feldman
Is there a disruptive way to solve a problem? 
©2014 James Feldman
Lack of innovation 
is a choice 
©2014 James Feldman
Customers MUST be 
part of the co-creation 
process 
Innovation is not something a 
special team does—it is 
something which must be 
ingrained in the mindsets and 
behaviors of 
everyone…including your 
c©20u14s Jtamoems Feldemrasn.
Rethink expertise 
©2014 James Feldman
7 
DOMAINS 
Motivation 
Strategic 
Alignment 
Culture 
Environment 
Meeting 
structure, 
function & 
design 
Budget 
Competition 
Objectives, 
context & 
communication 
©2014 James Feldman
The survival of your cadence 
could hinge on your ability 
to: receive, grasp & act 
©2014 James Feldman
Building Blocks of Innovation Culture 
Innovation Culture 
Instill Involve 
Imagine Inspire 
©2014 James Feldman
Are YOU ready for change? 
inside 
©2014 James Feldman
Failure is the 
first cousin of success 
©2013 James Feldman 
©2014 James Feldman
It challenges the status quo 
People hunger 
for stability 
amid change. 
©2014 James Feldman
Wealth is not gained by 
perfecting the known, 
but by seizing the unknown. 
©2014 James Feldman
You can’t 
win if you 
don’t take 
risks 
©2014 James Feldman
Work hard on your job 
and work harder on yourself. 
Focus on accomplishment- not activity. 
Manage priorities- not time. 
Be the person others can count on 
to get things done. 
Focus on BIG Ideas! 
©2014 James Feldman
“The value of your idea lies in 
using it.” 
- Jim Feldman 
©2014 James Feldman
What am I doing differently tomorrow 
that will obtain better results than 
I achieved today? 
©2014 James Feldman
Remember… 
You are Experts 
that have 
Your Wisdom 
in order. 
©2014 James Feldman
How you think is 
as important 
as what you 
©2014 James Feldman
Talk To Me 
/in/jamesfeldman 
@ShiftHappensNow 
/shifthappensnow 
FREE ebooks-courses 
https://shifthappens.coachesconsole.com/ 
Visit ShiftHappens.com or call 312-527-9111 
©2014 James Feldman

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Big idea

  • 3. Why does your organization need more innovation? ©2014 James Feldman
  • 5. AH – HA moments ©2014 James Feldman
  • 6. 1. Record ideas 2. Recall ideas 3. Recycle ideas ©2014 James Feldman
  • 7. How are you working on your business… Differently… To enhance profit? To upsell? What’s stopping you? ©2014 James Feldman
  • 8. The way to KILL a Big Idea is often heard as …. ©2014 James Feldman
  • 9. ©2013 James Feldman All rights reserved. ©2014 James Feldman
  • 10. Creativity vs. Innovation Creativity is the process of developing new or interesting ideas. Innovation is the process of transforming creative ideas into valuable or profitable solutions. ©2014 James Feldman
  • 12. Culture eats strategy for breakfast! ©2014 James Feldman
  • 13. It’s time to shift from efficiency of Business As Usual (BAU) to Innovation As Usual (IAU) ©2014 James Feldman
  • 14. What important strategic goals can be accelerated through the use of innovation? What new growth opportunities should be explored by innovative techniques? ©2014 James Feldman
  • 15. How does Merrill intend to position itself or distinguish itself from its competitors, and how can you use innovation to support those goals? ©2014 James Feldman
  • 16. If you were starting from scratch, and there were no hindrances, no obstacles, and no limit to your resources, if anything was possible, what would your business look like? ©2014 James Feldman
  • 17. How are you working on your business… Differently… To enhance profit? To upsell? What are you afraid of? ©2014 James Feldman
  • 18. ©2013 James Feldman ©2014 James Feldman
  • 20. Innovation Learning Knowledge Management Leadership Teambuilding, Communication, Diversity Technical Quality, 6 Sigma, Productivity, Cost Reduction ©2014 James Feldman
  • 21. Failure to understand customers, employees, stakeholders Driving Innovation Inspire curiosity Question assumptions Lackluster ideas Challenge current perspectives Think differently Aversion to risk taking Create freedom Experiment Innovation Challenges Poor execution Drive discipline Get things done ©2014 James Feldman
  • 22. Investigate inside Innovate Initiate ©2014 James Feldman
  • 24. Depth Distance Determination ©2014 James Feldman
  • 25. investigation Depth identification ideation Determination implementation impact Distance ©2014 James Feldman
  • 26. Champion creativity and innovation will follow ©2014 James Feldman
  • 27. Your mind is a container of possibilities ©2014 James Feldman
  • 28. We purchase wisdom. We use products. ©2014 James Feldman
  • 29. Customers want the product of your product. ©2014 James Feldman
  • 30. Change creates stability ©2014 James Feldman
  • 31. Time to Change your pitch ©2014 James Feldman
  • 32. Create a winning team ©2014 James Feldman
  • 33. Change Growth Profit Competition Acceleration Improvement Increases Decreases Problems Goals ©2014 James Feldman
  • 34. Few of us can rely on the past… we have to invent our own future. ©2014 James Feldman
  • 35. “Every product we make will be obsolete in 2 years. The only question is who will be making the new products.” - Bill Gates ©2014 James Feldman
  • 37. What’s your vision? ©2014 James Feldman
  • 39. Focus 100% on the problem ©2014 James Feldman
  • 40. Are there important forces that shape your industry’s competition? Threat of new entrants Rivalry among existing competitor s Bargaining power of buyers Bargainin g power of suppliers Menace of substitute products or services ©2014 James Feldman
  • 41. Choose to do things differently ©2014 James Feldman
  • 42. stop ‘shoulding’ all over yourself
  • 43. what if? why not? what’s next? ©2014 James Feldman
  • 44. There’s an app for that! ©2014 James Feldman
  • 45. Mobile, Social and search have become more meaningful that any website home page. What might be simplified, adapted, magnified? ©2014 James Feldman
  • 46. Now over 2.8 billion social media profiles worldwide ©2014 James Feldman
  • 48. Right solution Wrong problem ©2014 James Feldman
  • 49. The types of innovation cultures Be ridiculous & willing to fail. Create a passionate & inter-connected innovation dept. Have a strong internal focus. Keep the pipeline flowing. ©2013 James Feldman ©2014 James Feldman
  • 50. are you slow to change? ©2014 James Feldman
  • 51. you have to be quicker ©2014 James Feldman
  • 52. What do you hunt? ©2014 James Feldman
  • 53. question everything • repeat • refine • reflect ©2014 James Feldman
  • 54. Take out your paper. Think of something that's making you anxious. “What do I know?” about this issue. “What don’t I know?” “What can I Influence?” “What can’t I Influence?” ©2014 James Feldman
  • 56. some pains you can’t cure ©2014 James Feldman
  • 57. Confusion demands definition. Uncertainty demands clarity. Weakness requires your focus. Help members find confidence. ©2014 James Feldman
  • 58. What drives innovation? Innovation Filtering • Increasing rate of “shifts” • Increasing customer expectancies • Increasing amount & access to data/information • Decreasing cost of entry Opportunity Identification Opportunity Development Opportunity Capture Focus Shaping Development Business Case Validation & Launch ©2014 James Feldman
  • 59. Realistic Solution ©2014 James Feldman
  • 60. Commitment to the innovation vision trumps funding, technology, gold-plated degrees, and culture. ©2014 James Feldman
  • 61. The real trend is ©2014 James Feldman
  • 62. Is there a disruptive way to solve a problem? ©2014 James Feldman
  • 63. Lack of innovation is a choice ©2014 James Feldman
  • 64. Customers MUST be part of the co-creation process Innovation is not something a special team does—it is something which must be ingrained in the mindsets and behaviors of everyone…including your c©20u14s Jtamoems Feldemrasn.
  • 65. Rethink expertise ©2014 James Feldman
  • 66. 7 DOMAINS Motivation Strategic Alignment Culture Environment Meeting structure, function & design Budget Competition Objectives, context & communication ©2014 James Feldman
  • 67. The survival of your cadence could hinge on your ability to: receive, grasp & act ©2014 James Feldman
  • 68. Building Blocks of Innovation Culture Innovation Culture Instill Involve Imagine Inspire ©2014 James Feldman
  • 69. Are YOU ready for change? inside ©2014 James Feldman
  • 70. Failure is the first cousin of success ©2013 James Feldman ©2014 James Feldman
  • 71. It challenges the status quo People hunger for stability amid change. ©2014 James Feldman
  • 72. Wealth is not gained by perfecting the known, but by seizing the unknown. ©2014 James Feldman
  • 73. You can’t win if you don’t take risks ©2014 James Feldman
  • 74. Work hard on your job and work harder on yourself. Focus on accomplishment- not activity. Manage priorities- not time. Be the person others can count on to get things done. Focus on BIG Ideas! ©2014 James Feldman
  • 75. “The value of your idea lies in using it.” - Jim Feldman ©2014 James Feldman
  • 76. What am I doing differently tomorrow that will obtain better results than I achieved today? ©2014 James Feldman
  • 77. Remember… You are Experts that have Your Wisdom in order. ©2014 James Feldman
  • 78. How you think is as important as what you ©2014 James Feldman
  • 79. Talk To Me /in/jamesfeldman @ShiftHappensNow /shifthappensnow FREE ebooks-courses https://shifthappens.coachesconsole.com/ Visit ShiftHappens.com or call 312-527-9111 ©2014 James Feldman

Notas do Editor

  1. The goal of an Innovation approach is to bring the operating model back into balance and focus on both efficiency and innovation.   Simply put: everything that’s necessary for innovation to succeed threatens the existence and sustainability of the long-developed SOP process  
  2. My focus is how to shift from business as usual to Innovation As Usual. Business as usual stymies innovation by overly focusing the organization on efficient business processes and meeting short term demands, and by commanding the attention of the middle management cohort to the exclusion of creating new things.
  3. My focus is how to shift from business as usual to Innovation As Usual. Business as usual stymies innovation by overly focusing the organization on efficient business processes and meeting short term demands, and by commanding the attention of the middle management cohort to the exclusion of creating new things.
  4. My focus is how to shift from business as usual to Innovation As Usual. Business as usual stymies innovation by overly focusing the organization on efficient business processes and meeting short term demands, and by commanding the attention of the middle management cohort to the exclusion of creating new things.
  5. The challenge, of course, is to overcome the misconceptions surrounding innovation with a goal of making innovation a cultural phenomenon which can be enhanced or inhibited by leaders, culture, and strategy. There is a perception that innovation is a threat to the status quo, to the existing business models and strategies that typically focus on scaling up, getting a sizeable market share, and generating profits. Large companies regularly have an innovation strategy that is aligned with their overall corporate strategy. Small companies often don’t have an innovation strategy which will be detrimental to their future innovation success. Innovation should be dedicated but not insulated in order to leverage cross-functional resources. And that’s because….
  6. Study failure as closely as you study success. Why did you miss the mark—idea, execution, support? How can you invert those results if you were doing it all over again? Crystallize the key lessons learned. Try again.
  7. Life is not fair. It doesn’t give us what we need…it gives us what we deserve. You may sell more, and earn more in absolute terms, but for each dollar you sell, you will make the same, and probably less, money if we don’t change our attitude about innovation and customer service. We are in the center of change and we must accept it. Forget everything we know Live in the future Appreciate wisdom Forget permanence Change our focus Get excited and accept risk Think ‘Clear and Present’ Opportunities
  8. The intuitive, fast moving side of our minds has far more of an effect on our decision making than we realize.