4. History
• Vietskills program
• Student’s Survey and Feedback- 2009
• Subject: Skills development – built in 2010
• Lecturers from different FTU’s departments
• Website:www.vietskills.net
• Office: Block A, Room1006 (Quality Assurance Center)
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5. Content
• Name
– Soft skills training/ Study and working skills
– Skill development
• Skills
– Positive thinking
– Time management
– Teamwork
– Communication and Presentation skill
• Why?
• Objectives
– Useful and effective living and studying
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6. Structure
• Credit: 3
• Time allocation
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Introduction
Positive thinking
Time management
Communication and presentation
Teamwork
1
2
3
4
3
7. Teaching methodology
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•Discussions
•Role plays
•Games
Groupwork
•Exercises
•Exercises
Practices
•Feeling
•Awareness
•Action
Experiences
8. Evaluation
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Attendance
10%
Attendance
Midterm
40%
Group-work
project
Final Test
50%
Multiple
choices
12. What are skills?
Knowledge
• Theoretical information acquired about any subject
• Can be learnt
Skills
• Practical application of that knowledge
• Practical exposure and can be in-born
• Both knowledge and Skill are required to master a
field of study
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13. What are skills?
Hard skill
• Acquired by training from schools or self
studying
• Basic/ foundation
Soft skill
• Attained from practical exposure
• Essential
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14. What are soft skills?
Soft Skills are Character
Skills acquired through
an individual’s
upbringing, family
values, and society’s
expectations
• Courtesy of Don C.
Bramlett,
15. Soft skills
Soft skill is the
ability required and
expected from
persons for finding
a suitable job, its
maintenance and
promotion
16. What are the Soft Skills?
• Communication skills
• Body language
• Written communication
skills
• Presentation skills
• Team work
• Professional ethics
• Interpersonal skills
• Time and stress
management
• Leadership skills
17.
18. Importance of soft skills
To handle interpersonal relations
To take appropriate decisions
To communicate effectively
To have good impression and impact to gain
professional development
19. HARD SKILLSHARD SKILLS v/s SOFT
SKILLS
• Hard skills are the academic skills, experience
and level of expertise as generally described in
a resume
• Soft skills are essentially to be categorized as
Self Development Skills, Interaction Skills,
Leadership skills,
20. Soft skill vs hard skill
• Long-Term Job Success
Research conducted with
Fortune 500 CEOs by the
Stanford Research
Institute International
and the Carnegie Melon
Foundation, found that 75
percent of long-term job
success depends on soft
skill % 75 and hard skill
25%
21. BEING AND BECOMING
• Soft skills ( EQ….Emotional intelligence quotient)
complement hard skills (part of a person's IQ, ), which
are the technical requirements of a job.
• Soft skills are believed to be unchangeable, innate
characteristics which are a part of the being
• But you will be on the way to becoming better Doctors
with your ability to develop your soft skills
(DNA…Developing natural abilities) in a constructive
manner as a part of life-long learning.
22. 11 essential skills
1. Learning to learn
2. Listening skills
3.Oral communication skills
4. Problem solving skills
5. Creative thinking skills
6. Goal setting/ motivation skills
7.Personal and career development skills
8. Interpersonal skills
9. Teamwork
10. Negotiation skills
11. Organizational effectiveness
30. Number Five: Honesty Integrity
– Do not use company supplies, products, or
personal equipment
– Do not lie, cheat, or steal
– Give a day’s work for a day’ wages
– Don't spend unnecessary time making personal
phone calls since you really shouldn't spend any
on company time!
34. Number Nine: Interpersonal Skills
• Treat others the way you want to be treated
– Use clear, simple, direct language
– Minimize use of acronyms
– Read more, to see good writing and improve vocabulary
– Ask peers to review your writing
• Mentally pretend you’re talking to someone, and write that
– Working through and with people
– Thinking “we”, not “I”
– Getting the Team to work together by:
• Giving the team the big picture
• Dividing work fairly
• Assigning responsibility to achieve accountability
• Giving recognition
37. Number Twelve: Loyalty
– Speak well of the work place, boss, or job
– Don’t discuss confidential matters outside of the
work place.
38. And don’t forget. . . Personal
Appearance and Good Grooming
– Clothes Clean and Pressed
– Hair clean and combed
– Teeth brushed
– Shower, use deodorant
39. Remember
• Training alone is not a sufficient condition for
actual behavioral changes in daily practice;
the intention to change also has to be present
40. Remember
• Development of soft skills is a part of life-long
learning.
• The process does not begin and with your job.
• It is something you have learnt as a child.
• You must adopt it as a Philosophy of life.
• It will be conducive to the continuous
improvement of your professional behavior
41. Remember
‘‘So long as you have an inclination to self-
improvement, in all aspects of your life, you
are well on your way to be a “good”
everything!