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Social Web 2.0 Implications of Social Technologies for Digital Media Shelly Farnham, Ph.D. Com 597 Winter 2007
Week 5 ,[object Object],[object Object],[object Object]
Community ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Socio-Cultural Context ,[object Object],[object Object],[object Object],[object Object]
Online Communities ,[object Object],[object Object],[object Object],2001 Pew
Providing Value in Terms of User Goals ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Providing Value through Community ,[object Object],Common  purpose, Identity, Interactivity User Traffic Social  Capitol
Why Community Online? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
The Virtual Third Place
The Importance of Place ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
A Sense of Place ,[object Object],[object Object],[object Object],[object Object],[object Object]
 
Netville Study -- Enabling Neighboring through Technology ,[object Object],[object Object],Hampton & Wellman, City and Communication: 2:4 December 2003
Netville Study Results ,[object Object],[object Object],[object Object],[object Object],Barry Wellman, Communications of the ACM, 2005, 45, 5. p. 94
What did they talk about? ,[object Object],[object Object],[object Object],[object Object],[object Object]
Increased “Eyes on the Street” ,[object Object],[object Object],[object Object]
2001 MSN Communities Analysis ,[object Object]
2001 MSN Communities Analysis ,[object Object]
Online Support Communities ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Online Community General Concerns ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Mailing Lists!
Online Community Design ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Designing for Sociability ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Fostering cooperation ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Discovery/Entry Points ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Discovery/Entry Points Importance of First Impressions ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Communities as intervention ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Measuring Healthy Community ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Instrumentation for Social Metadata ,[object Object],[object Object],[object Object],[object Object]
Trust and Reputation Systems
Trust ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Stages of Trust in Site ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],From Sillence et al. 2004
Trust in Web Sites Study ,[object Object],Fogg et al. 2003
Trusted Sites
Content Trust ,[object Object],Gil & Arch 2006
Content Trust and Related Entities Gil & Arch 2006
Reputation Systems Online ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Reputation Systems  -- Key Components ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Types of Ratings ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Importance of Types of Reputation Information From Jensen et. al 2002, N = ~330 Decision task: Study of use of reputation information to inform choice about whom to interact with
Importance of Types of Reputation Information From Jensen et. al 2002
Ebay
Ebay
Kuro5hin
Kuro5hin
Kuro5hin
Slashdot
Slashdot
Netscan
Netscan
Netscan
Netscan
Netscan ,[object Object]
WholeNote
Wholenote Ratings
Design Implications ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Opportunities for Innovation ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Web 2.0 Revenue Models
Mergers and Acquisitions ,[object Object],[object Object],[object Object],[object Object],[object Object]
 
Advertising Provide  Value Advertising Revenue User  Traffic Are we providing valuable content that is driving traffic that is leading to advertising revenue?
Google Analytics
Online Advertising Lingo ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Google analytics
Alexa Ranking Info
Subscription Services ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Transaction Commissions ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Successful Businesses ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

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