This document discusses the concept of "Twitterville" and provides examples of how professionals and companies have used Twitter effectively. It describes Twitterville as coming the closest to real life and providing amazing growth opportunities. It then gives brief examples of individuals at Dell, a hospital, Ford Motors, and others who have used Twitter to engage with customers, educate the public, and improve their businesses and reputations.

1. Tales from Twitterville Shel Israel Writer. Speaker. Nice guy [email_address] Blog: GlobalNeighbourhoods.net Twitter: @shelisrael

6. Tales from Twitterville

14. Shel Israel Writer. Speaker. Nice Guy Email: [email_address] Blog: globalneighbourhoods.net Twitter: @ shelisrael Flickr: shelisrael