7 Habits of Highly Effective People

7 Habits of Highly Effective
People
1
Learning Outcomes
The session is aimed to help students attain a solid foundation of essential personal &
professional management competencies. Using the 7 Habits as a framework, enable
participants develop the skills to solve the management challenges they face every
day, including:
 Improving resourcefulness and encouraging associates to take initiative.
 Defining and making a contribution.
 Prioritizing work around the most important goals.
 Managing performance through Win-Win Performance Agreements
 Giving constructive feedback.
 Surfacing best ideas and solutions.
 Developing teams and managing change.
2
 The Seven Habits of Highly
Effective People, first
published in 1989, is a self-
help book written by Stephen
R. Covey. It has sold over 20
million copies in 39
languages since first
publication, which was
marked by the release of a
20th anniversary edition in
2009. The book lists seven
principles that, if established
as habits, are supposed to
help a person achieve true
interdependent effectiveness.
3
Habits
Habits can be learned and unlearned.
Habits are defined as the intersection of
 Knowledge is the theoretical
paradigm, the what to do and the
why.
 Skill is how to do. And
 Desire is the motivation , the want to
do.
In order to make something a habit in
our lives, we have to have all three.
4
The Seven Habits move us through the
following stages
 Dependence: the paradigm under which we are born, relying upon
others to take care of us. the paradigm of “you” Dependent
people need others to get what they want.
 Independence: the paradigm under which we can make our own
decisions and take care of ourselves. the paradigm of “I”
Independent people can get what they want through their own
efforts.
 Interdependence: the paradigm under which we cooperate to
achieve something that cannot be achieved independently. the
paradigm of “we” Interdependent people combine their own
efforts with the efforts of others to achieve success
5
6
7
8
9
Habit 1: Be Proactive: Principles of Personal Vision/Choice
Habit 2: Begin with the End in Mind: Principles of Personal Leadership
Habit 3: Put First Things First: Principles of Personal Management
(Integrity & Execution)
Habit 4: Think Win/Win: Principles of Mutual Benefit
Habit 5: Seek First to Understand, Then to be Understood: Principles of
Mutual Understanding
Habit 6: Synergize: Principles of Creative Cooperation
Habit 7: Sharpen the Saw: Principles of Balanced Self-Renewal
10
Principles of Personal Vision &
Choice
The word proactive means that we are
responsible for our own lives. Our
behavior is a function of our decisions,
not our conditions. We have the
initiative and the responsibility to
make things happen. Highly proactive
people recognize that responsibility.
They do not blame circumstances,
conditions, or social conditioning for
their behavior. Their behavior is a
product of their own conscious choice,
based on values, rather than a product
of their conditions, based on feeling.
Proactive people are still influenced by
external stimuli but their response,
conscious or unconscious, is a value
based choice or response.
Be Proactive
11
Circle of Concern
Circle of
influence
We have a wide range of
concerns, but not all of
them fall into our circle of
influence
12
“Proactive people focus their efforts
in their circle of influence, causing
the circle of influence to increase
Reactive people focus their effort in
the circle of concern. The negative
energy generated by that focus
causes the circle of influence to
shrink”
13
Habit 1: “Be Proactive”
 Highly effective people take the initiative. They
are proactive.
 They do not impose limits on themselves that
prevent them from going ahead.
 They recognize that they have the freedom to
determine the kind of character they will have.
 They may not be able to control their
circumstances, but they can decide how to make
the best use of those circumstances.
14
Principles of Personal Leadership
To begin with the end in mind means to
start with a clear understanding of your
destination. It means to know where
you’re going so that you better
understand where you are now and so
that the steps you take are always in the
right direction. Begin today with the
image, picture, or paradigm of the end
of your life as your frame of reference of
the criterion by which everything is
examined. Each part of your life—
today’s behavior, tomorrow’s behavior,
next week’s behavior, next month’s
behavior—can be examined in the
context of the whole, of what really
matters most to you.
Begin with the end in mind
15
Alternative “Centers”
 Spouse centered
 Family centered
 Money centered
 Possession centered
 Work Centered
 Pleasure centered
 Friend/Enemy centered
 Church centered
 Self centered
 Principle Centered
Write a Personal
Mission Statement
16
Mission Statement
"My mission is to develop PEOPLE to
grow personally, professionally,
emotionally and spiritually by using
my compassion, my unique
perspective, and my belief in others
inherent goodness, integrity, and
enormous potential."
17
Principles of Personal Management
Habit 1 says that you are the
programmer. Habit 2 says to write
the program. Habit 3 says to run
the program. Living it is primarily a
function of our independent will,
our self-discipline, our integrity,
and commitment—not to short-term
goals and schedules or to the
impulse of the moment, but to the
correct principles and our own
deepest values, which give meaning
and context to our goals, our
schedules, and our lives. Organize
and execute around priorities.
Put First Things First
18
The Time Management Matrix
Not UrgentNot UrgentUrgentUrgent
NotImportantNotImportantImportantImportant
•Exam tomorrow
•Friend gets injured
•Pressing problems
•Deadline driven
Projects, Crises
•Exam tomorrow
•Friend gets injured
•Pressing problems
•Deadline driven
Projects, Crises
Planning, goal setting
Prevention
•Paper due in a month
•Exercise & relaxation
•Relationship building
Planning, goal setting
Prevention
•Paper due in a month
•Exercise & relaxation
•Relationship building
•Unimportant phone
calls
•Interruptions
•Some emails, trivial
issues
•Peer pressure
•Unimportant phone
calls
•Interruptions
•Some emails, trivial
issues
•Peer pressure
•Too much TV
•Endless phone calls
•Excessive computer
games
•Other time wasters
• Excessive chatting
•Too much TV
•Endless phone calls
•Excessive computer
games
•Other time wasters
• Excessive chatting
19
The key to time
management is
not to prioritize
what’s on your
schedule but to
schedule your
priorities
20
Habit 3: “Put First Things First”
 We should never let our most important priorities fall
victim to the least important.
 We spend our time reacting to urgent circumstances and
emergencies, and never invest the necessary effort to
develop the ability to prevent emergencies in the first
place.
 We confuse the important with the urgent. The urgent is
easy to see. The important is harder to discern.
 We must spend more time on planning, avoiding pitfalls,
developing relationships, cultivating opportunities and
recharging ourselves.
 We must focus on “important but not urgent” activities.
21
Public Victory – The art of
influencing
H5. Seek 1st to
Understand and
then to be understood
H5. Seek 1st to
Understand and
then to be understoodH4. Win/WinH4. Win/Win
H6. SynergyH6. Synergy
22
Principles of Interpersonal/Mutual
Benefit.
Win/Win is a frame of mind and heart
that constantly seeks mutual benefit
in all human interactions. Win/Win
means that agreements or solutions
are mutually beneficial, mutually
satisfying. With a Win/Win solution
all parties feel good about the
decision and feel committed to the
action plan. Win/Win is a belief in a
Third Alternative. It’s not your way
or my way; it’s a better way. And if a
solution can’t be found to benefit both
parties they agree to disagree
agreeably—No Deal.
Think Win/Win
23
“Sometimes when I consider what
tremendous consequences come from
little things … I am tempted to think
… there are no little things”
Bruce Barton
24
Habit 4: “Think Win/Win”
 Highly effective people strive for win/win
transactions.
 They try to ensure that all the parties are better
off in the end.
 They know that any other kind of transaction is
destructive, because it produces losers and,
therefore, enemies and bad feelings, such as
animosity, defeat and hostility.
 A Win-Win mindset can help us multiply our
allies.
25
Seek First to
Understand, Then
to Be Understood
Principles of Mutual Understanding &
Empathic Communication
Listening with the intent to understand
is called empathic listening. Empathic
listening gets inside another person’s
frame of reference. You look out
through it, you see the world the way
they see the world, you understand
their paradigm, you understand how
they feel. Empathy is not sympathy.
Empathic listening involves much
more than registering, reflecting, or
even understanding the words that are
said. You aren’t just listening with
your ears, but also with you eyes and
your heart. Empathic listening is so
powerful because it gives you accurate
data to work with.
26
Habit 5: “Seek First to Understand,
Then to Be Understood”
 To develop win/win relationships, we must find
out what the other parties want, and what
winning means to them.
 We must always try to understand what the
other people want and need before we begin to
outline our own objectives.
 We must not object, argue or oppose what we
hear.
 We must listen carefully, and think about it.
 We must try to put ourselves in the other party’s
shoes.
27
Principles of Creative Cooperation
Synergy is the essence of principle-
centered leadership. It catalyzes,
unifies, and unleashes the greatest
power within people. Simply
defined, it meant that the whole is
greater than the sum of its parts.
Without doubt, you have to leave the
comfort zone of base camp and
confront an entirely new and
unknown wilderness. You become
a pathfinder. You open new
possibilities, new territories, new
continents, so that others can
follow. The essence of synergy is to
value differences—to respect them,
to build on strengths, to compensate
for weaknesses.
Synergize
28
Habit 6: “Synergize”
 Effective synergy depends on
communication.
 We often don’t listen, reflect and
respond but, instead, we hear and
react reflexively.
 Our reactions may be defensive,
authoritarian or passive.
 We may oppose or go along — but
we do not actively cooperate.
 Cooperation and communication are
the two legs of a synergistic
relationship.
29
30
Principles of Balanced Self-Renewal
Habit 7 is preserving and enhancing
the greatest asset you have—you.
It’s renewing the four dimensions of
your nature—physical, spiritual,
mental, and social/emotional.
Express all 4 motivations. Exercise
all four dimensions of our nature
regularly and consistently in wise
and balanced ways. This is the
single most powerful investment we
can ever make in life—the
investment in ourselves. We are the
instruments of our own
performance, we need to recognize
the importance of taking time to
regularly sharpen the saw in all four
ways.
Exercise,
nutrition,
stress
management
Value
clarification,
commitment,
meditation,
study,
perspective
Reading,
visualizing,
planning,
writing,
autonomy
Service,
empathy,
synergy,
intrinsic
security, be a
good friend
Physical
Social
Spiritual
Mental
Sharpen the Saw
31
Physical
Exercise, Nutrition
Stress Management
Social/Emotional
Service, Empathy
Synergy, Intrinsic Security
Mental
Reading, Visualizing
Planning, Writing
Spiritual
Value Clarification
& Commitment, Study
& Meditation
IQ EQ
PQ
SQ
To Learn To Love
To Live
To Leave
a Legacy
Habit 7
32
Habit 7: “Sharpen the Saw”
 We must take care of our bodies with a program of
exercise that combines endurance, flexibility and
strength.
 We must nourish our souls with prayer, meditation,
or perhaps by reading great literature or listening to
great music.
 Mental repair may mean changing bad habits, such
as the habit of watching extensive television.
 We must work to develop our heart, our emotional
connections and our engagement with other people.
33
Aristotle says
"We are what we repeatedly do.
Excellence, then, is not an act, but a habit".
Our character, basically, is composite of our habits
Sow a thought, Reap an action,
Sow an action, Reap a habit,
Sow a habit, And reap a character".
34
QUESTIONS
35
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7 Habits of Highly Effective People

  • 1. 7 Habits of Highly Effective People 1
  • 2. Learning Outcomes The session is aimed to help students attain a solid foundation of essential personal & professional management competencies. Using the 7 Habits as a framework, enable participants develop the skills to solve the management challenges they face every day, including:  Improving resourcefulness and encouraging associates to take initiative.  Defining and making a contribution.  Prioritizing work around the most important goals.  Managing performance through Win-Win Performance Agreements  Giving constructive feedback.  Surfacing best ideas and solutions.  Developing teams and managing change. 2
  • 3.  The Seven Habits of Highly Effective People, first published in 1989, is a self- help book written by Stephen R. Covey. It has sold over 20 million copies in 39 languages since first publication, which was marked by the release of a 20th anniversary edition in 2009. The book lists seven principles that, if established as habits, are supposed to help a person achieve true interdependent effectiveness. 3
  • 4. Habits Habits can be learned and unlearned. Habits are defined as the intersection of  Knowledge is the theoretical paradigm, the what to do and the why.  Skill is how to do. And  Desire is the motivation , the want to do. In order to make something a habit in our lives, we have to have all three. 4
  • 5. The Seven Habits move us through the following stages  Dependence: the paradigm under which we are born, relying upon others to take care of us. the paradigm of “you” Dependent people need others to get what they want.  Independence: the paradigm under which we can make our own decisions and take care of ourselves. the paradigm of “I” Independent people can get what they want through their own efforts.  Interdependence: the paradigm under which we cooperate to achieve something that cannot be achieved independently. the paradigm of “we” Interdependent people combine their own efforts with the efforts of others to achieve success 5
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  • 10. Habit 1: Be Proactive: Principles of Personal Vision/Choice Habit 2: Begin with the End in Mind: Principles of Personal Leadership Habit 3: Put First Things First: Principles of Personal Management (Integrity & Execution) Habit 4: Think Win/Win: Principles of Mutual Benefit Habit 5: Seek First to Understand, Then to be Understood: Principles of Mutual Understanding Habit 6: Synergize: Principles of Creative Cooperation Habit 7: Sharpen the Saw: Principles of Balanced Self-Renewal 10
  • 11. Principles of Personal Vision & Choice The word proactive means that we are responsible for our own lives. Our behavior is a function of our decisions, not our conditions. We have the initiative and the responsibility to make things happen. Highly proactive people recognize that responsibility. They do not blame circumstances, conditions, or social conditioning for their behavior. Their behavior is a product of their own conscious choice, based on values, rather than a product of their conditions, based on feeling. Proactive people are still influenced by external stimuli but their response, conscious or unconscious, is a value based choice or response. Be Proactive 11
  • 12. Circle of Concern Circle of influence We have a wide range of concerns, but not all of them fall into our circle of influence 12
  • 13. “Proactive people focus their efforts in their circle of influence, causing the circle of influence to increase Reactive people focus their effort in the circle of concern. The negative energy generated by that focus causes the circle of influence to shrink” 13
  • 14. Habit 1: “Be Proactive”  Highly effective people take the initiative. They are proactive.  They do not impose limits on themselves that prevent them from going ahead.  They recognize that they have the freedom to determine the kind of character they will have.  They may not be able to control their circumstances, but they can decide how to make the best use of those circumstances. 14
  • 15. Principles of Personal Leadership To begin with the end in mind means to start with a clear understanding of your destination. It means to know where you’re going so that you better understand where you are now and so that the steps you take are always in the right direction. Begin today with the image, picture, or paradigm of the end of your life as your frame of reference of the criterion by which everything is examined. Each part of your life— today’s behavior, tomorrow’s behavior, next week’s behavior, next month’s behavior—can be examined in the context of the whole, of what really matters most to you. Begin with the end in mind 15
  • 16. Alternative “Centers”  Spouse centered  Family centered  Money centered  Possession centered  Work Centered  Pleasure centered  Friend/Enemy centered  Church centered  Self centered  Principle Centered Write a Personal Mission Statement 16
  • 17. Mission Statement "My mission is to develop PEOPLE to grow personally, professionally, emotionally and spiritually by using my compassion, my unique perspective, and my belief in others inherent goodness, integrity, and enormous potential." 17
  • 18. Principles of Personal Management Habit 1 says that you are the programmer. Habit 2 says to write the program. Habit 3 says to run the program. Living it is primarily a function of our independent will, our self-discipline, our integrity, and commitment—not to short-term goals and schedules or to the impulse of the moment, but to the correct principles and our own deepest values, which give meaning and context to our goals, our schedules, and our lives. Organize and execute around priorities. Put First Things First 18
  • 19. The Time Management Matrix Not UrgentNot UrgentUrgentUrgent NotImportantNotImportantImportantImportant •Exam tomorrow •Friend gets injured •Pressing problems •Deadline driven Projects, Crises •Exam tomorrow •Friend gets injured •Pressing problems •Deadline driven Projects, Crises Planning, goal setting Prevention •Paper due in a month •Exercise & relaxation •Relationship building Planning, goal setting Prevention •Paper due in a month •Exercise & relaxation •Relationship building •Unimportant phone calls •Interruptions •Some emails, trivial issues •Peer pressure •Unimportant phone calls •Interruptions •Some emails, trivial issues •Peer pressure •Too much TV •Endless phone calls •Excessive computer games •Other time wasters • Excessive chatting •Too much TV •Endless phone calls •Excessive computer games •Other time wasters • Excessive chatting 19
  • 20. The key to time management is not to prioritize what’s on your schedule but to schedule your priorities 20
  • 21. Habit 3: “Put First Things First”  We should never let our most important priorities fall victim to the least important.  We spend our time reacting to urgent circumstances and emergencies, and never invest the necessary effort to develop the ability to prevent emergencies in the first place.  We confuse the important with the urgent. The urgent is easy to see. The important is harder to discern.  We must spend more time on planning, avoiding pitfalls, developing relationships, cultivating opportunities and recharging ourselves.  We must focus on “important but not urgent” activities. 21
  • 22. Public Victory – The art of influencing H5. Seek 1st to Understand and then to be understood H5. Seek 1st to Understand and then to be understoodH4. Win/WinH4. Win/Win H6. SynergyH6. Synergy 22
  • 23. Principles of Interpersonal/Mutual Benefit. Win/Win is a frame of mind and heart that constantly seeks mutual benefit in all human interactions. Win/Win means that agreements or solutions are mutually beneficial, mutually satisfying. With a Win/Win solution all parties feel good about the decision and feel committed to the action plan. Win/Win is a belief in a Third Alternative. It’s not your way or my way; it’s a better way. And if a solution can’t be found to benefit both parties they agree to disagree agreeably—No Deal. Think Win/Win 23
  • 24. “Sometimes when I consider what tremendous consequences come from little things … I am tempted to think … there are no little things” Bruce Barton 24
  • 25. Habit 4: “Think Win/Win”  Highly effective people strive for win/win transactions.  They try to ensure that all the parties are better off in the end.  They know that any other kind of transaction is destructive, because it produces losers and, therefore, enemies and bad feelings, such as animosity, defeat and hostility.  A Win-Win mindset can help us multiply our allies. 25
  • 26. Seek First to Understand, Then to Be Understood Principles of Mutual Understanding & Empathic Communication Listening with the intent to understand is called empathic listening. Empathic listening gets inside another person’s frame of reference. You look out through it, you see the world the way they see the world, you understand their paradigm, you understand how they feel. Empathy is not sympathy. Empathic listening involves much more than registering, reflecting, or even understanding the words that are said. You aren’t just listening with your ears, but also with you eyes and your heart. Empathic listening is so powerful because it gives you accurate data to work with. 26
  • 27. Habit 5: “Seek First to Understand, Then to Be Understood”  To develop win/win relationships, we must find out what the other parties want, and what winning means to them.  We must always try to understand what the other people want and need before we begin to outline our own objectives.  We must not object, argue or oppose what we hear.  We must listen carefully, and think about it.  We must try to put ourselves in the other party’s shoes. 27
  • 28. Principles of Creative Cooperation Synergy is the essence of principle- centered leadership. It catalyzes, unifies, and unleashes the greatest power within people. Simply defined, it meant that the whole is greater than the sum of its parts. Without doubt, you have to leave the comfort zone of base camp and confront an entirely new and unknown wilderness. You become a pathfinder. You open new possibilities, new territories, new continents, so that others can follow. The essence of synergy is to value differences—to respect them, to build on strengths, to compensate for weaknesses. Synergize 28
  • 29. Habit 6: “Synergize”  Effective synergy depends on communication.  We often don’t listen, reflect and respond but, instead, we hear and react reflexively.  Our reactions may be defensive, authoritarian or passive.  We may oppose or go along — but we do not actively cooperate.  Cooperation and communication are the two legs of a synergistic relationship. 29
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  • 31. Principles of Balanced Self-Renewal Habit 7 is preserving and enhancing the greatest asset you have—you. It’s renewing the four dimensions of your nature—physical, spiritual, mental, and social/emotional. Express all 4 motivations. Exercise all four dimensions of our nature regularly and consistently in wise and balanced ways. This is the single most powerful investment we can ever make in life—the investment in ourselves. We are the instruments of our own performance, we need to recognize the importance of taking time to regularly sharpen the saw in all four ways. Exercise, nutrition, stress management Value clarification, commitment, meditation, study, perspective Reading, visualizing, planning, writing, autonomy Service, empathy, synergy, intrinsic security, be a good friend Physical Social Spiritual Mental Sharpen the Saw 31
  • 32. Physical Exercise, Nutrition Stress Management Social/Emotional Service, Empathy Synergy, Intrinsic Security Mental Reading, Visualizing Planning, Writing Spiritual Value Clarification & Commitment, Study & Meditation IQ EQ PQ SQ To Learn To Love To Live To Leave a Legacy Habit 7 32
  • 33. Habit 7: “Sharpen the Saw”  We must take care of our bodies with a program of exercise that combines endurance, flexibility and strength.  We must nourish our souls with prayer, meditation, or perhaps by reading great literature or listening to great music.  Mental repair may mean changing bad habits, such as the habit of watching extensive television.  We must work to develop our heart, our emotional connections and our engagement with other people. 33
  • 34. Aristotle says "We are what we repeatedly do. Excellence, then, is not an act, but a habit". Our character, basically, is composite of our habits Sow a thought, Reap an action, Sow an action, Reap a habit, Sow a habit, And reap a character". 34

Notas do Editor

  1. When we know where we are going, the decisions that lead us there become very easy
  2. Effective people live in Quadrant II Effective people avoid Quadrants III & IV Effective people are opportunity-minded They feed opportunity and starve problems Importance – An activity is important if you personally find it valuable – if it contributes to your mission, values, and high-priority goals. Urgency – An activity is urgent if you or others feel that it requires immediate attention.
  3. Draw 4 spokes wheel - Man sawing a tree for hours with blunt saw, cant you see im sawing dumb dumb Meditating on the idea of the gap between stimulus and response Sharpen the Saw: The Principle of Balanced Self-Renewal Engaging in activities aimed at preserving and maintaining ourselves DimensionsPhysicalSocial / EmotionalMentalSpiritual Balance In RenewalNeglecting any one area impacts other Dimensions  When will YOU sharpen your saw?  What measures will you use in each category?