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At-will in the Public Sector:Integrating Classified



                SHANTANU BASU

          INSTRUCTOR: DR. J. STROBERG-WALKER


                         EAC 785
              NORTH CAROLINA STATE UNIVERSITY
                     NOVEMBER 20, 2008
W is At-will?
               hat

 Employee serves an employer so
 long as the employer permits or
 likes to maintain the employee-
 employer relationship
“With us, the rule is inflexible………a general or
indefinite hiring is…….a hiring at will.” (1877, 136) –
Horace Wood

“Men must be left, without interference to buy and
sell where they please, and to discharge or retain
employees at will for good cause or for no cause or
even for bad cause, without thereby being guilty of an
unlawful act per se” (Payne v. Western  Atlantic
Railroad, Tennessee, 1884) – Tennessee Supreme Court
Prevalence of At-will
Central Problems

  Does at-will employment lead to
managerial flexibility?
  What are the main effects of the at-will
system, employees and managers
perceive?
Sources
     RC Kearney                         G. Wilson
    Paul Battaglio   Stephen Condrey    LD Terry
     JS Bowman          JS Gertz       DB Stephens
     RL Williams        JP West         JP Kohl
    Richard Elling    TL Thompson      GC Sinnott
       S. Cohen        W. Eimicke       PJ Taylor
      R.Maranto        CW Gossett       JL Pierce
     Lee Haksoo         JN Cayer       PEW Trust
      J Walters         SW Hays         SC Selden
     Jessica Sowa      JE Kellough      L Hunter
      LC Nigro         SC Coleman       A Sproull

  Approx. 35 empirical articles related to at-will employment
and civil service reform – qualitative and quantitative and
multiple Internet based government and private databases
The Reality Of At-Will

                                             Vanishing Dollar


                  Federal public debt
                $5.035 bn
                   Federal deficit $7.2 tr
                  51.8% of feds retire by
                2012
                  Similar for 4.2 m state
                employees
Graying Baby Boomers
Potential Significance

   Mixed work forces do not necessarily have low
governance ratings (Pew)
   Recent economic developments drive down wages –
opportune moment for govts. to recruit qualified staff at
lower cost
  Intrinsic and professional motivation of personnel

New Model of Government for the 21st century?
The Framework



CONTIN-                ADAPTIVE   AT-WILL
                                                        HYBRID
GENCY                 STRUCTURE                         SERVICE




                                            CLASSIFED
             FIT                              CIVIL
          STRUCTURE                          SERVICE




   Post-positivist structural contingency theory
   Fit structure  Contingency  Adapt contingency
Limitations



     Surveys key relationships in
 specific areas – current research
   is apprehension-centric – not
based upon age, sex, ethnicity, etc.
The Critics Argue……….

 Job Security
 Motivation
 Innovation
 Accountability
 Political Interference
  Unfettered managerial
discretion
 Organizational Effectiveness
Managerial Flexibility

  No administrative devolution
  No pay hikes
  No due process
  No collective bargaining
  Studies voice apprehensions
 If no empowerment of managers then
why speculate?
  Limited empirical evidence, other than
perceptions
Job Security


  Perception related to grievable issue
expansion
  No real managerial flexibility
  High involuntary turnover
  Discharge for good cause not considered
  Judicial intervention not considered
  At-will manager to fire at-will employees?
  Locus standi of at-will established?
Motivation

No talent attracted
No dissenting opinion
No innovation
Unfair evaluations
Unfair incentives
No concrete evidence
Only conjecture
Is position far different from civil service
                  system?
W is established….
        hat

  At-will a reality
  Political nature of at-will
  Employee perceptions of loss of job security 
unfairness
  Managerial perception of easy-to-fire
…….and what is not
 Evidence contradictory
 No major increase in firings
 Judicial protections and damages
 Unionization of at-will employees
 Professional  intrinsic motivation
  No comparison of performance with
classified civil service
    Good civil service or poor at-will?
Defining the Phenomenon

   Lived by several thousand people across vast geographical regions
   Not necessarily homogenous in functions or any ethnic
considerations across states and federal governments
   As the structure attempts to adapt to the at-will contingency, its
incomplete transition causes the at-will personnel involved in it to
develop complexes of fear, distrust and unfairness that affects
motivation, job satisfaction, and security


External factors now may force the final adaptation of the at-will
contingency as an economic necessity as also the means to achieving a
fit performance level
W Phenomenology?
       hy

  Describes universal essence
   Job insecurity and lack of motivation by
at-will common concern
  Experiences not identical in all agencies
and areas
   Perceptions based on age, sex, ethnicity,
etc.
Research Design
                                        *RQ: Research Question
 Macro Level
Phenomenology



                     *RQ 1
                     *RQ 2



                                Identify themes
                                 at macro level

                                                                          Age, sex, ethnicity,
                                                                              skills and
                                                    Micro Level           geographical area
      Lack of managerial                          Phenomenology
   flexibility, unfairness in
          promotions,
      rewards/incentives,
                                                                  *RQ 1
    arbitrary firings, legal
                                                                  *RQ 2
        protections, low
           motivation

                                                                          Phenomenological
                                                                            Case Studies
Unit  Levels of Analyses


Transportation Security Administration (TSA)
     Airport Managers
     At-will Transportation Security Officers (TSOs)
     25% at-will employees
     Lowest ratings for governance
     Diversity of employees
     Unionized at-will employees
     High rate of attrition
     Low pay  benefits
Subject Selection
                                        Selection Criteria List for Managers

Name      Dept.           Classified/        Sex           Age (years)      Edu Qual.          Prof Qual          Ethnicity              Service
                         Unclassified        M= 1           25-50 =1         HS = 0            Tech = 1         Majority = 1            (years)
         HR = 1             C=1              F=2             50 = 2         HS = 1           Non-tech =2        Minority = 2            20≤ = 1
       Non HR = 2           UC =2                                           ≥ UG = 2                                                     21 = 2

       (Wt*: 0.10)        (Wt. 0.20)       (Wt. 0.10)      (Wt. 0.10)       (Wt. 0.10)        (Wt. 0.10)            (Wt. 0.20)          (Wt. 0.10)




                                           Selection Criteria List for TSOs


   Name      Dept.           Age (years)        Sex            Edu Qual.        Ethnicity         Service (years)       Centrality of position
             HR = 1           20-40 = 1         M=1             HS = 1        Majority = 1          5-15 = 1               Specialist= 1
           Non-HR = 2          40 = 2          F=2             HS = 2         Minority = 2           15 =2               Generalist = 2
                                                              UG   = 2
           (Wt*: 0.05)        (Wt. 0.20)      (Wt. 0.20)       (Wt. 0.15)        (Wt. 0.20)         (Wt. 0.10)                   (Wt. 0.10)



                                                        *Wt. = Weight
Interviewing
                                                         Phenomeno-
                                                         Logical Study

                                                     Job
                                                                        Motivation
                                                   Security

                                               Managerial
                                               Flexibility

                            Level – I                                                          Level – II
                            (Macro)                                                             (Micro)

                                                    At-will                                                            At-will
           Managers                                                     Managers
                                                   employees                                                          Employees

                                                                                                            Supple-
Division                                Division                                     Age
                                                                                                            mentary

                  Supple-                                     Supple-
  First                                   First                                    Ethnicity                                        Age
                  mentary                                     mentary

                                                                                   Service
                                                                                                                                    Sex
                                                                                   Length

                                                                                     Sex                                      Ethnicity

                                                                                                                              Centrality
                                                                                                                              of Position

                                                                                                                                  Qualifi-
                                                                                                                                  cations

                                                                                                                                  Service
                                                                                                                                  Length
Work Flow

                                Trans-
                  Interviews
                               cription
                                          Significant
      Narration
                                          Statements



                                              Supplementary
Validation
                                                Interviews



 Structural
                                              Transcription
Description



                                             Significant
       TSA data
                                             Statements
                   Textural
                              Themes
                  Description
Questions

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At will employment in government

  • 1. At-will in the Public Sector:Integrating Classified SHANTANU BASU INSTRUCTOR: DR. J. STROBERG-WALKER EAC 785 NORTH CAROLINA STATE UNIVERSITY NOVEMBER 20, 2008
  • 2. W is At-will? hat Employee serves an employer so long as the employer permits or likes to maintain the employee- employer relationship “With us, the rule is inflexible………a general or indefinite hiring is…….a hiring at will.” (1877, 136) – Horace Wood “Men must be left, without interference to buy and sell where they please, and to discharge or retain employees at will for good cause or for no cause or even for bad cause, without thereby being guilty of an unlawful act per se” (Payne v. Western Atlantic Railroad, Tennessee, 1884) – Tennessee Supreme Court
  • 4. Central Problems Does at-will employment lead to managerial flexibility? What are the main effects of the at-will system, employees and managers perceive?
  • 5. Sources RC Kearney G. Wilson Paul Battaglio Stephen Condrey LD Terry JS Bowman JS Gertz DB Stephens RL Williams JP West JP Kohl Richard Elling TL Thompson GC Sinnott S. Cohen W. Eimicke PJ Taylor R.Maranto CW Gossett JL Pierce Lee Haksoo JN Cayer PEW Trust J Walters SW Hays SC Selden Jessica Sowa JE Kellough L Hunter LC Nigro SC Coleman A Sproull Approx. 35 empirical articles related to at-will employment and civil service reform – qualitative and quantitative and multiple Internet based government and private databases
  • 6. The Reality Of At-Will Vanishing Dollar Federal public debt $5.035 bn Federal deficit $7.2 tr 51.8% of feds retire by 2012 Similar for 4.2 m state employees Graying Baby Boomers
  • 7. Potential Significance Mixed work forces do not necessarily have low governance ratings (Pew) Recent economic developments drive down wages – opportune moment for govts. to recruit qualified staff at lower cost Intrinsic and professional motivation of personnel New Model of Government for the 21st century?
  • 8. The Framework CONTIN- ADAPTIVE AT-WILL HYBRID GENCY STRUCTURE SERVICE CLASSIFED FIT CIVIL STRUCTURE SERVICE Post-positivist structural contingency theory Fit structure Contingency Adapt contingency
  • 9. Limitations Surveys key relationships in specific areas – current research is apprehension-centric – not based upon age, sex, ethnicity, etc.
  • 10. The Critics Argue………. Job Security Motivation Innovation Accountability Political Interference Unfettered managerial discretion Organizational Effectiveness
  • 11. Managerial Flexibility No administrative devolution No pay hikes No due process No collective bargaining Studies voice apprehensions If no empowerment of managers then why speculate? Limited empirical evidence, other than perceptions
  • 12. Job Security Perception related to grievable issue expansion No real managerial flexibility High involuntary turnover Discharge for good cause not considered Judicial intervention not considered At-will manager to fire at-will employees? Locus standi of at-will established?
  • 13. Motivation No talent attracted No dissenting opinion No innovation Unfair evaluations Unfair incentives No concrete evidence Only conjecture Is position far different from civil service system?
  • 14. W is established…. hat At-will a reality Political nature of at-will Employee perceptions of loss of job security unfairness Managerial perception of easy-to-fire
  • 15. …….and what is not Evidence contradictory No major increase in firings Judicial protections and damages Unionization of at-will employees Professional intrinsic motivation No comparison of performance with classified civil service Good civil service or poor at-will?
  • 16. Defining the Phenomenon Lived by several thousand people across vast geographical regions Not necessarily homogenous in functions or any ethnic considerations across states and federal governments As the structure attempts to adapt to the at-will contingency, its incomplete transition causes the at-will personnel involved in it to develop complexes of fear, distrust and unfairness that affects motivation, job satisfaction, and security External factors now may force the final adaptation of the at-will contingency as an economic necessity as also the means to achieving a fit performance level
  • 17. W Phenomenology? hy Describes universal essence Job insecurity and lack of motivation by at-will common concern Experiences not identical in all agencies and areas Perceptions based on age, sex, ethnicity, etc.
  • 18. Research Design *RQ: Research Question Macro Level Phenomenology *RQ 1 *RQ 2 Identify themes at macro level Age, sex, ethnicity, skills and Micro Level geographical area Lack of managerial Phenomenology flexibility, unfairness in promotions, rewards/incentives, *RQ 1 arbitrary firings, legal *RQ 2 protections, low motivation Phenomenological Case Studies
  • 19. Unit Levels of Analyses Transportation Security Administration (TSA) Airport Managers At-will Transportation Security Officers (TSOs) 25% at-will employees Lowest ratings for governance Diversity of employees Unionized at-will employees High rate of attrition Low pay benefits
  • 20. Subject Selection Selection Criteria List for Managers Name Dept. Classified/ Sex Age (years) Edu Qual. Prof Qual Ethnicity Service Unclassified M= 1 25-50 =1 HS = 0 Tech = 1 Majority = 1 (years) HR = 1 C=1 F=2 50 = 2 HS = 1 Non-tech =2 Minority = 2 20≤ = 1 Non HR = 2 UC =2 ≥ UG = 2 21 = 2 (Wt*: 0.10) (Wt. 0.20) (Wt. 0.10) (Wt. 0.10) (Wt. 0.10) (Wt. 0.10) (Wt. 0.20) (Wt. 0.10) Selection Criteria List for TSOs Name Dept. Age (years) Sex Edu Qual. Ethnicity Service (years) Centrality of position HR = 1 20-40 = 1 M=1 HS = 1 Majority = 1 5-15 = 1 Specialist= 1 Non-HR = 2 40 = 2 F=2 HS = 2 Minority = 2 15 =2 Generalist = 2 UG = 2 (Wt*: 0.05) (Wt. 0.20) (Wt. 0.20) (Wt. 0.15) (Wt. 0.20) (Wt. 0.10) (Wt. 0.10) *Wt. = Weight
  • 21. Interviewing Phenomeno- Logical Study Job Motivation Security Managerial Flexibility Level – I Level – II (Macro) (Micro) At-will At-will Managers Managers employees Employees Supple- Division Division Age mentary Supple- Supple- First First Ethnicity Age mentary mentary Service Sex Length Sex Ethnicity Centrality of Position Qualifi- cations Service Length
  • 22. Work Flow Trans- Interviews cription Significant Narration Statements Supplementary Validation Interviews Structural Transcription Description Significant TSA data Statements Textural Themes Description