Etiquette & behavior
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follow the rules of etiquette & behaviour
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Etiquette & behavior
- 1. ETIQUETTE & BEHAVIOR MEHAK SADIQ MAHAM MADIHA & AAAAAAA
- 2. WHAT IS ETIQUETTE ..??? “The forms , manners, and ceremonies established by convention as acceptable or required in social relations, in a profession, or in official life.”
- 3. MANNERS Coded Behavior Character Habits Thought
- 4. NEED OF ETIQUETTE To be proper and respectful in multiple scenarios Makes you a cultured individual Teaches you the way to talk To create an everlasting first impression
- 5. FACTORS INFLUENCING ETIQUETTES PHYSICAL : Grace Beauty External Appearance OTHERS: Schooling Family Friends Education Marital life PSYCHOLOGICAL: ChildhoodOrigin Parental Heredity
- 6. KINDSOF ETIQUETTES Social Etiquette Corporate Etiquette Wedding Etiquette Meeting Etiquette Telephone Etiquette Eating Etiquette Business Etiquette Netiquettes or Net etiquette Driving Etiquette Interview Etiquette
- 7. PERSPONAL ETIQUETTES Personal Hygiene Skin Hair Hands Nails Tooth Feet Shoes Hose Uniform Jewellery Mind & Soul Thoughts Habits Character Attitudes Postures Standing Talking while standing Impatience Sitting in Groups
- 8. PERSPONAL ETIQUETTES Dress Codes- Informal & Formal Simplicity Sense ofTaste Fitting In Color Blending Accessories Dressing for Occasions
- 9. FAMILY ETTIQUE TTES YOU PARENTS SISTER BROTHER RELATIVES •Empathy • Sympathy • Responsibility •Respect •Status •Heredity • Rights • Good Will • Mutuality • Advantages • Disadvantages
- 10. OFFICE ETIQUETTE Office Codes Behavior Rules & Regulations Policies & Principles Regularity / Punctuality Organizing your day Uniform / Dress Codes Reporting for duty Greetings
- 11. First Name - Formal Style Official Introductions - Acknowledgements Business Cards Helping Colleagues ManagingThe Boss Handling Subordinates Handling Rivals Gossips /Yapping Conflicts / Disputes / Memos
- 12. Be punctual Avoid annoying habits Practice teamwork Discourage personal office visitors Do not use strong perfume or cologne Do not wear noisy jewellery Be tactful with rude Treat a person the way you wanted to be treated
- 13. Etiquette for Reprimanding &Counseling Begin talk with praise and honest appreciation Talk about your own mistakes before criticizing the other person Ask questions instead of giving direct orders Use encouragement. Make the fault seem easy to correct Make the other person happy about doing the thing you suggest
- 14. TELEPHONE ETIQUETTE Be polite, pleasant and courteous when answering the telephone Answer promptly any telephone that rings in the office In a restaurant, cells should be silenced. If you receive an important call, you should excuse yourself and go outside to take the call. In a business meeting, unless you are a medical professional who might be urgently needed,do not see the need for you to be texting.
- 15. BUSINESS MEETING ETIQUETTE • Host should send a planned agenda ahead of time with clear objectives. • Start and stop on time. Don’t wait for latecomers. • Meetings should be focused on topics related to overall strategies. • Allow all participants to be involved. • Encourage participation. • Encourage challenge (this is where the best ideas arise)
- 16. SOCIAL ETIQUETTE Become genuinely interested in other people Smile Begin in a friendly way Be a good listener Encourage others to talk about themselves Talk in terms of the other other’s interest Make the other person feel important - and do it sincerely. Avoid argument Show respect to other’s opinion
- 17. DRIVING ETIQUETTE Avoid Distracted Driving Light theWay You're Cut Off Speeding and Dangerous Driving Don't BeTrashy
- 18. INTERVIEW ETIQUETTE Be prepared to share what you can do for the organization, and how you can make a difference. Arrive early (5-15 minutes). Be courteous to the receptionist or assistant. Give your name, appointment time, and business card (if applicable). Use good posture. Avoid using first names, unless the interviewer is familiar. Listen carefully and learn. Smile and be yourself. Relate your qualifications and your desire to do a good job. Do not initiate discussion about salary or benefits. Send a follow up thank-you note.
- 19. Handshakes Always ask yourself, "What is the kindest way possible of doing this thing?" The RSVP-"Respond, if you please." Thank-You Notes Everyday, Common Consideration Don’t announce a death in the family by text Always say please when asking for something It's dangerous to talk on a cell or text while driving. RULESOF ETIQUETTE
- 20. THANK YOU
Editor's Notes
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