1. What’s the benefit?
Page 11 © PA Knowledge Limited 2007. All rights reserved.-DSP00208-0 v3

2. Benefits from IT capability planning are evident for leadership, for employees and from
benchmarking in the external market
The leadership view
1. Enabled setting and delivery of strategically important business capability targets
Driven cost savings by shifting the buy vs. build balance
Delivered a return on investment in development
The employee view
Made company a recognised, best choice employer
2.
Improved personal and career development
Staff Benchmarks vs Industry
30%
The external market view
% of Staff in Category
25% IT
Gartner Benchmark
20%
15%
10%
3.
3 Enabled organisation to retain and target critical market skills 5%
0%
t
n
t
n
re
en
k
)
ns
e
en
ty
nk
tio
es
ti o
nc
c tu
ti o
u ri
em
tra
pm
la
D
tr a
na
ra
(b
ec
ite
elp
ag
is
is
e lo
te
pe
in
ch
/s
in
ain
an
Enabled organisation to compare against industry staff benchmarks
H
ev
m
/o
m
ar
g
m
ad
m
D
ad
kin
d
on
ip
n
d
an
IT
or
se
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sh
c ti
etw
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rt
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po
ata
nn
o
N
p
ela
Pr
p
Ap
Pla
D
su
R
n
ti o
a
p lic
Ap
Page 12 © PA Knowledge Limited 2007. All rights reserved.-DSP00208-0 v3

3. Benefits from IT capability planning are evident for leadership, for employees and from
benchmarking in the external market
The leadership view
Enabled setting and delivery of strategically important business capability targets
1.
Driven cost savings by shifting the buy vs. build balance
Delivered a return on investment in development
The employee view
2. Made company a recognised, best choice employer
Improved personal and career development
Staff Benchmarks vs Industry
30%
% of Staff in Category
25% IT
The external market view
Gartner Benchmark
20%
15%
10%
5%
3.
3 Enabled organisation to retain and target critical market skills 0%
t
on
t
n
re
en
k
)
ns
e
en
ty
nk
tiio
es
ti o
nc
c tu
ti o
u ri
em
tra
pm
la
D
tr a
na
ra
(b
ec
ite
elp
ag
is
is
e lo
te
pe
in
ch
/s
in
ain
an
H
ev
m
/o
m
ar
g
m
ad
m
D
ad
kin
d
on
ip
n
d
an
IT
or
se
ti o
an
sh
c ti
etw
g
ba
a
du
n
Enabled organisation to compare against industry staff benchmarks
rt
in
tio
lic
po
ata
nn
o
N
p
ela
Pr
p
Ap
Pla
D
su
R
n
ti o
a
p lic
Ap
Page 13 © PA Knowledge Limited 2007. All rights reserved.-DSP00208-0 v3

4. Benefits from IT capability planning are evident for leadership, for employees and from
benchmarking in the external market
The leadership view Staff Benchmarks vs Industry
Enabled setting and delivery of strategically important business capability targets
1. 30%
Driven cost savings by shifting the buy vs. build balance
% of Staff in Category
25% IT
Delivered a return on investment in development Gartner Benchmark
20%
C
15%
10%
5%
The employee view
Made company a recognised, best choice employer 0%
2.
t
n
t
n
k
e
en
k)
ns
ce
en
i ty
tio
es
ti o
ur
n
Improved personal and career development
ti o
an
em
ur
ra
m
ct
la
D
ra
op
(b
ra
ec
t
en
ite
st
p
ag
is
el
pe
el
i
in
ch
/s
nt
in
an
H
ev
m
/o
ai
m
ar
g
m
ad
m
D
ad
n
d
n
ki
ip
d
n
an
io
IT
or
e
an
sh
ti o
ct
as
w
ng
a
du
n
rt
et
ab
io
lic
ni
po
o
N
at
at
p
an
Pr
p
Ap
el
D
su
Pl
R
n
ti o
a
p lic
Ap
The external market view
3.
3 Enabled organisation to retain and target critical market skills
Enabled organisation to compare against industry staff benchmarks
Page 14 © PA Knowledge Limited 2007. All rights reserved.-DSP00208-0 v3