Change is frequent and global, but often unsuccessful due to being too linear, top-down, big-picture, and insular. Employee attitudes toward change fall along a bell curve, with 15% embracing change, 60% uncertain, and 25% resisting. To successfully implement change, organizations must determine current change readiness, move people toward commitment, and help individuals build change management skills to enable success in future changes. Key factors in navigating change include communication, accountability, creating a safe environment, customized coaching, and sustaining elements of the change process.