The Ops dojo
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The Ops Dojo presentation tells the story of an initiative we've been running at realestate.com.au for the last year to improve Ops capabilities and facilitate sharing knowledge. Was presented in the Melbourne Devops Meetup on 18th of November. I've also written a blog article about it that you can find in: http://techblog.realestate.com.au/the-ops-dojo/ Feedback is greatly appreciated.
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The Ops dojo
- 1. The Ops DTojohe Ops Dojo Javier Turegano @setoide Melbourne Devops
- 2. Shaping your business LoB “A” LoB “B” LoB “C” Global Infrastructure International “D” International “E”
- 3. Team 1 – Midsize initiative X IM BA UX TechL Dev Dev Dev QA Ops Team 2 – Small Initiative Y BA Dev Dev Team 3 – Big Initiative G BA TechL Dev Dev Dev QA Ops IM Dev Dev Dev QA UX LoB “A” Team 4 – Midsize initiative Z IM Dev Dev Dev QA Team 5 – Delivery Engineering/BAU Ops Ops Dev QA Ops Lead Tech Lead IM BA UX TechL Dev QA Ops Iteration Manager Business Analyst User Experience Tech lead Developer Quality Assurance Operations
- 4. The AA virtuous circle Autonomy Accountability
- 5. The rise of NEW Silos :'( Delivery Operations LoB “A” LoB “B” LoB “C” Team Team Team Team Team Team Team Team Team Team Team Team
- 6. Guilds to the rescue! ● Feedback ● Happiness ● Public speaking ● Guild of guilds/metaguild ● Cloud ● Delivery Engineering ● Ruby ● Security ● Lean/Agile ● Ops Dojo
- 7. The Ops Dojo “Community driven regular event to practice and improve our skills and share knowledge around Web Operations”
- 9. Lead by vo lunteer senseis
- 10. REGULAR EVENT
- 11. PRACTICE
- 12. SHARE KNOWLEDGE
- 13. OS - Linux Automation Config Management Metrics/Monitoring/Alerting Databases Security Infrastructure Cloud REA - Infrastructure Incident Management Web Performance Networking WEB OPS
- 14. DOJO SESSIONS • Bash 101 • Tcp-dump/wireshark • Ansible • Docker
- 15. KATA SESSIONS • SSH Kata • Splunk Kata • Docker Kata
- 16. TREASURE HUNTS • Analytics/Metrics
- 18. OPS CAFE
- 20. SHOWCASES
- 21. REC PLAY
- 23. THE FUTURE? ● SPOF ● Distributed ● Public ● Diversify attendance ● Metrics?
- 25. I am hiring! As everybody else... Feedback appreciated: http://gia.careers.realestate.com.au
- 26. Creative Common Attributions for some of the images used go to: nyuhuhuu Dojo: The Definitive Guide https://www.flickr.com/photos/nyuhuhuu/4274195743 L'oeil étranger 51st All Japan Aikido Demonstration https://www.flickr.com/photos/97695303@N02/10460162733/ https://www.flickr.com/photos/97695303@N02/10459897675/ Kenta Mabuchi translucent https://www.flickr.com/photos/kentamabuchi/3285244208/
Notas do Editor
- I am Javier, bla, bla... This lightning talk is about an initiative called the Ops Dojo I've been running for the last year at REA Group. Two parts: - Short introduction of how Operations work has changed in the last years in some organization and the challenges it brings. - What's the Ops Dojo about.
- 2 challenges so far: - We need to increase our Ops capability across the organisation - We need to minimise the walls of the new Silos.
- What are guilds? - Communities of interest around different topics - Opt in model - They are horizontal
- What is the ops dojo? 1 year Iterate of each one of the words of this statement to understand what the ops dojo is.
- Run by a community of volunteers interested in the topic
- People volunteer to run sessions as Senseis Let me introduce ADO, one of the coolest devs in REA volunteering to run a Perl 101 session.
- The sharing culture in REA is amazing Lots of sharing events were already happening, for example brownbags The idea behind running the Dojo is to try to make it happen even more frequently
- Practical, hands on sessions, help you get started with new technology/topics Much better retention than presentations.
- Sometimes it's only about knowing what is happening in other areas or what cool things people has discovered in meetups/blogs, etc...
- Web Ops skills
- What kind of sessions have we run so far: Dojo sessions: one or two senseis lead a trainning session about a topic.
- Kata sessions: One or in many cases a lot of people volunteer to lead short exercises about a topic
- Answer questions with data. OBJECTIVES: Get people with access to the tools. Get people interested in the topics. Get people to work with people that they don't work with all the time.
- Similar to treasure hunts. We had a lot of fun finding out which tools will help you troubleshoot this areas of Linux. Lots of people mentioned that after the session they continued investigating about the topic.
- Structure round table with a fixed format: - Topics are proposed by all attendants. - We vote for the once we are interested - From the ones that got the most votes we discussed for 5-10 minutes. - At the end of that period we vote if we decide if we want to continue talking about it. - We run out of time.
- Sometimes someone takes the time to capture the conversation in a mindmap or blog post.
- We also tried to record some sessions and made them available to the rest of the company. Could be interesting to explore broadcasting them live.
- In the last Dojo session we trailed a multi-location Dojo session: We were moving offices Locations: 678 Victoria Street 511 Church Street Xian Cisco VC let us down and we ended up doing Skype. What really worked is to have a Sensei ready in each office to run the session.
- 51st All Japan Aikido Demonstration By L'oeil étranger https://www.flickr.com/photos/97695303@N02/10460162733/ Dojo: The Definitive Guide