This document is a resume for Seron T. Gray that summarizes his qualifications and experience. Gray has over 18 years of experience in network IT and infrastructure management in military environments. He currently works as a Network Manager for the New Jersey Army National Guard, where he manages network resources for over 7,000 customers. Gray has various technical specialties including IT management, network administration, project management, and database management. He has a Bachelor of Science degree in Technology Management from Excelsior College and several IT certifications.
1. SERON T. GRAY
288 Morning Glory Drive
Monroe Township, NJ 08831
609.284.0969
seron.verrett@yahoo.com
U.S. Citizen
SUMMARY OF QUALIFICATIONS
Highly technical Network IT Specialist with 18 years of experience installing,
troubleshooting and repairing enterprise-wide technology infrastructure in demanding
military environments. Specialties spanning various operating systems, networks,
platforms and database applications. Strategic, analytical problem-solver able to vividly
identify and mitigate complex technical issues. Partner to senior management in defining
technology policies and procedures. Engaging communicator focused on fostering positive
customer experiences while working cross-functionally on major, high-profile projects.
Specialties: IT Management, Network Administration, Project Management, Project
Lifecycle, Cost Control, Database Management, Cabling & Network Infrastructure,
Customer Service, Technical Troubleshooting, Problem-Solving, Oral Communications,
Presentations, Attention to Detail, Relationship Building, Senior Management Collaboration
WORK EXPERIENCE
New Jersey Army National Guard
Network Manager, 02/2001 – Present
Supervisor: Mr. Edward K. Dion
OK to Contact: Yes
Hours Per Week: 40
Salary: $93,607
Responsibilities: Design, structure, implement and manage network resources within
responsive functional and technical framework in support of complex requirements of
7,000+ customers. Implement project management and problem-solving methodologies
for complex technical issues and initiatives. Mentor, coach and lead team of subject
matter experts and technical specialists in line with aggressive performance metrics.
Develop and integrate policies, procedures, technical standards and system solutions.
Project management specialist instrumental in planning, design, implementation and
life-cycle management of multi-function, operationally diverse automated systems.
Evaluate contractor-proposed solutions and operations for applicability, technical
suitability, compatibility, cost and sustainment. Identify and recommend improvements
to application engineering methodologies, controls and project milestones. Senior
technical expert in computer local and wide area network (LAN and WAN) technology.
Execute comprehensive analysis of existing, new and emerging automation technologies
for both short- and long-term impact on customers.
Schedule and facilitate applications engineering requirements validation, testing, pilots,
configuration management, release management and deployment. Direct project teams
composed of highly skilled government and contractor personnel. Assess technical
continued…
2. SERON T. GRAY
Page 2 of 4
portions of information models against current asset inventory to identify bottlenecks.
Present guidance for corrective action, framing discussions for diverse audiences of
varying technical backgrounds.
•Seamlessly manage 200 Blackberry devices on Blackberry Enterprise Server and Log
Rhythm, utilizing current LAN management systems and automated support tools
to provide physical data collection, synchronization and software distribution
support.
•Key interface with technical specialists, other Army organizations, external
government agencies and commercial entities to provide technical assistance in
understanding and resolving technical issues associated with applications
engineering operations.
•Subject matter expert in Internet, Intranet, Extranet, Windows 2008/2012, Microsoft
Exchange SharePoint 2007/2010, SQL Server, client/server, TCP/IP, LDAP, PKI,
AKO SSO, Active Directory, DNS, firewall, and SSL, Cisco UCS, VMWARE, Cisco
Unified Communications Manager, NetApp, EMC SAN
New Jersey Army National Guard
Information Technology Specialist, 02/2001 – 12/2012
GS-11 Step 9
Supervisor: Mr. Paul C. Sleeper (Retired)
OK to Contact: Yes
Hours Per Week: 40
Salary: $85,343
Responsibilities: Performed beta test and evaluation on new versions of software and
equipment. Supported installation personnel in performing installation and hardware
maintenance of computers and peripheral systems. Delivered customer service on
technical troubleshooting and resolution functions, ensuring responsive service and
follow-up. Executed swapping of adapter boards, memory and hard drives in Linux and
Windows software environments. Documented and reported on unique technical
problems and resolutions. Analyzed, improved and developed complex work processes.
Conducted feasibility studies requiring extensive analysis of IT systems requirements to
assess viability of customer request and cost-effectiveness. Determined cost in terms of
man-hours and equipment requirements. Conducted positive interactions with users to
validate and/or clarify objectives and proposals.
•Participated in development of long-range IT studies, maintaining knowledge of new
IT developments and supporting studies/surveys of major systems with command-
wide application.
•Expertly coordinated IT system design criteria with top management and operation
officials to ensure attainment of all technical metrics.
•Developed and launched high-impact documentation necessary for operating and
maintaining system operation.
continued…
3. SERON T. GRAY
Page 3 of 4
Army National Guard
Cyber Network Defense Team Lead
(E-4/E-7/CW2) 02/2001 – Present
Top Secret Clearance, conducted cyberspace operation Defensive Cyberspace Operation-
Internal Defensive Measures (DCO-IDM) to secure state’s portion of GuardNet and the
ARNG contribution to the Department of Defense Information Networks (DoDIN).
Protected critical state infrastructure and respond to state cyberspace emergencies as
directed by The Adjutant General (TAG) or Governor.
Specialist (E-4), 10/1997 – 10/1998
Leader in HR department aligning organizational needs with strategic guidance over
personnel relations, retention, training and development, occupational classification,
documentation management and personnel advancement. Performed key support
activities, interfacing with senior leadership and all levels of personnel. Assisted in
conflict resolution and problem-solving related to HR matters.
Air National Guard
Senior Airman (E-4), 10/1998 – 02/2001
Advised officers and airmen on military personnel issues and programs, conducting
interviews to determine individual interests, qualifications and personnel data. Delivered
information on assignments, promotions, separations, retirements, benefit programs,
retention, bonus, classification, training and retraining. Managed selective reenlistment
and career airman reenlistment reservation programs.
United States Army
Specialist (E-4), 10/1993 – 10/1997
HR specialist performing administrative functions in support of company, battery and
troop. Execute detachments at division, corps and echelons above corps. Advise
commander, staff and unit soldiers on human complex HR matters, ensuring high level
of personnel engagement and retention. Key participant in occupational classification
and management of HR polices. Supervise personnel management activities to include
maintaining officer and enlisted personnel records and processing personnel actions
concerning soldiers and families.
EDUCATION & TRAINING
Bachelor of Science, Technology Management
Anticipated Graduate Fall 2017
Excelsior College, Albany, NY
•GPA: 3.61
Project Management Course, 06/15
June 2015
New Jersey Institute of Technology
40hr course
4. SERON T. GRAY
Page 4 of 4
Fiscal Law Course
3 Day Course
CERTIFICATIONS
Security +
Certified Ethical Hacker
Information Technology Infrastructure Library (ITIL)
continued…