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MBA 6113 - Work Systems Call Center Work System Improvement March 10, 2009
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Call Center Work System
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How It Works
for Members
4.
Portion of Sample
Survey Survey consists of 25 questions Answers scored on a 0 to 4 scale Homeowner able to make comments throughout survey
5.
6.
7.
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10.
11.
12.
Questions?
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