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Case Study
Virgin Media
WebEx Social to Jive
Content Migration
14 March 2016
Max Carton
Senior Collaboration
Designer, Sei Mani
2
Summary
2
RESOLUTION
→ Sei Mani requested to conduct 4 week POC to explore alternative to Cisco migration tool
→ Focus on one time migration of most relevant content. No end user involvement
→ Agile methods used to create Minimum Viable Product
→ WxS-to-Jive API’s stress tested
→ POC results in investment in production migration tool
→ Sei Mani delivers MT in 12 weeks
→ Business UAT complete and application RFS
→ Content migrated to Jive production with only ‘deltas’ to move on migration weekend
→ IT confident of preserving institutional memory and able to ‘look the business in the eye’
→ Breathing space to choose timing of live migration
→ Business UAT complete and application RFS
→ Content migrated set as hidden to prevent ‘crap’ being preserved and displayed in search results
→ Carried out extremely complex content mapping
OUTCOMES
3
Complex API Mapping
3
WebEx Social Post Collaboration Feature Detail Jive Post Collaboration Feature Detail
44
Testing_network
Jive_template (AMI)
Jive_instance(s) Elastic_block_storage
os (centos)
nginx
Jive - search
Jive - webapp
Jive - httpd
postgresql
Ebs_root
Ebs_jive_encrypted
Ebs_postgres_encrypted
jenkins_instance
Jive_instance(s) Elastic_block_storage
os (centos)
nginx
jenkins
Ebs_root
Ebs_jenkins_encrypted
SSH
SSL
Production Issues:
Technical
Architecture
5
Migration Tool Detail –
Relationships
5
WebEx Social
Jive
6
Migration Tool Detail –
Communities
6
WebEx Social
Jive
7
Migration Tool Detail –
Post to Document
7
WebEx Social Jive
8
Migration Tool Detail –
Folders
8
WebEx Social
Jive
9
Migration Tool Detail –
Search
9
WebEx Social
Jive
10
Migration Tool Detail –
Post
10
WebEx Social Jive
11
Migration Tool Detail –
Post
11
WebEx Social
Jive
1212
→ 3.2K Registered Users
→ 1.3K Active Users
→ 43% Adoption
→ 3,242 Views of Content
→ 156 Responses
→ 235 Pieces of Content Created
Results:
Adoption 24
hours post-
launch

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Virgin Media's WebEx Social to Jive Content Migration Story

  • 1. Case Study Virgin Media WebEx Social to Jive Content Migration 14 March 2016 Max Carton Senior Collaboration Designer, Sei Mani
  • 2. 2 Summary 2 RESOLUTION → Sei Mani requested to conduct 4 week POC to explore alternative to Cisco migration tool → Focus on one time migration of most relevant content. No end user involvement → Agile methods used to create Minimum Viable Product → WxS-to-Jive API’s stress tested → POC results in investment in production migration tool → Sei Mani delivers MT in 12 weeks → Business UAT complete and application RFS → Content migrated to Jive production with only ‘deltas’ to move on migration weekend → IT confident of preserving institutional memory and able to ‘look the business in the eye’ → Breathing space to choose timing of live migration → Business UAT complete and application RFS → Content migrated set as hidden to prevent ‘crap’ being preserved and displayed in search results → Carried out extremely complex content mapping OUTCOMES
  • 3. 3 Complex API Mapping 3 WebEx Social Post Collaboration Feature Detail Jive Post Collaboration Feature Detail
  • 4. 44 Testing_network Jive_template (AMI) Jive_instance(s) Elastic_block_storage os (centos) nginx Jive - search Jive - webapp Jive - httpd postgresql Ebs_root Ebs_jive_encrypted Ebs_postgres_encrypted jenkins_instance Jive_instance(s) Elastic_block_storage os (centos) nginx jenkins Ebs_root Ebs_jenkins_encrypted SSH SSL Production Issues: Technical Architecture
  • 5. 5 Migration Tool Detail – Relationships 5 WebEx Social Jive
  • 6. 6 Migration Tool Detail – Communities 6 WebEx Social Jive
  • 7. 7 Migration Tool Detail – Post to Document 7 WebEx Social Jive
  • 8. 8 Migration Tool Detail – Folders 8 WebEx Social Jive
  • 9. 9 Migration Tool Detail – Search 9 WebEx Social Jive
  • 10. 10 Migration Tool Detail – Post 10 WebEx Social Jive
  • 11. 11 Migration Tool Detail – Post 11 WebEx Social Jive
  • 12. 1212 → 3.2K Registered Users → 1.3K Active Users → 43% Adoption → 3,242 Views of Content → 156 Responses → 235 Pieces of Content Created Results: Adoption 24 hours post- launch

Editor's Notes

  1. Make these three logos work together. Clean up name/author text
  2. Make this slide more impactful. Make sure Virgin logo and Sei Mani logo appear on every page
  3. Clean up – make this slide look like we did a real complex difficult thing
  4. Find a way to make this less boring
  5. Make this more like ‘before (WebEx Social) and after (Jive). Make it look like a big transformation like a caterpillar to butterfly 
  6. Make this more like ‘before (WebEx Social) and after (Jive). Make it look like a big transformation like a caterpillar to butterfly 
  7. Make this more like ‘before (WebEx Social) and after (Jive). Make it look like a big transformation like a caterpillar to butterfly 
  8. Make this more like ‘before (WebEx Social) and after (Jive). Make it look like a big transformation like a caterpillar to butterfly 
  9. Make this more like ‘before (WebEx Social) and after (Jive). Make it look like a big transformation like a caterpillar to butterfly 
  10. Make this more like ‘before (WebEx Social) and after (Jive). Make it look like a big transformation like a caterpillar to butterfly 
  11. Make this more like ‘before (WebEx Social) and after (Jive). Make it look like a big transformation like a caterpillar to butterfly 
  12. Make this look a lot less boring 