5. Customer Focus
Product Design
Analysis & Synthesis
Strategy & Vision
Technical Skills
Communication
Action Oriented
Prioritization
Project Management
Leadership
Design a great product Ship it
taken from The Art of Product Management
8. More Specifically…
Engineers blow up planets,
chop off hands with lightsabers,
and kill people with their minds.
PMs are kinda like fish.
10. Dysfunction #1
Absence of Trust
• Bad attitudes in scrum
• Grudges
• Weaponized Process
How to Fix
• Freedom to be vulnerable
• Freaky Friday
• Beer
11. Dysfunction #2
Fear of Conflict
• People thinking things are dumb but not saying it
• Politics!
• Boring Meetings
How to Fix
• People are always respected. Ideas are subject to
debate.
12. Dysfunction #3
Lack of Commitment
• Analysis Paralysis
• Ambiguity
• Fear of Failure
How to Fix
• Own Your Product, Manager
• Deadlines
• User Testing via Hangouts
13. Dysfunction #4
Avoidance of Accountability
• Not hitting dates (specs, code, etc)
• Mediocrity
How to Fix
• Define standards (Good PM / Bad PM)
• Team Rewards
14. Dysfunction #5
Inattention to Results
• Doesn't get better
• Product Sucks
• Great People Leave
How to Fix
• Stats, OKRs, Batting Averages
• Results-based Rewards