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Virtual SDGC20 Workshop | Oct 23, 2020 | Dungeons and designers play base

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Virtual SDGC20 Workshop | Oct 23, 2020 | Dungeons and designers play base

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Workshop | Dungeons and (Service) Designers: Play-Based Worldbuilding With Research

PlayBase is a game/workshop format that allows participants to speculate on possible situations and take on different skillsets to problem-solve as a team. In this workshop Kokaew Wongpichet and Molly Oberholtzer are taking participants through the session from characters creation, game session and reflections on design application.

Workshop | Dungeons and (Service) Designers: Play-Based Worldbuilding With Research

PlayBase is a game/workshop format that allows participants to speculate on possible situations and take on different skillsets to problem-solve as a team. In this workshop Kokaew Wongpichet and Molly Oberholtzer are taking participants through the session from characters creation, game session and reflections on design application.

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Virtual SDGC20 Workshop | Oct 23, 2020 | Dungeons and designers play base

  1. 1. Service Design Global Conference 23.10.2020
  2. 2. Let’s Play! + ! Introductions + Ice Breakers: map yourself 🗺 and nerd-alert questions 🤓
  3. 3. Workshop Agenda + Introductions + Ice Breaker 🗺 🤓 + Presentation + World-Building + Get into characters + Play + Q&A, feedback
  4. 4. About us 🐙 Molly Oberholtzer 🎃 Kokaew Wongpichet 🎃 Josi Longhi Siqueira 🐶 Jessica Ströhmann Alessandra Enriconi 🐿 Abi Schreider 🦈
  5. 5. What’s the Problem? 💣
  6. 6. 💣 What’s the problem? 🔎 Lack of knowledge ⚽ Lack of teamwork ⚗ Lack of experimentation
  7. 7. Lack of knowledge 💣 What’s the problem? Outdated knowledge distribution Slides and reports are not cutting it They don’t leverage any of the science of how our brains work 🔎
  8. 8. Lack of teamwork 💣 What’s the problem? No shared vision Poor communication No empathy Voices are unheard Poor coordination Employee turnover High cost to budget and morale⚽
  9. 9. Lack of experimentation 💣 What’s the problem? Groupthink Only doing the safe things Inside-the-box thinking No safe space to explore new ideas ⚗
  10. 10. ⚗ 🦄 Teamwork ExperimentationKnowledge Amazing Outcome 🔎 ⚽
  11. 11. 🙈 Yeah… later.
  12. 12. 💩 No, now.
  13. 13. 🔎 Research exploration ⚽ Enhances teamwork ⚗ New perspectives
  14. 14. Team Building Professional TrainingSerious Play PlayBase is… + +
  15. 15. 🤔 But.. why?
  16. 16. 💤 The opposite of play isn’t work. It’s boredom.
  17. 17. 23
  18. 18. 😅🧠
  19. 19. 👯
  20. 20. 📈
  21. 21. 🎮
  22. 22. Play is proven to be good for brain power + Boosted creativity + Outside-the-box thinking + Improved health + Makes us present + Socialization
  23. 23. 📚 Learning Playfully The knowledge clicks, but the consequences don’t stick.
  24. 24. Abstract Realistic Communal Individual ♜Chess !Card Collection Games " LARPing # Table Top RPG $ Video Games i.e. Witcher
  25. 25. Play to understand the research!
  26. 26. 🎮 Mission & Scenarios : Action-based Characters 🌍 World & Trends PlayBase is customised to your research!
  27. 27. Worldbuilding is key to translating research into the game. Trends or findings are highlighted in game play elements like the trend cards shown here. But it is not just trends. You construct it out of the material and findings that you want participants to explore. 🔎 This can be user insights, new market/use case opportunities or even imagining a new organisational structure! World & Trends What’s PlayBase?
  28. 28. Missions & Scenarios What’s PlayBase? The story is woven of multiple missions that are challenges for the players. They provide the 🔎 learning, delivered in story format, that your team needs to know to understand the context and explore the unexpected ⚗
  29. 29. Action-based Characters What’s PlayBase? The characters are going beyond personas. They are action based, built upon psychographics (not just demographics!) and designed to be applicable to any situation. Action-based characters provide participants with instructions to understand what this character could or would do in any given situation.
  30. 30. 👉 Archetype Action-based persona
  31. 31. #Goals Your personas should help you make decision through out the product development. An archetype A character A character on a mission A character on a mission who takes action You want to be here.
  32. 32. How to Play
  33. 33. 1. Describe 2. Decide 3. Roll What you want to do Do you want help? Can you succeed?
  34. 34. Utter failure Wild SuccessYou did it! 1 15 20
  35. 35. E-Commerce Case Study #1
  36. 36. Show e-commerce example
  37. 37. Describe decide roll
  38. 38. 8 Fail! Insight: Need for vivid product showcase online
  39. 39. 14 Success! Insight: Importance of strong customer loyalty programs & benefits
  40. 40. Future Smart Cities Case Study #2
  41. 41. Character building Alyx Soc. Responsibility Gunnar Regulation Miranda Business Justus Innovation Kara Education
  42. 42. System Thinking Social Responsibility RegulationBusiness Innovation Education
  43. 43. + Getting into characters + Introduce a world + Face a challenge + Take action + Build a story
  44. 44. Let’s Get in Action!
  45. 45. Let’s Play! World building 5 mins Setting the context that we’re about to explore. Characters building 20 mins Create the characters, understand their actions and write their backstory. Missions 50 mins Get into the character and take actions! Explore the new world as your character. Conclusions 15 mins Reflection Feedback and Q&A + 1.5 h session + 2 missions + 5 character groups
  46. 46. 🌍 World Building
  47. 47. World Building. Welcome to Intellecity
  48. 48. World Building. Data forward all!
  49. 49. : Play Time!
  50. 50. Takeaways
  51. 51. Learning New Behaviours: ‘Yes and’… ⚽
  52. 52. Collaboration: Working TOGETHER not against each other. Winning together. ?@
  53. 53. Pressure-free: Dice rolling, action cards, safe space and it is not you! 🎲
  54. 54. Engaging: Character creation, strengthen empathy 🍿
  55. 55. Storytelling: Memorable and empathetic experience 💬

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