Presentation1

•Download as PPTX, PDF•

0 likes•384 views

S

The World Is Flat Chloe, Na Young

Collapse of the Berlin Wall

Netscape

Workflow software

Outsourcing

Supply chaining

Open sourcing

Reference http://www.webopedia.com/TERM/N/Netscape.html http://blog.naver.com/bluedayjjj?Redirect=Log&logNo=140045067933&topReferer=http://cafeblog.search.naver.com&imgsrc=data29/2007/11/24/58/netscape_bluedayjjj.jpg http://www.wisegeek.com/what-is-workflow-software.htm http://www.rvi.qc.ca/Clip_Arts/Computers.JPG http://www.wisegeek.com/what-is-a-supply-chain.htm http://www.ultimosoft.com/industry/suppl http://www.flickr.com/photos/antaldaniel/2912118873/ http://images.businessweek.com/ss/06/01/big_outsourcers/source/1.htm

More Related Content

Viewers also liked

Lukasz Zelezny - Search Marketing Day 2014 - Warszawa Wasaw

Lukasz Zelezny - Search Marketing Day 2014 - Warszawa Wasaw

Lukasz Zelezny - Search Marketing Day 2014 - Warszawa Wasaw

Structurez

Chap10

Digital disruption is no longer new – some industries have already been shaken up by evolving digital business models, while others are in the throes of being impacted. This is the new normal for enterprises, and we need to develop actionable strategies to survive and compete in this post-digital world. In 2017, it’s all about enterprises being digitally capable of engaging their customers in real time using immersive communication channels, supported by intelligent unified operations that can enable their business to pivot to remain competitive. The HfS 2017 research theme is all about “making it real”. We will explore the experiences, dynamics, intentions, challenges and opportunities of thousands of enterprises in their quest to align their operations to meet the rapidly changing needs of their clients. In this webinar, the HfS analyst team will share our 2017 vision for the industry and our plans for the 2017 HfS research agenda. Hear about our plans for 2017 research across the following areas: - The Intelligent OneOfficeTM: Taking an “outside-in” approach to Intelligent Operations, breaking down the barriers between the front and back offices. - The New Normal for IT Services and Strategy, Business Operations and BPO and Cognitive Automation - Industry-specific dynamics for banking, insurance, energy, utilities, manufacturing, healthcare, life sciences, travel and retail industries View the recorded webinar here: http://www.hfsresearch.com/webinars/hfs-webinar-2017-the-year-of-making-it-real

HfS Webinar Slides: 2017, the year of making it real

HfS Webinar Slides: 2017, the year of making it real

HfS Webinar Slides: 2017, the year of making it real

28022017 Mohit Sharma

28022017 Mohit Sharma

28022017 Mohit Sharma

Mohit Sharma (GAICD)

Software Development Outsourcing Models Comparison

Software Development Outsourcing Models Comparison

Software Development Outsourcing Models Comparison

View the webinar replay here: http://www.hfsresearch.com/webinars/state-of-business-operations-2017 The webinar will share the key findings of the State of Business Operations survey by HfS Research in conjunction with KPMG with 829 enterprise buyers, service providers, and advisor/consultants. The outsourcing and shared services market has been in a seemingly endless state of flux for as long as HfS Research has existed – with the current market more confused than ever before, organizations struggling to cope with competing priorities, and confusion on the requisite timing and methods to best exploit new(ish) technologies such as process automation and evolving service delivery models. We have seen the latest wave of change agents combine into the “digital” phenomenon, manifesting in a jumble of technology change and business drivers. Enterprises are being forced - more so than ever -to become increasingly customer-centric as they must respond to progressively complex online demands. This is driving investment in new technologies such as IoT, and analytics, and new ways of consuming, technology, and business process services – with software platforms encroaching on classic operational services. Attend and learn: - Changes to organizational operating and service delivery models - The investments and directives driving operational change - The use of shared services, outsourcing, global business services, and the impact of automation and offshoring on these service delivery models - The maturity of business operating models linked to the use of alternative service delivery models and emerging technologies - Adoption levels, challenges, and opportunities related to process and cognitive automation - The effectiveness of outsourcing, above and beyond delivering cost savings, and impact on service provider selection - Stakeholders’ current view on service providers and future expectations - Organizational and operational talent challenges, shortages, and solutions, including automation Presenters: Phil Fersht – CEO & Chief Analyst, HfS Research Jamie Snowdon – Executive Vice President, Research Operations, HfS Research Dave Brown – Global Lead, Shared Services & Outsourcing Advisory, KPMG Stan Lepeak – Director & Head, Research & Thought Leadership, Global Management Consulting, KPMG

HfS Webinar Slides: The State of Outsourcing and Business Operations 2017

HfS Webinar Slides: The State of Outsourcing and Business Operations 2017

HfS Webinar Slides: The State of Outsourcing and Business Operations 2017

The Real World of Robotics Process Automation (RPA)

The Real World of Robotics Process Automation (RPA)

The Real World of Robotics Process Automation (RPA)

Robotic process automation: who is buying, and why?

Robotic process automation: who is buying, and why?

Robotic process automation: who is buying, and why?

What, Why and How of Governance in RPA

What, Why and How of Governance in RPA

What, Why and How of Governance in RPA

Mohit Sharma (GAICD)

Australian organisations are increasingly turning to Robotic Process Automation (RPA) to improve operational efficiency, productivity, quality and customer satisfaction. It is part of a wider move towards automation – here and around the globe – with 54% of Australian organisations reporting cost savings (of 15% or more) from automating systems and processes over the past two years. Yet RPA remains misunderstood. While most now know that software robots do not come with hydraulic arms and rubber tracks – and while many have dipped a toe with trials and tests – few have experience building large-scale, organisation-wide RPA capabilities.

Getting Robots Right

Getting Robots Right

Getting Robots Right

Accenture Australia

Robotic process automation overview

Robotic process automation overview

Robotic process automation overview

Everest Group FIT matrix for Robotic Process Automation (rpa) technology

Everest Group FIT matrix for Robotic Process Automation (rpa) technology

Everest Group FIT matrix for Robotic Process Automation (rpa) technology

The Naked Truth: An Unadulterated Look At The Client / Agency Relationship & ...

The Naked Truth: An Unadulterated Look At The Client / Agency Relationship & ...

The Naked Truth: An Unadulterated Look At The Client / Agency Relationship & ...

The Business Case for Robotic Process Automation (RPA)

The Business Case for Robotic Process Automation (RPA)

The Business Case for Robotic Process Automation (RPA)

View the webinar replay here: http://www.hfsresearch.com/webinars/digital-oneoffice-premier-league A digital organization has the ability to take all the cool social, mobile and interactive tech we use in our personal lives and create that experience for all the people in its environment: its employees, customers, and partners. The Digital OneOffice™ Framework is all about creating the digital customer experience and an intelligent, single office to enable and support it. In a few months, we won’t be talking nearly as much about intelligent automation and digital technology as the critical “value levers” for operations, as they become an embedded part of the fabric of the future operations platform for new generation organizations. Instead, we will be talking about an integrated support operation having the digital prowess to enable its organization to meet customer demand - as and when that demand happens. Everything about the digital organization is about engaging people by responding to their needs instantaneously, giving people their choice of medium to interact with it, be it voice, chat box, text, Facebook messenger, email, virtual agent, etc. The OneOffice™ Framework is wrapped around the needs of the people in its environment, where automation is completely native and decisions can be made on predicting events, not merely reacting to historical data archives. Speakers: - Phil Fersht, CEO and Chief Analyst - Melissa O'Brien, Research Director for Contact Center and Omnichannel Operations and BPO We’ll discuss the following: - Why the Digital OneOffice™ Framework is the Future of Outsourcing - How the new generation of enterprises are leveraging digital technologies to link the customer experience with the supporting operations - New dynamics we’re seeing in the market that point to a Digital OneOffice™ future, based on 450 enterprise interviews

HfS Webinar Slides: Unveiling the Digital OneOffice Premier League

HfS Webinar Slides: Unveiling the Digital OneOffice Premier League

HfS Webinar Slides: Unveiling the Digital OneOffice Premier League

View the webinar replay here: http://www.hfsresearch.com/webinars/hfs-webinar-unveiling-the-2017-rpa-blueprint-snapshot Tired of the endless hype marketing, the expensively designed conference booths, the mind-numbing articles about robots stealing our jobs? When you have a small number of, let's face it, small software firms sending such shockwaves through the global operations and outsourcing industry, it's no surprise we have so many of you scratching your heads wondering what is real versus fake news... wondering how "real" RPA is, versus all the claimed success and failure stories. So let's tone down the rhetoric and reveal what is really happening in the industry. Based on new HfS State of Industry research of over 450 enterprise buyers, and our new HfS blueprints that will cover the leading RPA software platforms, we’ll give you a much needed reality check. HfS CEO Phil Fersht and SVP Intelligent Automation Tom Reuner discuss the following: - The state of the RPA market in 2017 - what is the current adoption versus the hype? - How is the market evolving for emerging RPA and cognitive solutions... is the HfS Continuum taking shape? - What are the key drivers and inhibitors? - How are the leading RPAs performing, in terms of the famous HfS Innovation and Execution Blueprint criteria? - Which vendors are doing the best in terms of features, functionalities and driving their partner ecosystems? - What's been the impact of "Free RPA" - is it disrupting the market? - What can we expect next, with all the political unpredictability, outsourcing turmoil and general cloud of confusion surround our industry?

HfS Webinar Slides: The 2017 RPA Blueprint Snapshot

HfS Webinar Slides: The 2017 RPA Blueprint Snapshot

HfS Webinar Slides: The 2017 RPA Blueprint Snapshot

Outsourcing methods ppt

Outsourcing methods ppt

Outsourcing methods ppt

Outsourcing introduction & issues

Outsourcing introduction & issues

Outsourcing introduction & issues

Technology Vision 2017 - Overview

Technology Vision 2017 - Overview

Technology Vision 2017 - Overview

Accenture Technology

Viewers also liked (20)

Lukasz Zelezny - Search Marketing Day 2014 - Warszawa Wasaw

Lukasz Zelezny - Search Marketing Day 2014 - Warszawa Wasaw

Lukasz Zelezny - Search Marketing Day 2014 - Warszawa Wasaw

Structurez

Chap10

HfS Webinar Slides: 2017, the year of making it real

HfS Webinar Slides: 2017, the year of making it real

HfS Webinar Slides: 2017, the year of making it real

28022017 Mohit Sharma

28022017 Mohit Sharma

28022017 Mohit Sharma

Software Development Outsourcing Models Comparison

Software Development Outsourcing Models Comparison

Software Development Outsourcing Models Comparison

HfS Webinar Slides: The State of Outsourcing and Business Operations 2017

HfS Webinar Slides: The State of Outsourcing and Business Operations 2017

HfS Webinar Slides: The State of Outsourcing and Business Operations 2017

The Real World of Robotics Process Automation (RPA)

The Real World of Robotics Process Automation (RPA)

The Real World of Robotics Process Automation (RPA)

Robotic process automation: who is buying, and why?

Robotic process automation: who is buying, and why?

Robotic process automation: who is buying, and why?

What, Why and How of Governance in RPA

What, Why and How of Governance in RPA

What, Why and How of Governance in RPA

Getting Robots Right

Getting Robots Right

Getting Robots Right

Robotic process automation overview

Robotic process automation overview

Robotic process automation overview

Everest Group FIT matrix for Robotic Process Automation (rpa) technology

Everest Group FIT matrix for Robotic Process Automation (rpa) technology

Everest Group FIT matrix for Robotic Process Automation (rpa) technology

The Naked Truth: An Unadulterated Look At The Client / Agency Relationship & ...

The Naked Truth: An Unadulterated Look At The Client / Agency Relationship & ...

The Naked Truth: An Unadulterated Look At The Client / Agency Relationship & ...

The Business Case for Robotic Process Automation (RPA)

The Business Case for Robotic Process Automation (RPA)

The Business Case for Robotic Process Automation (RPA)

HfS Webinar Slides: Unveiling the Digital OneOffice Premier League

HfS Webinar Slides: Unveiling the Digital OneOffice Premier League

HfS Webinar Slides: Unveiling the Digital OneOffice Premier League

HfS Webinar Slides: The 2017 RPA Blueprint Snapshot

HfS Webinar Slides: The 2017 RPA Blueprint Snapshot

HfS Webinar Slides: The 2017 RPA Blueprint Snapshot

Outsourcing methods ppt

Outsourcing methods ppt

Outsourcing methods ppt

Outsourcing introduction & issues

Outsourcing introduction & issues

Outsourcing introduction & issues

Technology Vision 2017 - Overview

Technology Vision 2017 - Overview

Technology Vision 2017 - Overview

More from scpack31

Chloe Resolution

Chloe Resolution

Chloe Resolution

Chloe Pack Mun

Chloe Position Paper

Chloe Position Paper

Chloe Position Paper

Chloe Resolution

Chloe Resolution

Chloe Resolution

Boccaccio Presentation

Boccaccio Presentation

Boccaccio Presentation

Chloe Pack

Chloe Pack

More from scpack31 (7)

Chloe Resolution

Chloe Resolution

Chloe Resolution

Chloe Pack Mun

Chloe Position Paper

Chloe Position Paper

Chloe Position Paper

Chloe Resolution

Chloe Resolution

Chloe Resolution

Boccaccio Presentation

Boccaccio Presentation

Boccaccio Presentation

Chloe Pack

Chloe Pack

Presentation1

1. The World Is Flat Chloe, Na Young

2. Collapse of the Berlin Wall

4. Workflow software

6. Supply chaining

7. Open sourcing

8. Reference http://www.webopedia.com/TERM/N/Netscape.html http://blog.naver.com/bluedayjjj?Redirect=Log&logNo=140045067933&topReferer=http://cafeblog.search.naver.com&imgsrc=data29/2007/11/24/58/netscape_bluedayjjj.jpg http://www.wisegeek.com/what-is-workflow-software.htm http://www.rvi.qc.ca/Clip_Arts/Computers.JPG http://www.wisegeek.com/what-is-a-supply-chain.htm http://www.ultimosoft.com/industry/suppl http://www.flickr.com/photos/antaldaniel/2912118873/ http://images.businessweek.com/ss/06/01/big_outsourcers/source/1.htm