An overview of Web2.0 services being used by the City of Edinburgh Council Libraries. Delivered by Liz McGettigan, Libraries and Information Services Manager. Part of Enterprise, engagement and new communication: Web2.0 in the library, which was organised by CILIP in Scotland (CILIPS) and took place 2 Jul 2009.

1. Harnessing collective intelligence
”libraries have been gathering the collective intelligence of
civilisation for a long time,
but in our collections each book is its own
silo, users cannot navigate between them
following link trails”
Tim O’Reillly
“A powerful global conversation has begun. Through the
internet
people are discovering and
inventing new ways to share relevant
knowledge with blinding speed”
The Cluetrain Manifesto

2. Increased service demands require quality
management and new approaches…
Libraries are developing fast

3. Communication
Promotion
Ownership
Relevance
New library

4. Edinburgh City Libraries 2.0...

11. delivering on informed and
engaged communities
bread and butter
opportunity
web 2.0
modern, sassy interface
relevant
accurate
up to date
What will it look like in 5
years 10 years?
information

14. connecting people and information
ENGAGE
flexible and easy to use
community owned
local resource for communities
live system by end june
local organisations
fact sheets
community engagement
community hub
trust
ownership

15. just the start of our journey
web 2.0

16. Edinburgh City
libraries
Liz McGettigan@edinburgh.gov.uk