Willis Human Capital Practice Brochure

1. HUMAN
CAPITAL
PRACTICE
PARTNERING WITH
COMPANIES TO MANAGE
HUMAN CAPITAL RISK…
ONE EMPLOYEE AT A TIME

2. An organization’s success depends
on its human capital. The task of
recruiting, retaining and motivating
employees is more important now than
ever and represents a substantial
investment in time and money. Wise
decisions are critical in these areas
to effectively drive and support
organizational goals.
The Willis Human Capital Practice
offers a comprehensive suite of
brokerage and consulting services to
proactively work with your
organization to design and deploy
key Human Resources initiatives.

3. EMPLOYER CHALLENGES
Willis has decades of experience working with companies like yours. Each
organization is different with its own unique challenges. Below are just a few of the
challenges we help employers with:
Employee communications
Compliance
Employee engagement
Managing the rising cost of health care
Engaging employees in healthy behavior
Recruitment and retention
Vendor management
Benefits administration
Reducing absenteeism/presenteeism
Increasing productivity
Adjusting to changing workforce demographics
WILLIS SOLUTIONS
Our approach is unique: Willis has combined the best qualities of a true broker with the tools
and resources of a pure consulting firm to offer our clients the full array of services they
need at competitive prices.
START WITH A STRATEGY
At Willis, we work with you to establish a strategy for your benefits program. Once a strategy
is determined, we provide you with options to meet your goals and develop a detailed action
plan to facilitate a successful approach to meet your needs. Finally, we continually review
performance to ensure your organization’s goals are met.
You can expect Willis to also support your organization with:
Plan marketing
Open enrollments
Benefits administration solutions
Day-to-day account management
Consulting services
Benchmarking
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4. OUR INDUSTRY EXPERTS WORK FOR YOU
In addition to your local team, we have a national practice comprised of industry experts.
These specialists are frequently asked to speak at national and local industry events. Our
subject matter experts are published in industry journals and are recognized as industry
leaders in their fields. Our industry expertise includes:
Health care cost management
Health care and pension actuarial services
ERISA attorneys
Employment law attorneys
Human resources
Auditing services
Employee communications
Carrier/vendor management
Retirement plans
Multinational benefits
Executive and Specialty Benefits
Underwriting
Voluntary benefits
Willis develops publications written specifically for our clients. We keep you updated on
legislative activity and trends impacting human capital management. You also benefit from
our numerous educational webcasts and local seminars.
THE WILLIS SUBJECT
MATTER EXPERTS
COMMUNICATIONS & MEDIA
Your plan is only as valuable as it is perceived by your employees. Willis
assists with employee communication and education through:
A comprehensive set of customized communication campaign options:
open enrollment, new hire benefits guides, wellness initiatives and
everything in between
Full service print, fulfillment and distribution solutions
Innovative communication technologies, such as text messaging, email
campaigns and video presentations
A web portal for managing forms, communicating information and
providing answers
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5. NATIONAL LEGAL AND RESEARCH
GROUP (NLRG)
NLRG is a team of ERISA attorneys and legal professionals with
expertise in state and federal regulations affecting your employee
benefits programs. As a Willis Human Capital Practice, you have access
to their expertise, as well as our web-based Compliance Manual. In
addition, we have a dedicated team to assist clients with Form 5500
filings.
HR PARTNER
To help clients face the competing demands placed on today’s human
resources department, Willis created HR Partner. Our team stays
abreast of human resources trends and best practices in all areas of
human capital management. Some of our expertise includes, HR
strategic planning, total rewards, policies and procedures, performance management, leaves of absence, training
and development, and much more. The HR Partner consultants can support your human resource initiatives by
answering questions, providing hands-on support or supplying you with best practice forms, policies and procedures
checklists, and other sample tools. In addition, you will benefit from a number of our strategic partnerships
providing you access to technology and resources at a discounted rate for our clients.
WILLIS TRAINING SOLUTIONS
An online training system with over 100 courses provides an easy, cost-effective way to assign and track training of
managers and employees on a variety of compliance and HR related topics.
WILLIS ESSENTIALS
Willis Essentials is a powerful portal that complements the daily services of your Willis service team with aroundthe-clock access to employer guides, templates and tools that address:
Compliance
Employee Communications
Human Resources
Reporting and Analytics
Health Outcomes
These resources help clients streamline everyday work tasks and drive organizational success.
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6. SEARCH WILLIS
Search Willis gives you 24/7 access to a comprehensive library
of plain-English HR compliance help. You’ve found the place
for fast, reliable employment and labor law answers — so you
can do your job better and faster.
With Search Willis you can:
Select from an extensive library of prewritten, ready-to-use
checklists, policies, forms, letters, documents, etc. that can
be customized to create policies and handbooks in minutes.
Keep up on all the latest news, white papers, as well as federal and state legislation
impacting HR, and access State Comparison Charts, all of which will keep you informed.
Access the training library, where you will find audio training presentations, more than
100 PowerPoint® presentations on key HR topics, from FLSA, FMLA and ADA to
managing non-English-speaking employees. Slides, speaker notes, quizzes, takeaways...they’re all there and all done.
Create job descriptions using Job Description Manager, an online tool with sample job
descriptions for more than 2,400 job titles.
Research compensation data, benchmark salaries and help your organization remain
competitive.
Create employee newsletters that can be emailed, printed or linked on your company
intranet.
Search Willis is “Everything-HR-in-one-place.”
FINANCIAL REPORTING
How will you know if your plans are performing well, or if you are making effective decisions
about changes to your program design, without measurement? Willis offers dashboard
reporting to help our clients understand the financial performance of their benefits plans.
Reports include an executive summary, month-by-month data analysis and renewal
forecasting. In addition, we offer Willis Med to our larger clients, which utilizes medical and
prescription claim data to identify clinical incidence rates within the employer population
via a sophisticated data warehousing system. Once targeted, specific action plans are
created to assess vendors, benefits design or create incentives to better manage critical
disease states. Beyond these services, Willis offers underwriting and actuarial services to
assist you with better controlling and managing health care cost.
HEALTH OUTCOMES
The Health Outcomes team offers a clinical focus paired with data analytics to help
employers develop the best approach to managing health care cost drivers. In addition, our
Wellness consulting services help clients plan and implement key strategic healthy
initiatives designed to deliver a return on investment. We customize our approach with each
client to meet each organization’s individual needs and desired outcomes.
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7. WINNING WITH WILLIS
Willis helps clients optimize business results by reducing
the costs associated with their human capital investment.
One way of doing this is to provide your employees with
the content, tools, resources and support needed to adopt
and sustain individual behavior change. The simple fact is
the vast majority of health care events are driven by our
lifestyle choices. Lifestyle choices can be changed. They
are driven by our own attitudes and behaviors around diet,
exercise and healthy living in general.
Willis partnered with some of the nation’s most trusted
sources to provide Willis members with key resources through a robust consumer engagement portal linking
employees on one website.
Willis has collaborated with the Centers for Disease Control and Prevention to present accurate, relevant and
actionable health information directly to our clients, their employees and family members. Winning With Willis
also provides the tools and resources needed to increase ones personal commitment to their health and well-being.
Health and Wellness Content
Articles and current news about health topics and issues to help employees get and stay healthy.
Physical Activity and Nutrition Support
Discounted access to fitness and nutrition programs by Jillian Michaels.
Willis Rewards
An online reward tracking and delivery platform, which provides employee discounts to best-in-class vendors
and access to a virtual health fair 24/7.
DELIVERING ON RESULTS
We provide each service through our Client Advocacy service model using our Glocal resource approach to client
delivery. Your local Willis team works in conjunction with our national and global subject matter experts to provide
world class resources seamlessly. This is all accomplished under the leadership of your Client Advocate who serves
as your single point of contact for recommending, designing and delivering solutions customized especially for your
organization.
GETTING STARTED
Contact your local Willis Client Advocate® to learn more about how we partner with companies to manage human
capital risk…one employee at a time.
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8. www.willis.com
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