1. Lean & Six Sigma Overview Yudha Satya Perdana Sheraton Media Hotel & Towers
2. History of Development of Lean Six Sigma Methodology Source: “Lean Six Sigma: A Fusion of Pan-Pacific Process Improvement”, Malcolm T. Upton (Master Black Belt, George Group)
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5. Improvement Management Systems Comparison DRAFT 17 Mar 2007 Identify value stream and eliminate waste Continuously improve in pursuit of perfection C ontrol Champion, Green Belt, Black Belt, Master Black Belt A nalyze Involve and empower employees Strategy Driven (Top Down) "Popular" (bottom up) Project Identification Everybody job (Green Belt) dedicated resource (Black belt) Part of everybody's job Responsibility Senior Leader, Sensei Org. Structure I mprove Make value at pull of customer M easure D efine Specify value in the eye of customer Guideline Reduce Variation Remove Waste Focus Six Sigma Lean Thinking