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Contract Cheating:
A View From Three Calgary Post-
Secondary Institutions
Presented May 27, 2019 at the Learning Specialists
Association of Canada (LSAC) 2019 National Conference
Olds, Alberta, Canada
Silvia Rossi, Mount Royal University
Sarah Elaine Eaton, University of Calgary
Margaret A. Toye, Bow Valley College
Nancy Chibry, University of Calgary
Session overview
1) Introductions
2) Overview of Contract Cheating
3) Our Project
a) Research Question
b) Methods
c) Findings
4) Impact
Project Participants
➔ 3 Calgary post-secondary institutions
◆ 2 universities - University of Calgary and Mount Royal
University
◆ 1 college – Bow Valley College
➔ Perspectives from different roles
◆ Administration
◆ Academic Staff
◆ Professional Staff
Project genesis and purpose
April 2018 workshop at UCalgary
“Essay Mills, Theses-On-Demand and Contract Cheating:
Latest Research and Resources” (Sarah Elaine Eaton)
Purpose
To compare our individual experiences of contract
cheating to discover common questions, struggles and
approaches to dealing with this complex breach of
academic integrity.
What is contract cheating?
“‘Contract cheating’ happens when a third
party completes work for a student who then
submits it to an education provider as their
own, where such input is not permitted.”
(The Quality Assurance Agency for Higher Education, 2017, p. 1)
A breach of the contract of integrity
Expectation:
Violation:
Educator Student
StudentThird partyEducator
Corporate cheating cartels
Parent company owns and
manages both websites
Free online
“writing help”
service
Contract cheating
storefront
(e.g. essay mill)
Student A uploads paper Student B buys and downloads
paper written by Student AEaton, 2018
Prevalence of contract cheating
≃ 3.5% of students self-reported
(Curtis & Clare, 2017)
1 in 7 students (15.7%)
(Newton, 2018)
62.5% did it more than once
(Curtis & Clare, 2017)
Most common disciplines
1. Business
2. Engineering
3. Science
4. Humanities
5. Education
(Curtis & Clare, 2017; Bretag, 2017)
How many providers in Canada?
Prevalence in Canada
Canada in top 4 countries from which
students bought academic work online
Canada now tied for 2nd:
top countries where students engage in
contract cheating
2006
2018
:Lancaster & Clarke, 2006; Lancaster, 2018
A perfect storm
● commercialization of higher education
● massification without adequate supports
● internationalization
● changing social norms
● technology
● precarious job markets
(Bretag, 2019)
Conceptual lenses for academic integrity
MoralPolicy
Teaching
and
Learning
Figure 1: Conceptual Lenses for Academic Integrity, adapted from Adam (2016).
A teaching and learning lens
Academic integrity is a teaching and learning
imperative.
(Bertram Gallant, 2008)
The question isn’t “Why are students
cheating?”, but “Why aren’t our students
learning?”
(Bertram Gallant, 2008, p. 6)
Primary Research Question
How do our respective institutions address the
problem of contract cheating?
Sub-question:
How might a teaching and learning lens be
explicitly used to engage in an inquiry on
contract cheating?
Method
➔ Qualitative, action research design, exploratory focus
◆ “Exploration is a valid and important mode of
scientific inquiry . . . vital for discovery”
(Gernsbacher, 2018, p. 3).
◆ Action research as reflective inquiry for
professional development and educational practice
(McNiff, 2010, 2013, 2014)
➔ Data source: Narratives of researcher-participants
➔ Collaborative and interactive thematic analysis
(Saldaña, 2016)
Findings
Key themes:
1) Types of contract cheating
2) Students
3) Awareness
4) Evidence and policy implications
5) Educational development
Types of Contract Cheating
1) Paid source
2) Contract collusion
3) Loyalty
Clarke & Lancaster, 2006; Eaton, 2018; Turnitin, 2013
Students
➔Motivations
◆ feeling overwhelmed
◆ time pressure
◆ pressure to succeed
➔Previous learning experiences
◆ sharing through internet
◆ cultural experiences of academic integrity
Awareness
International Day of Action Against
Contract Cheating - Oct. 17, 2018
Evidence and policy implications
➔“But I can’t prove it”
➔“How do I talk to the student?”
➔“What’s our policy?”
Educational development
➔Students
➔Faculty
Impact
1) Personal impact on our individual practice
2) Mobilizing knowledge at our institutions
3) Cross-institutional collaboration
Limitations
1) Alberta perspective
2) Urban institutions
3) No student perspective
Recommendations and next steps
1) Start / extend the dialogue
2) Include in institutional policy (and include
student-friendly support documents)
3) Develop supports for faculty and staff
4) 4th International Day of Action - Oct. 16, 2019
References and resources
Adam, L. (2016). Student perspectives on plagiarism. In T. Bretag (Ed.),
Handbook of academic integrity (pp. 519-535). Singapore: Springer
Singapore.
Andresen, L. W. (2000). A useable, trans-disciplinary conception of
scholarship. Higher Education Research & Development, 19(2), 137-
153. https://doi.org/10.1080/072943600445619
Bertram Gallant, T. (2008). Academic integrity in the twenty-first
century: A teaching and learning imperative. Hoboken, NJ: Wiley.
Bretag, T. (2017). Tertiary Education Quality and Standards Agency, Good
Practice Note: Addressing contract cheating to safeguard academic
integrity. Retrieved from https://www.teqsa.gov.au/latest-
news/publications/good-practice-note-addressing-contract-cheating-
safeguard-academic
Clarke, R., & Lancaster, T. (2006). Eliminating the successor to
plagiarism: Identifying the usage of contract cheating sites. Paper
presented at the Second International Plagiarism Conference,
Gateshead, United Kingdom.
References and resources (cont.)
Curtis, G. J., & Clare, J. (2017). How prevalent is contract cheating
and to what extent are students repeat offenders? Journal of
Academic Ethics, 15(2), 115-124. https://doi.org/10.1007/s10805-
017-9278-x
Eaton, S. E. (2018). Contract cheating: A Canadian
perspective. Retrieved from
http://blogs.biomedcentral.com/bmcblog/2018/07/24/contract-
cheating-a-canadian-perspective/
Eaton, S. E., & Edino, R. I. (2018). Strengthening the research agenda
of educational integrity in Canada: A review of the research
literature and call to action. Journal of Educational Integrity,
14(1). https://doi.org/10.1007/s40979-018-0028-7
Fanghanel, J. (2013). Going public with pedagogical inquiries: SoTL as
a methodology for faculty professional development. Teaching &
Learning Inquiry: The ISSOTL Journal, 1(1), 59-70.
https://doi.org/10.20343/teachlearninqu.1.1.59
Gernsbacher, M. A. (2018). Writing empirical articles: Transparency,
reproducibility, clarity, and memorability. Advances in Methods and
Practices in Psychological Science, 1(3), 403-414.
https://doi.org/10.1177/2515245918754485
Hosney, M. I., & Fatima, S. (2014). Attitude of students towards cheating
and plagiarism: University case study. Journal of Applied Sciences, 14(8),
748-757. https://doi.org/10.3923/jas.2014.748.757
Hubball, H., & Pearson, M. L. (2013). SoTL inquiry in broader curricular and
institutional contexts: Theoretical underpinnings and emerging trends.
Teaching and Learning Inquiry, 1, 41-57.
https://doi.org/10.20343/teachlearninqu.1.1.41
International Center for Academic Integrity. (2016). Institutional toolkit to
combat contract cheating. Retrieved from
http://integrity.fiu.edu/pdfs/Contract%20Cheating.pdf
Lancaster, T. (2018). US in first place for essays orders (not surprising), with
the UK and Canada in equal second place [Tweet]. Retrieved from
https://twitter.com/DrLancaster/status/1029014675198013440
References and resources (cont.)
Lancaster, T., & Clarke, R. (2008). The phenomena of contract cheating. In
T. S. Roberts (Ed.), Student plagiarism in an online world: Problems and
solutions (pp. 144-158). Hershey, PA: Idea Group Inc.
McNiff, J. (2010). Action research for professional development: Concise
advice for new action researchers. Poole: September Books.
McNiff, J. (2013). Action research: Principles and practice. New York, NY:
Routledge.
McNiff, J. (2014). Writing and doing action research. Thousand Oaks, CA:
Sage.
McNiff, J. (2016). You and your action research project (4th. ed.). London:
Routledge.
Newton, P. M. (2018). How common is commercial contract cheating in
higher education and is it increasing? A systematic review. Frontiers in
Education, 3, 1-18. https://doi.org/10.3389/feduc.2018.00067
Newton, P. M., & Lang, C. (2016). Custom essay writers, freelancers, and
other paid third parties. In T. Bretag (Ed.), Handbook of academic
integrity (pp. 249-271). Singapore: Springer Singapore.
References and resources (cont.)
O’Brien, M. (2008). Navigating the SoTL landscape: A compass, map and some
tools for getting started. International Journal for the Scholarship of
Teaching and Learning, 2(2). Retrieved from
https://digitalcommons.georgiasouthern.edu/cgi/viewcontent.cgi?article=
1109&context=ij-sotl
Plagiarism.org. (2017). How big of a problem in contract cheating? Retrieved
April 11, 2019, from http://www.plagiarism.org/blog/2017/12/12/how-
big-of-a-problem-is-contract-cheating
Quality Assurance Agency for Higher Education (UK) (QAA). (2017).
Contracting to cheat in higher education: How to address contract
cheating, the use of third-party services and essay mills. Retrieved from
http://www.qaa.ac.uk/en/Publications/Documents/Contracting-to-cheat-
in-higher-education.pdf
Rogerson, A. M. (2017). Detecting contract cheating in essay and report
submissions: Process, patterns, clues and conversations. International
Journal for Educational Integrity, 13(1), 10.
https://doi.org/10.1007/s40979-017-0021-6
References and resources (cont.)
Saldaña, J. (2016). The coding manual for qualitative researchers (3rd.
ed.). Thousand Oaks, CA: Sage.
Simmons, M., Eaton, S. E., McDermott, M., Jacobsen, D. M., & Brown, B.
(2017). Situating action research in the Scholarship of Teaching and
Learning: Reflecting on curriculum mapping and review. Paper
presented at the International Society for the Scholarship of Teaching
and Learning (iSSOTL), Calgary, Canada.
Turnitin. (2013). Paying for plagiarism (webinar). Retrieved from
http://go.turnitin.com/webcast/paying-for-plagiarism
University of Alberta. (n.d.). Student conduct and accountability: Proving
misconduct. Retrieved April 12, 2019, from
https://www.ualberta.ca/provost/dean-of-students/student-conduct-
and-accountability/proving-misconduct
Walker, M., & Townley, C. (2012). Contract cheating: A new challenge for
academic honesty? Journal of Academic Ethics, 10(1), 27–44.
https://doi.org/10.1007/s10805-012-9150-y
References and resources (cont.)

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Contract cheating a view from three Calgary post secondary institutions

  • 1. Contract Cheating: A View From Three Calgary Post- Secondary Institutions Presented May 27, 2019 at the Learning Specialists Association of Canada (LSAC) 2019 National Conference Olds, Alberta, Canada Silvia Rossi, Mount Royal University Sarah Elaine Eaton, University of Calgary Margaret A. Toye, Bow Valley College Nancy Chibry, University of Calgary
  • 2. Session overview 1) Introductions 2) Overview of Contract Cheating 3) Our Project a) Research Question b) Methods c) Findings 4) Impact
  • 3. Project Participants ➔ 3 Calgary post-secondary institutions ◆ 2 universities - University of Calgary and Mount Royal University ◆ 1 college – Bow Valley College ➔ Perspectives from different roles ◆ Administration ◆ Academic Staff ◆ Professional Staff
  • 4. Project genesis and purpose April 2018 workshop at UCalgary “Essay Mills, Theses-On-Demand and Contract Cheating: Latest Research and Resources” (Sarah Elaine Eaton) Purpose To compare our individual experiences of contract cheating to discover common questions, struggles and approaches to dealing with this complex breach of academic integrity.
  • 5. What is contract cheating? “‘Contract cheating’ happens when a third party completes work for a student who then submits it to an education provider as their own, where such input is not permitted.” (The Quality Assurance Agency for Higher Education, 2017, p. 1)
  • 6. A breach of the contract of integrity Expectation: Violation: Educator Student StudentThird partyEducator
  • 7. Corporate cheating cartels Parent company owns and manages both websites Free online “writing help” service Contract cheating storefront (e.g. essay mill) Student A uploads paper Student B buys and downloads paper written by Student AEaton, 2018
  • 8. Prevalence of contract cheating ≃ 3.5% of students self-reported (Curtis & Clare, 2017) 1 in 7 students (15.7%) (Newton, 2018) 62.5% did it more than once (Curtis & Clare, 2017)
  • 9. Most common disciplines 1. Business 2. Engineering 3. Science 4. Humanities 5. Education (Curtis & Clare, 2017; Bretag, 2017)
  • 10. How many providers in Canada?
  • 11. Prevalence in Canada Canada in top 4 countries from which students bought academic work online Canada now tied for 2nd: top countries where students engage in contract cheating 2006 2018 :Lancaster & Clarke, 2006; Lancaster, 2018
  • 12. A perfect storm ● commercialization of higher education ● massification without adequate supports ● internationalization ● changing social norms ● technology ● precarious job markets (Bretag, 2019)
  • 13. Conceptual lenses for academic integrity MoralPolicy Teaching and Learning Figure 1: Conceptual Lenses for Academic Integrity, adapted from Adam (2016).
  • 14. A teaching and learning lens Academic integrity is a teaching and learning imperative. (Bertram Gallant, 2008) The question isn’t “Why are students cheating?”, but “Why aren’t our students learning?” (Bertram Gallant, 2008, p. 6)
  • 15. Primary Research Question How do our respective institutions address the problem of contract cheating? Sub-question: How might a teaching and learning lens be explicitly used to engage in an inquiry on contract cheating?
  • 16. Method ➔ Qualitative, action research design, exploratory focus ◆ “Exploration is a valid and important mode of scientific inquiry . . . vital for discovery” (Gernsbacher, 2018, p. 3). ◆ Action research as reflective inquiry for professional development and educational practice (McNiff, 2010, 2013, 2014) ➔ Data source: Narratives of researcher-participants ➔ Collaborative and interactive thematic analysis (Saldaña, 2016)
  • 17. Findings Key themes: 1) Types of contract cheating 2) Students 3) Awareness 4) Evidence and policy implications 5) Educational development
  • 18. Types of Contract Cheating 1) Paid source 2) Contract collusion 3) Loyalty Clarke & Lancaster, 2006; Eaton, 2018; Turnitin, 2013
  • 19. Students ➔Motivations ◆ feeling overwhelmed ◆ time pressure ◆ pressure to succeed ➔Previous learning experiences ◆ sharing through internet ◆ cultural experiences of academic integrity
  • 20. Awareness International Day of Action Against Contract Cheating - Oct. 17, 2018
  • 21. Evidence and policy implications ➔“But I can’t prove it” ➔“How do I talk to the student?” ➔“What’s our policy?”
  • 23. Impact 1) Personal impact on our individual practice 2) Mobilizing knowledge at our institutions 3) Cross-institutional collaboration
  • 24. Limitations 1) Alberta perspective 2) Urban institutions 3) No student perspective
  • 25. Recommendations and next steps 1) Start / extend the dialogue 2) Include in institutional policy (and include student-friendly support documents) 3) Develop supports for faculty and staff 4) 4th International Day of Action - Oct. 16, 2019
  • 26. References and resources Adam, L. (2016). Student perspectives on plagiarism. In T. Bretag (Ed.), Handbook of academic integrity (pp. 519-535). Singapore: Springer Singapore. Andresen, L. W. (2000). A useable, trans-disciplinary conception of scholarship. Higher Education Research & Development, 19(2), 137- 153. https://doi.org/10.1080/072943600445619 Bertram Gallant, T. (2008). Academic integrity in the twenty-first century: A teaching and learning imperative. Hoboken, NJ: Wiley. Bretag, T. (2017). Tertiary Education Quality and Standards Agency, Good Practice Note: Addressing contract cheating to safeguard academic integrity. Retrieved from https://www.teqsa.gov.au/latest- news/publications/good-practice-note-addressing-contract-cheating- safeguard-academic Clarke, R., & Lancaster, T. (2006). Eliminating the successor to plagiarism: Identifying the usage of contract cheating sites. Paper presented at the Second International Plagiarism Conference, Gateshead, United Kingdom.
  • 27. References and resources (cont.) Curtis, G. J., & Clare, J. (2017). How prevalent is contract cheating and to what extent are students repeat offenders? Journal of Academic Ethics, 15(2), 115-124. https://doi.org/10.1007/s10805- 017-9278-x Eaton, S. E. (2018). Contract cheating: A Canadian perspective. Retrieved from http://blogs.biomedcentral.com/bmcblog/2018/07/24/contract- cheating-a-canadian-perspective/ Eaton, S. E., & Edino, R. I. (2018). Strengthening the research agenda of educational integrity in Canada: A review of the research literature and call to action. Journal of Educational Integrity, 14(1). https://doi.org/10.1007/s40979-018-0028-7 Fanghanel, J. (2013). Going public with pedagogical inquiries: SoTL as a methodology for faculty professional development. Teaching & Learning Inquiry: The ISSOTL Journal, 1(1), 59-70. https://doi.org/10.20343/teachlearninqu.1.1.59
  • 28. Gernsbacher, M. A. (2018). Writing empirical articles: Transparency, reproducibility, clarity, and memorability. Advances in Methods and Practices in Psychological Science, 1(3), 403-414. https://doi.org/10.1177/2515245918754485 Hosney, M. I., & Fatima, S. (2014). Attitude of students towards cheating and plagiarism: University case study. Journal of Applied Sciences, 14(8), 748-757. https://doi.org/10.3923/jas.2014.748.757 Hubball, H., & Pearson, M. L. (2013). SoTL inquiry in broader curricular and institutional contexts: Theoretical underpinnings and emerging trends. Teaching and Learning Inquiry, 1, 41-57. https://doi.org/10.20343/teachlearninqu.1.1.41 International Center for Academic Integrity. (2016). Institutional toolkit to combat contract cheating. Retrieved from http://integrity.fiu.edu/pdfs/Contract%20Cheating.pdf Lancaster, T. (2018). US in first place for essays orders (not surprising), with the UK and Canada in equal second place [Tweet]. Retrieved from https://twitter.com/DrLancaster/status/1029014675198013440 References and resources (cont.)
  • 29. Lancaster, T., & Clarke, R. (2008). The phenomena of contract cheating. In T. S. Roberts (Ed.), Student plagiarism in an online world: Problems and solutions (pp. 144-158). Hershey, PA: Idea Group Inc. McNiff, J. (2010). Action research for professional development: Concise advice for new action researchers. Poole: September Books. McNiff, J. (2013). Action research: Principles and practice. New York, NY: Routledge. McNiff, J. (2014). Writing and doing action research. Thousand Oaks, CA: Sage. McNiff, J. (2016). You and your action research project (4th. ed.). London: Routledge. Newton, P. M. (2018). How common is commercial contract cheating in higher education and is it increasing? A systematic review. Frontiers in Education, 3, 1-18. https://doi.org/10.3389/feduc.2018.00067 Newton, P. M., & Lang, C. (2016). Custom essay writers, freelancers, and other paid third parties. In T. Bretag (Ed.), Handbook of academic integrity (pp. 249-271). Singapore: Springer Singapore. References and resources (cont.)
  • 30. O’Brien, M. (2008). Navigating the SoTL landscape: A compass, map and some tools for getting started. International Journal for the Scholarship of Teaching and Learning, 2(2). Retrieved from https://digitalcommons.georgiasouthern.edu/cgi/viewcontent.cgi?article= 1109&context=ij-sotl Plagiarism.org. (2017). How big of a problem in contract cheating? Retrieved April 11, 2019, from http://www.plagiarism.org/blog/2017/12/12/how- big-of-a-problem-is-contract-cheating Quality Assurance Agency for Higher Education (UK) (QAA). (2017). Contracting to cheat in higher education: How to address contract cheating, the use of third-party services and essay mills. Retrieved from http://www.qaa.ac.uk/en/Publications/Documents/Contracting-to-cheat- in-higher-education.pdf Rogerson, A. M. (2017). Detecting contract cheating in essay and report submissions: Process, patterns, clues and conversations. International Journal for Educational Integrity, 13(1), 10. https://doi.org/10.1007/s40979-017-0021-6 References and resources (cont.)
  • 31. Saldaña, J. (2016). The coding manual for qualitative researchers (3rd. ed.). Thousand Oaks, CA: Sage. Simmons, M., Eaton, S. E., McDermott, M., Jacobsen, D. M., & Brown, B. (2017). Situating action research in the Scholarship of Teaching and Learning: Reflecting on curriculum mapping and review. Paper presented at the International Society for the Scholarship of Teaching and Learning (iSSOTL), Calgary, Canada. Turnitin. (2013). Paying for plagiarism (webinar). Retrieved from http://go.turnitin.com/webcast/paying-for-plagiarism University of Alberta. (n.d.). Student conduct and accountability: Proving misconduct. Retrieved April 12, 2019, from https://www.ualberta.ca/provost/dean-of-students/student-conduct- and-accountability/proving-misconduct Walker, M., & Townley, C. (2012). Contract cheating: A new challenge for academic honesty? Journal of Academic Ethics, 10(1), 27–44. https://doi.org/10.1007/s10805-012-9150-y References and resources (cont.)