1. Sanjay Johri
Flat Number 4 Jubilee Apartment Sector 15 Part 2 Gurgaon Haryana Pin code 122001
E Mail ID email@example.com Contact Number 8860321813 / 9555993978 (home)
HOD (Head of Department) - SALES & OPERATIONS
Dynamic Sales & Operations Professional with comprehensive exposure of 27 Years in all aspects of Sales marketing inSupply
chain & logistic distribution, Network planning, Cost saving, Keyaccount management, Customer relationshipmanagement,
Route & vendor Planning / vendors development, Franchise setup, Administration, Market intelligence, Credit control.
Strategic innovator focusing on profitability, market penetration, Vertical specific customer acquisition& implement best
industry practice currently working as Assistance Vice President with TCI XPS Division of Transport Corporation of India Limited
at Corporate office Gurgaon.
Competency inmaking strategic alliance withVendors (fleet owner) / Airlines & Rail Agents.
Expertise in new product planning, Franchise Model development androll out, formulating sales policies, Process planning for
KAM (Key account management) & CRM (Customer relationshipmanagement), Setting internal budgetarycontrols, variance
analysis andcorrective controls.
Professional record of archiving Year on Year Revenue Targets profit & growth objective with cost control and effective credit
Special skill to handle Franchise & Sales force, analyzing Business Cost & Profitabilitydata.
Strong business acumen indesigning and implementing corporate policies and procedures to meet short & long term financial
needs and enhance operational efficiencyof organization.
Strategic Business Planning Operation Budgeting Vendor Agent tie-ups
Cost control Fund flow management KAM / CRM Reports
Liaison coordination Team management Administration
Exhibitions & seminar participation Franchise tie-up Corporate account acquisition
Government Projects acquisition Sales force training Network Planning
TCI XPS (Division of Transport corporation of India Limited) – Assistant Vice President since Jan 2005
Joined as Deputy General Manager
Conceptualized and implemented Franchise Model all India. Made 150 Franchise & 100 Collection centers for
Courier Product in 1 year.
Evaluating, Managing & negotiating with CHA / Airline / Agents for tie up International / domestic Cargo.
Implemented the new Pricing and operation policies with them effectively reducing per kg cost by 7 %.Profit
increase from lower payout to vendor in 1 year by INR 2 Crores.
Led internal process development for Key account management & credit control being implemented 1st time
in the Group companies. Business YOY Growth from KAM was 2 times the overall business & Bill submission
and Payment realization cyclewas reduced by 20 Days.
Developed the business review process with major accounts for visibility and confidence building and
business share increase. Giving the best is class services to the customers.
Involved in the Process development of E Commerce distribution model setup of both Market place &
Inventory owned model along with packaging solution support to the E Commerce companies.
Participating in vertical specific Seminars & exhibitions and networking development for business addition.
Maintaining high service levels and proactive exception reporting process for Customer retention and
business share growth. Major customer had us as the most preferred Business Partner.
New Business acquisition from Auto / Pharmaceutical / Retail & E Commerce Verticals. Signed up
Pharmaceuticals companies for Air cargo Cold chain Product sales on Air Network.
Distribution network redesigning for faster services, reducing transit time and cost for better profitability and
customer satisfaction & retention.
2. Allianz Bajaj life insurance co. Ltd (Senior Branch Manager Udaipur). 2003 – 2004
Set up the 1st Private Insurance Company Branch inUdaipur.
Training the Sales Team & Agency work force on Product knowledge, selling skills, pitching product to customer.
Achieve Monthly revenues targets and agencyappointment targets.
Presentationto Financial Experts on company Insurance products.
Achieved 120% the 1st Year Revenue Target.
Strong Agency force set up.
Establishedthe New Product acceptabilityinMarket.
Retention of 100 % Sales force.
Skypak Service Specialists Ltd as Zonal Manager Kanpur 2000 – 2003
General administrationof UP & MP Branches.
Managing the Company Payroll and Outsourced 350 Manpower.
Achieve Business Target.
Acquire new Account.
Monitor Customer service Activity.
Developed new service as per customer requirement (SBI Zonal office to serve 200 Interior locations).
Monitor the Operation and make new Operation routes for better service.
Monitor the IT Performance for the Data entry and billing.
Business growth YOY 18 %.
Profitabilityenhancement by 20 % YOY Basis.
Acquired High yieldNew Business acquisition.
South Eastern Roadways as Area Manager Kanpur 1998 – 2000
Business Enhancement from the Area Under control.
Develop the Small Parcel Business.
Control the fund requirement.
Monitor the Outstanding and recover the old Outstanding.
New Business from Defence & Ordinance factories.
High yieldbusiness from New accounts.
Price revisionwith low yield customer.
1995 – 1997
Sterling holiday resorts I Ltd as Area Manager Kanpur
Impart the Selling skills tothe sales force.
Make Presentationto HNI & Groups.
Relationshipbuilding with Customer for referral Business.
Target achievement in Business.
Team retention andtraining to sell.
Qualifiedthe Catlanta Scheme as the Top sales achiever inNorth India.
TNT Skypak International Express as Branch Manager Kanpur 1986 – 1997
Create awareness of Domestic & International courier in Market.
Generate the New Business from market and make branch profitable.
Manage the staff, customer, finance & operation so the Branch becomes stable and profitable.
Ranked best (Area) All India for 2 Years.
Maximum market share (50%) International Express Business.
Education M.A. (Previous) EnglishLiterature
3 Years Diploma inHotel Management & Catering Technology.
Date of Birth 25th Aug 1961
CTC 24 Lakhs (IndianCurrency) + 5000 Stock Options at 30 % Market Price.