1. Sanjay Johri
Flat Number 4 Jubilee Apartment Sector 15 Part 2 Gurgaon Haryana Pin code 122001
E Mail ID sanjay3306@yahoo.co.in Contact Number 8860321813 / 9555993978 (home)
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HOD (Head of Department) - SALES & OPERATIONS
Profile
 Dynamic Sales & Operations Professional with comprehensive exposure of 27 Years in all aspects of Sales marketing inSupply
chain & logistic distribution, Network planning, Cost saving, Keyaccount management, Customer relationshipmanagement,
Route & vendor Planning / vendors development, Franchise setup, Administration, Market intelligence, Credit control.
 Strategic innovator focusing on profitability, market penetration, Vertical specific customer acquisition& implement best
industry practice currently working as Assistance Vice President with TCI XPS Division of Transport Corporation of India Limited
at Corporate office Gurgaon.
 Competency inmaking strategic alliance withVendors (fleet owner) / Airlines & Rail Agents.
 Expertise in new product planning, Franchise Model development androll out, formulating sales policies, Process planning for
KAM (Key account management) & CRM (Customer relationshipmanagement), Setting internal budgetarycontrols, variance
analysis andcorrective controls.
 Professional record of archiving Year on Year Revenue Targets profit & growth objective with cost control and effective credit
controls.
 Special skill to handle Franchise & Sales force, analyzing Business Cost & Profitabilitydata.
 Strong business acumen indesigning and implementing corporate policies and procedures to meet short & long term financial
needs and enhance operational efficiencyof organization.
Core Competencies
Strategic Business Planning Operation Budgeting Vendor Agent tie-ups
Cost control Fund flow management KAM / CRM Reports
Liaison coordination Team management Administration
Exhibitions & seminar participation Franchise tie-up Corporate account acquisition
Government Projects acquisition Sales force training Network Planning
Professional Experience
TCI XPS (Division of Transport corporation of India Limited) – Assistant Vice President since Jan 2005
Joined as Deputy General Manager
 Conceptualized and implemented Franchise Model all India. Made 150 Franchise & 100 Collection centers for
Courier Product in 1 year.
 Evaluating, Managing & negotiating with CHA / Airline / Agents for tie up International / domestic Cargo.
Implemented the new Pricing and operation policies with them effectively reducing per kg cost by 7 %.Profit
increase from lower payout to vendor in 1 year by INR 2 Crores.
 Led internal process development for Key account management & credit control being implemented 1st time
in the Group companies. Business YOY Growth from KAM was 2 times the overall business & Bill submission
and Payment realization cyclewas reduced by 20 Days.
 Developed the business review process with major accounts for visibility and confidence building and
business share increase. Giving the best is class services to the customers.
 Involved in the Process development of E Commerce distribution model setup of both Market place &
Inventory owned model along with packaging solution support to the E Commerce companies.
 Participating in vertical specific Seminars & exhibitions and networking development for business addition.
 Maintaining high service levels and proactive exception reporting process for Customer retention and
business share growth. Major customer had us as the most preferred Business Partner.
 New Business acquisition from Auto / Pharmaceutical / Retail & E Commerce Verticals. Signed up
Pharmaceuticals companies for Air cargo Cold chain Product sales on Air Network.
 Distribution network redesigning for faster services, reducing transit time and cost for better profitability and
customer satisfaction & retention.

2. Allianz Bajaj life insurance co. Ltd (Senior Branch Manager Udaipur). 2003 – 2004
 Set up the 1st Private Insurance Company Branch inUdaipur.
 Training the Sales Team & Agency work force on Product knowledge, selling skills, pitching product to customer.
 Achieve Monthly revenues targets and agencyappointment targets.
 Presentationto Financial Experts on company Insurance products.
 Participating inleadgenerationactivities.
 Achieved 120% the 1st Year Revenue Target.
 Strong Agency force set up.
 Establishedthe New Product acceptabilityinMarket.
 Retention of 100 % Sales force.
Skypak Service Specialists Ltd as Zonal Manager Kanpur 2000 – 2003
 General administrationof UP & MP Branches.
 Managing the Company Payroll and Outsourced 350 Manpower.
 Achieve Business Target.
 Acquire new Account.
 Monitor Outstanding.
 Monitor Customer service Activity.
 Developed new service as per customer requirement (SBI Zonal office to serve 200 Interior locations).
 Monitor the Operation and make new Operation routes for better service.
 Monitor the IT Performance for the Data entry and billing.
 Business growth YOY 18 %.
 Profitabilityenhancement by 20 % YOY Basis.
 Acquired High yieldNew Business acquisition.
South Eastern Roadways as Area Manager Kanpur 1998 – 2000
 Business Enhancement from the Area Under control.
 Develop the Small Parcel Business.
 Control the fund requirement.
 Monitor the Outstanding and recover the old Outstanding.
 New Business from Defence & Ordinance factories.
 OldOutstanding recovery.
 High yieldbusiness from New accounts.
 Price revisionwith low yield customer.
1995 – 1997
Sterling holiday resorts I Ltd as Area Manager Kanpur
 Impart the Selling skills tothe sales force.
 Make Presentationto HNI & Groups.
 Leads generation.
 Relationshipbuilding with Customer for referral Business.
 Target achievement in Business.
 Team retention andtraining to sell.
 Qualifiedthe Catlanta Scheme as the Top sales achiever inNorth India.
TNT Skypak International Express as Branch Manager Kanpur 1986 – 1997
 Create awareness of Domestic & International courier in Market.
 Generate the New Business from market and make branch profitable.
 Manage the staff, customer, finance & operation so the Branch becomes stable and profitable.
 Ranked best (Area) All India for 2 Years.
 Maximum market share (50%) International Express Business.
Education M.A. (Previous) EnglishLiterature
3 Years Diploma inHotel Management & Catering Technology.
Date of Birth 25th Aug 1961
CTC 24 Lakhs (IndianCurrency) + 5000 Stock Options at 30 % Market Price.