1. PROJECT USABILITY : SCHMOOSABILITY …what does it matter?

2. PROJECT ZEN

3. PROJECT ZEN Development processes to improve organizational performance

5. PROJECT DESIGN ‘ The project manager must ensure that there is transparency of roles across the project team...’

6. PROJECT DESIGN ‘ Project team usability & user experience directed to combining effectively towards the creation & deployment of a user friendly product...’

7. PROJECT DESIGN : COMMUNICATIONS

9. USER CENTRED DESIGN ‘ UCD is about designing the total user experience .. .’

10. USABILITY ‘ The ease with which a user can successfully interact with and use an application, web site or process to achieve their goals...’ and project team each other

11. USABILITY

12. USABILITY : COMMUNICATIONS

13. USABILITY : COMMUNICATIONS ‘ A successful project team user experience will only occur if the communications strategy is implemented effectively...’

14. WHEN THINGS GO WRONG

15. WHEN THINGS GO WRONG : TESTING

17. WHEN THINGS GO WRONG : UI

19. THANKS