SlideShare uma empresa Scribd logo
1 de 30
Change Management:
Leading Corporate Transformation
2
Contents
• Principles of Change
• Five Activities Contributing to Effective Change
Management
• Motivating Change
• Creating Vision of Change
• Developing Political Support
• Managing the Transition
• Sustaining Momentum
3
“When the rate of change outside
exceeds the rate of change inside,
the end is in sight”
Rate of Change
Jack Welch
4
Activity – Change Your Seat
5
1. Change is a process that can be enabled, not
managed
2. The belief that you can change is the key to change
3. It is not the duration of the treatment that allows
people to change but rather its ability to inspire
continued efforts in that direction
4. Repeated efforts are critical to changing
Principles of Change
6
5. Behavioral change is a function of perceived need
and occurs at the emotional, not the intellectual level
6. Resistance to change is predictable reaction to an
emotional process and depends on a person’s
perception of a change situation
7. People do not usually succeed all at once. But they
can show significant improvements; and all
improvement should be accepted and rewarded
Principles of Change
7
Activity – Goodies Auction
8
Five Activities Contributing to
Effective Change Management
9
Five Activities Contributing to Effective
Change Management
1. Motivating Change
2. Creating Vision of
Change
3. Developing Political
Support
4. Managing the
Transition of Change
5. Sustaining Momentum
Effective
Change
Management
10
1. Motivating Change
Motivating change
and creating
readiness for
change
Sensitize
organizations to
pressure for
change
Reveal
discrepancies
between current
and desired states
Convey credible
positive
expectations for
the change
11
Force Field Analysis Model
Current
Situation
Restraining Forces for Change
Driving Forces for Change
12
Force Field Analysis Model
Strengthening
or adding
driving forces
Removing or
reducing
restraining
forces
Changing the
direction of
some of the
forces
Change
13
Activity – May the Forces be With You!
14
Group Exercise
• Take this opportunity to think of a situation in your organization
where Force Field Model could be demonstrated. Begin by
identifying a change being instituted in your organization
• List the driving forces
• List the restraining forces
15
Activity – Perceptual Barriers To Change
16
Resistance to Change
20% 40% 60% 80% 100%
Source: Information Week, June 20, 1994
Limitations of Existing Systems
Lack of Executive Commitment
Lack of Executive Champion
Unrealistic Expectations
Lack of Cross-Functional Team
Inadequate Team and User Skills
Technology Users Not Involved
Project Charter Too Narrow
Barriers to Change
17
Individual Resistance
Individual
Resistance
Habit
Selective
Information
Processing
Economic
Factors
Job Security
Fear of the
Unknown
18
Organizational Resistance
Organizational
Resistance
Threat to Established
Power Relationship
Group Inertia
Threat to Established
Resource Allocations
Structural Inertia
Limited Focus of Change
19
Activity – Wedding Guests
20
Denial
Resistance Exploration
Past Future
Four Phases of Transition
Commitment
21
• “How good things were in
the past”
• “It can’t happen here”
• Numbness
• Everything-as-usual
attitude
• Refusing to hear new
information
• Anger
• Loss and hurt
• Stubbornness
• Blaming others
• Complaining
• Getting sick
• Doubting your ability
Some of the Signs in Each Phase
Denial Resistance
22
Exploration Commitment
• “What’s going to happen to
me?”
• Seeing possibilities
• Chaos
• Indecisiveness
• Unfocused work
• Energy
• Clarifying goals
• Seeing resources
• Exploring alternatives
• “Where I am headed”
• Focus
• Teamwork
• Vision
• Cooperation
• Balance
Some of the Signs in Each Phase
23
Overcoming Resistance to Change
Education and
Communication
Participation and
Involvement
Facilitation and
Support
Negotiation
Manipulation
and Cooptation
Coercion
Overcoming
Resistance
to Change
24
2. Creating Vision of Change
Constructing
the Envisioned
Future
Bold and
Valued
Outcomes
Desired
Future
State
25
3. Developing Political Support
Assessing Change
Agent Power
Identifying Key
Stakeholders
Influencing
Stakeholders
Developing
Political
Support
26
Roles in Organizational Change
Change
Sponsor
Change
Agents
Change
Target
These are individuals or groups with
the power to determine that a change
will occur
These are individuals or groups
responsible for seeing that a previously
determined change occurs
These are individuals or groups who are
asked to change something (knowledge,
skills, or behavior) as a result of the
change
27
4. Managing the Transition
Current
State
Desired Future
State
Transition
State
• Activity Planning
• Change Management Team
28
Critical Skills of Change Agents
Understands
change
dynamics
Appreciates
diversity
Anticipates
and manages
resistance
Understands
power and
influence
Has high
credibility
Manages
multiple tasks
29
5. Sustaining Momentum
Sustaining
Momentum
Providing Resource for
Change
Building a Support System
for Change Agents
Developing New
Competencies and Skills
Reinforcing New Behaviors
Staying the Course
30
Activity – Change is the Name of the Game

Mais conteúdo relacionado

Mais procurados

Organizational Change Management for IT Projects
Organizational Change Management for IT ProjectsOrganizational Change Management for IT Projects
Organizational Change Management for IT ProjectsDavid Solis
 
Corporate Transformation And Change Management By Ravinder Tulsiani
Corporate Transformation And Change Management By Ravinder TulsianiCorporate Transformation And Change Management By Ravinder Tulsiani
Corporate Transformation And Change Management By Ravinder TulsianiRavinder Tulsiani
 
Leading through Change
Leading through ChangeLeading through Change
Leading through ChangeJim Lefever
 
Change Management PPT Slides
Change Management PPT SlidesChange Management PPT Slides
Change Management PPT SlidesYodhia Antariksa
 
Change Management Pc Overview
Change Management  Pc OverviewChange Management  Pc Overview
Change Management Pc Overviewprimary
 
Organizational Change Management
Organizational Change ManagementOrganizational Change Management
Organizational Change Managementsharean
 
Coping With Changes
Coping With ChangesCoping With Changes
Coping With Changesanushacapri
 
Why is Change Management important?
Why is Change Management important?Why is Change Management important?
Why is Change Management important?Maven
 
Change Management Fundamentals PowerPoint Presentation Slides
Change Management Fundamentals PowerPoint Presentation SlidesChange Management Fundamentals PowerPoint Presentation Slides
Change Management Fundamentals PowerPoint Presentation SlidesSlideTeam
 
The Process of Change / Transformation
The Process of Change / TransformationThe Process of Change / Transformation
The Process of Change / TransformationSubbuiyer
 
Change Management PowerPoint Presentation Slides
Change Management PowerPoint Presentation SlidesChange Management PowerPoint Presentation Slides
Change Management PowerPoint Presentation SlidesSlideTeam
 
Presentation on Change Management
Presentation on Change ManagementPresentation on Change Management
Presentation on Change ManagementHina juyal
 
Change transition management.....
Change transition management.....Change transition management.....
Change transition management.....Moch Kurniawan
 
Organisation Change, Management Development & Communications Consulting and T...
Organisation Change, Management Development & Communications Consulting and T...Organisation Change, Management Development & Communications Consulting and T...
Organisation Change, Management Development & Communications Consulting and T...journal72
 

Mais procurados (20)

Organizational Change Management for IT Projects
Organizational Change Management for IT ProjectsOrganizational Change Management for IT Projects
Organizational Change Management for IT Projects
 
Corporate Transformation And Change Management By Ravinder Tulsiani
Corporate Transformation And Change Management By Ravinder TulsianiCorporate Transformation And Change Management By Ravinder Tulsiani
Corporate Transformation And Change Management By Ravinder Tulsiani
 
Change Management
Change ManagementChange Management
Change Management
 
Leading through Change
Leading through ChangeLeading through Change
Leading through Change
 
Change Management PPT Slides
Change Management PPT SlidesChange Management PPT Slides
Change Management PPT Slides
 
Change Management
Change ManagementChange Management
Change Management
 
Change Management
Change ManagementChange Management
Change Management
 
Change Management Pc Overview
Change Management  Pc OverviewChange Management  Pc Overview
Change Management Pc Overview
 
Change Management
Change Management  Change Management
Change Management
 
Organizational Change Management
Organizational Change ManagementOrganizational Change Management
Organizational Change Management
 
Coping With Changes
Coping With ChangesCoping With Changes
Coping With Changes
 
Why is Change Management important?
Why is Change Management important?Why is Change Management important?
Why is Change Management important?
 
Change Management Fundamentals PowerPoint Presentation Slides
Change Management Fundamentals PowerPoint Presentation SlidesChange Management Fundamentals PowerPoint Presentation Slides
Change Management Fundamentals PowerPoint Presentation Slides
 
The Process of Change / Transformation
The Process of Change / TransformationThe Process of Change / Transformation
The Process of Change / Transformation
 
Change management
Change managementChange management
Change management
 
Change Management PowerPoint Presentation Slides
Change Management PowerPoint Presentation SlidesChange Management PowerPoint Presentation Slides
Change Management PowerPoint Presentation Slides
 
Presentation on Change Management
Presentation on Change ManagementPresentation on Change Management
Presentation on Change Management
 
Change transition management.....
Change transition management.....Change transition management.....
Change transition management.....
 
Change management ppt 3 mba
Change management ppt 3 mbaChange management ppt 3 mba
Change management ppt 3 mba
 
Organisation Change, Management Development & Communications Consulting and T...
Organisation Change, Management Development & Communications Consulting and T...Organisation Change, Management Development & Communications Consulting and T...
Organisation Change, Management Development & Communications Consulting and T...
 

Destaque

Change management strategy ppt
Change management strategy pptChange management strategy ppt
Change management strategy pptsonips
 
Change Management Models- a comparison
Change Management Models- a comparisonChange Management Models- a comparison
Change Management Models- a comparisonPeopleWiz Consulting
 
Change Management
Change ManagementChange Management
Change ManagementEstragon
 
Change Management - Leading Organizational Change
Change Management - Leading Organizational ChangeChange Management - Leading Organizational Change
Change Management - Leading Organizational Changejohnnyg14
 
Organization change mgmt models
Organization change mgmt modelsOrganization change mgmt models
Organization change mgmt modelsMaysoun Mohamed
 
Stay In The Game Ignite Presentation
Stay In The Game Ignite PresentationStay In The Game Ignite Presentation
Stay In The Game Ignite PresentationIan Rhett
 
Contemplation The Long Run
Contemplation The Long RunContemplation The Long Run
Contemplation The Long Rungodwalker
 
Change management – Principles Process & Tools
Change management – Principles Process & Tools Change management – Principles Process & Tools
Change management – Principles Process & Tools Charles Cotter, PhD
 
Avoid burnout at work
Avoid burnout at workAvoid burnout at work
Avoid burnout at workGraham Revel
 
How To Avoid Entrepreneur Burnout
How To Avoid Entrepreneur Burnout How To Avoid Entrepreneur Burnout
How To Avoid Entrepreneur Burnout Nick-Anthony Zamucen
 
From Burnout to Engagement: Strategies to Promote Physician Wellness and Work...
From Burnout to Engagement: Strategies to Promote Physician Wellness and Work...From Burnout to Engagement: Strategies to Promote Physician Wellness and Work...
From Burnout to Engagement: Strategies to Promote Physician Wellness and Work...Modern Healthcare
 
Christi Olson - EmMeCon Seattle 2013
Christi Olson - EmMeCon Seattle 2013Christi Olson - EmMeCon Seattle 2013
Christi Olson - EmMeCon Seattle 2013Wappow
 
Strategic change management – processes and methods
Strategic change management – processes and methodsStrategic change management – processes and methods
Strategic change management – processes and methodsCharles Cotter, PhD
 
Prosci Methodology Overview: An Integrated Approach to Deliver Results
Prosci Methodology Overview: An Integrated Approach to Deliver ResultsProsci Methodology Overview: An Integrated Approach to Deliver Results
Prosci Methodology Overview: An Integrated Approach to Deliver ResultsProsci ANZ
 
Five Tenets of Change Management
Five Tenets of Change ManagementFive Tenets of Change Management
Five Tenets of Change ManagementProsci ANZ
 

Destaque (20)

Change management strategy ppt
Change management strategy pptChange management strategy ppt
Change management strategy ppt
 
Change Management Models- a comparison
Change Management Models- a comparisonChange Management Models- a comparison
Change Management Models- a comparison
 
Change Management
Change ManagementChange Management
Change Management
 
Change Management - Leading Organizational Change
Change Management - Leading Organizational ChangeChange Management - Leading Organizational Change
Change Management - Leading Organizational Change
 
Change Management In Organisations
Change Management In  OrganisationsChange Management In  Organisations
Change Management In Organisations
 
Organization change mgmt models
Organization change mgmt modelsOrganization change mgmt models
Organization change mgmt models
 
NPV v/s IRR
NPV v/s IRRNPV v/s IRR
NPV v/s IRR
 
Stay In The Game Ignite Presentation
Stay In The Game Ignite PresentationStay In The Game Ignite Presentation
Stay In The Game Ignite Presentation
 
Contemplation The Long Run
Contemplation The Long RunContemplation The Long Run
Contemplation The Long Run
 
Change management – Principles Process & Tools
Change management – Principles Process & Tools Change management – Principles Process & Tools
Change management – Principles Process & Tools
 
Avoid burnout at work
Avoid burnout at workAvoid burnout at work
Avoid burnout at work
 
Managing change, change process, change types and challenges in change manage...
Managing change, change process, change types and challenges in change manage...Managing change, change process, change types and challenges in change manage...
Managing change, change process, change types and challenges in change manage...
 
How To Avoid Entrepreneur Burnout
How To Avoid Entrepreneur Burnout How To Avoid Entrepreneur Burnout
How To Avoid Entrepreneur Burnout
 
Kerwin Christopher Portfolio
Kerwin Christopher PortfolioKerwin Christopher Portfolio
Kerwin Christopher Portfolio
 
From Burnout to Engagement: Strategies to Promote Physician Wellness and Work...
From Burnout to Engagement: Strategies to Promote Physician Wellness and Work...From Burnout to Engagement: Strategies to Promote Physician Wellness and Work...
From Burnout to Engagement: Strategies to Promote Physician Wellness and Work...
 
Christi Olson - EmMeCon Seattle 2013
Christi Olson - EmMeCon Seattle 2013Christi Olson - EmMeCon Seattle 2013
Christi Olson - EmMeCon Seattle 2013
 
Strategic change management – processes and methods
Strategic change management – processes and methodsStrategic change management – processes and methods
Strategic change management – processes and methods
 
Change Management Framework
Change Management FrameworkChange Management Framework
Change Management Framework
 
Prosci Methodology Overview: An Integrated Approach to Deliver Results
Prosci Methodology Overview: An Integrated Approach to Deliver ResultsProsci Methodology Overview: An Integrated Approach to Deliver Results
Prosci Methodology Overview: An Integrated Approach to Deliver Results
 
Five Tenets of Change Management
Five Tenets of Change ManagementFive Tenets of Change Management
Five Tenets of Change Management
 

Semelhante a Change management

Leading Change without Authority
Leading Change without AuthorityLeading Change without Authority
Leading Change without AuthorityCaltech
 
Change Management for The Change
 Change Management for The Change  Change Management for The Change
Change Management for The Change Mamdouh Sakr
 
Ron Sims- Organizational Change
Ron Sims- Organizational ChangeRon Sims- Organizational Change
Ron Sims- Organizational ChangeErika Marr
 
slidesforchangemanagement-141125085630-conversion-gate01
slidesforchangemanagement-141125085630-conversion-gate01slidesforchangemanagement-141125085630-conversion-gate01
slidesforchangemanagement-141125085630-conversion-gate01saroja sahadevan
 
Making behavioural change stick - LogiKal event
Making behavioural change stick - LogiKal eventMaking behavioural change stick - LogiKal event
Making behavioural change stick - LogiKal eventLogiKal Projects
 
Leading change in challenging times
Leading change in challenging timesLeading change in challenging times
Leading change in challenging timesMichael Barker
 
Change Management 3. Le 5 attività per rendere efficienti i cambiamenti
Change Management  3. Le 5 attività per rendere efficienti i cambiamentiChange Management  3. Le 5 attività per rendere efficienti i cambiamenti
Change Management 3. Le 5 attività per rendere efficienti i cambiamentiManager.it
 
NJAIS Managing Up and Organizational Savvy
NJAIS Managing Up and Organizational SavvyNJAIS Managing Up and Organizational Savvy
NJAIS Managing Up and Organizational SavvyAri Betof
 
Change Leadership and Innovation
Change Leadership and InnovationChange Leadership and Innovation
Change Leadership and InnovationAdrian Mifsud
 
Ob. managing change 09.10.2011
Ob. managing change  09.10.2011Ob. managing change  09.10.2011
Ob. managing change 09.10.2011Mahfuza Mili
 
Prosci Webinar Hard to Love Change 091215
Prosci Webinar Hard to Love Change 091215Prosci Webinar Hard to Love Change 091215
Prosci Webinar Hard to Love Change 091215Catherine Smithson
 
Leading Change in Challenging Times for Kirklees Council
Leading Change in Challenging Times for Kirklees CouncilLeading Change in Challenging Times for Kirklees Council
Leading Change in Challenging Times for Kirklees CouncilMichael Barker
 
14 11-14 changemanagmentconcise
14 11-14 changemanagmentconcise14 11-14 changemanagmentconcise
14 11-14 changemanagmentconciseStephen Abram
 
California presentation march 2015 final 2 - jackie lytnon
California presentation   march  2015 final 2 - jackie lytnonCalifornia presentation   march  2015 final 2 - jackie lytnon
California presentation march 2015 final 2 - jackie lytnonNHS Improving Quality
 
Disruption an agent of constructive change
Disruption an agent of constructive changeDisruption an agent of constructive change
Disruption an agent of constructive changeNHS Improving Quality
 
Leadership oscpa cle-accounting_show2011
Leadership oscpa cle-accounting_show2011Leadership oscpa cle-accounting_show2011
Leadership oscpa cle-accounting_show2011Clarke Price
 
Change Management Models, Stakeholder Analysis & Capacity Building in Corpora...
Change Management Models, Stakeholder Analysis & Capacity Building in Corpora...Change Management Models, Stakeholder Analysis & Capacity Building in Corpora...
Change Management Models, Stakeholder Analysis & Capacity Building in Corpora...Elijah Ezendu
 

Semelhante a Change management (20)

Leading Change without Authority
Leading Change without AuthorityLeading Change without Authority
Leading Change without Authority
 
Change info updated
Change info updatedChange info updated
Change info updated
 
Change process
Change processChange process
Change process
 
Change Management for The Change
 Change Management for The Change  Change Management for The Change
Change Management for The Change
 
Ron Sims- Organizational Change
Ron Sims- Organizational ChangeRon Sims- Organizational Change
Ron Sims- Organizational Change
 
slidesforchangemanagement-141125085630-conversion-gate01
slidesforchangemanagement-141125085630-conversion-gate01slidesforchangemanagement-141125085630-conversion-gate01
slidesforchangemanagement-141125085630-conversion-gate01
 
Making behavioural change stick - LogiKal event
Making behavioural change stick - LogiKal eventMaking behavioural change stick - LogiKal event
Making behavioural change stick - LogiKal event
 
Leading change in challenging times
Leading change in challenging timesLeading change in challenging times
Leading change in challenging times
 
Change Management 3. Le 5 attività per rendere efficienti i cambiamenti
Change Management  3. Le 5 attività per rendere efficienti i cambiamentiChange Management  3. Le 5 attività per rendere efficienti i cambiamenti
Change Management 3. Le 5 attività per rendere efficienti i cambiamenti
 
NJAIS Managing Up and Organizational Savvy
NJAIS Managing Up and Organizational SavvyNJAIS Managing Up and Organizational Savvy
NJAIS Managing Up and Organizational Savvy
 
Change Leadership and Innovation
Change Leadership and InnovationChange Leadership and Innovation
Change Leadership and Innovation
 
Ob. managing change 09.10.2011
Ob. managing change  09.10.2011Ob. managing change  09.10.2011
Ob. managing change 09.10.2011
 
Prosci Webinar Hard to Love Change 091215
Prosci Webinar Hard to Love Change 091215Prosci Webinar Hard to Love Change 091215
Prosci Webinar Hard to Love Change 091215
 
Leading Change in Challenging Times for Kirklees Council
Leading Change in Challenging Times for Kirklees CouncilLeading Change in Challenging Times for Kirklees Council
Leading Change in Challenging Times for Kirklees Council
 
14 11-14 changemanagmentconcise
14 11-14 changemanagmentconcise14 11-14 changemanagmentconcise
14 11-14 changemanagmentconcise
 
California presentation march 2015 final 2 - jackie lytnon
California presentation   march  2015 final 2 - jackie lytnonCalifornia presentation   march  2015 final 2 - jackie lytnon
California presentation march 2015 final 2 - jackie lytnon
 
TOTAL CHANGE MANAGEMENT
TOTAL CHANGE MANAGEMENTTOTAL CHANGE MANAGEMENT
TOTAL CHANGE MANAGEMENT
 
Disruption an agent of constructive change
Disruption an agent of constructive changeDisruption an agent of constructive change
Disruption an agent of constructive change
 
Leadership oscpa cle-accounting_show2011
Leadership oscpa cle-accounting_show2011Leadership oscpa cle-accounting_show2011
Leadership oscpa cle-accounting_show2011
 
Change Management Models, Stakeholder Analysis & Capacity Building in Corpora...
Change Management Models, Stakeholder Analysis & Capacity Building in Corpora...Change Management Models, Stakeholder Analysis & Capacity Building in Corpora...
Change Management Models, Stakeholder Analysis & Capacity Building in Corpora...
 

Mais de Sanchita Singh

Mais de Sanchita Singh (9)

High performing mindset
High performing mindsetHigh performing mindset
High performing mindset
 
Good to great
Good to greatGood to great
Good to great
 
Email etiquette 1.2
Email etiquette 1.2Email etiquette 1.2
Email etiquette 1.2
 
Emotional intelligence
Emotional intelligenceEmotional intelligence
Emotional intelligence
 
Conference call etiquette
Conference call etiquetteConference call etiquette
Conference call etiquette
 
Conflict management
Conflict managementConflict management
Conflict management
 
Delegation Skills
Delegation SkillsDelegation Skills
Delegation Skills
 
Constructive coaching & feedback 1.1
Constructive coaching & feedback 1.1Constructive coaching & feedback 1.1
Constructive coaching & feedback 1.1
 
Telephone Etiquette
Telephone EtiquetteTelephone Etiquette
Telephone Etiquette
 

Último

Special Purpose Vehicle (Purpose, Formation & examples)
Special Purpose Vehicle (Purpose, Formation & examples)Special Purpose Vehicle (Purpose, Formation & examples)
Special Purpose Vehicle (Purpose, Formation & examples)linciy03
 
How to refresh to be fit for the future world
How to refresh to be fit for the future worldHow to refresh to be fit for the future world
How to refresh to be fit for the future worldChris Skinner
 
Raising Seed Capital by Steve Schlafman at RRE Ventures
Raising Seed Capital by Steve Schlafman at RRE VenturesRaising Seed Capital by Steve Schlafman at RRE Ventures
Raising Seed Capital by Steve Schlafman at RRE VenturesAlejandro Cremades
 
Future of Trade 2024 - Decoupled and Reconfigured - Snapshot Report
Future of Trade 2024 - Decoupled and Reconfigured - Snapshot ReportFuture of Trade 2024 - Decoupled and Reconfigured - Snapshot Report
Future of Trade 2024 - Decoupled and Reconfigured - Snapshot ReportDubai Multi Commodity Centre
 
wagamamaLab presentation @MIT 20240509 IRODORI
wagamamaLab presentation @MIT 20240509 IRODORIwagamamaLab presentation @MIT 20240509 IRODORI
wagamamaLab presentation @MIT 20240509 IRODORIIRODORI inc.
 
Expert Cross-Border Financial Planning Advisors
Expert Cross-Border Financial Planning AdvisorsExpert Cross-Border Financial Planning Advisors
Expert Cross-Border Financial Planning Advisorscardinalpointwealth11
 
بروفايل شركة ميار الخليج للاستشارات الهندسية.pdf
بروفايل شركة ميار الخليج للاستشارات الهندسية.pdfبروفايل شركة ميار الخليج للاستشارات الهندسية.pdf
بروفايل شركة ميار الخليج للاستشارات الهندسية.pdfomnme1
 
Elevate Your Online Presence with SEO Services
Elevate Your Online Presence with SEO ServicesElevate Your Online Presence with SEO Services
Elevate Your Online Presence with SEO ServicesHaseebBashir5
 
Your Work Matters to God RestorationChurch.pptx
Your Work Matters to God RestorationChurch.pptxYour Work Matters to God RestorationChurch.pptx
Your Work Matters to God RestorationChurch.pptxOs Hillman
 
Sedex Members Ethical Trade Audit (SMETA) Measurement Criteria
Sedex Members Ethical Trade Audit (SMETA) Measurement CriteriaSedex Members Ethical Trade Audit (SMETA) Measurement Criteria
Sedex Members Ethical Trade Audit (SMETA) Measurement Criteriamilos639
 
Aptar Closures segment - Corporate Overview-India.pdf
Aptar Closures segment - Corporate Overview-India.pdfAptar Closures segment - Corporate Overview-India.pdf
Aptar Closures segment - Corporate Overview-India.pdfprchbhandari
 
LinkedIn Masterclass Techweek 2024 v4.1.pptx
LinkedIn Masterclass Techweek 2024 v4.1.pptxLinkedIn Masterclass Techweek 2024 v4.1.pptx
LinkedIn Masterclass Techweek 2024 v4.1.pptxSymbio Agency Ltd
 
Blinkit: Revolutionizing the On-Demand Grocery Delivery Service.pptx
Blinkit: Revolutionizing the On-Demand Grocery Delivery Service.pptxBlinkit: Revolutionizing the On-Demand Grocery Delivery Service.pptx
Blinkit: Revolutionizing the On-Demand Grocery Delivery Service.pptxSaksham Gupta
 
Creative Ideas for Interactive Team Presentations
Creative Ideas for Interactive Team PresentationsCreative Ideas for Interactive Team Presentations
Creative Ideas for Interactive Team PresentationsSlidesAI
 
Copyright: What Creators and Users of Art Need to Know
Copyright: What Creators and Users of Art Need to KnowCopyright: What Creators and Users of Art Need to Know
Copyright: What Creators and Users of Art Need to KnowMiriam Robeson
 
How to Maintain Healthy Life style.pptx
How to Maintain  Healthy Life style.pptxHow to Maintain  Healthy Life style.pptx
How to Maintain Healthy Life style.pptxrdishurana
 
tekAura | Desktop Procedure Template (2016)
tekAura | Desktop Procedure Template (2016)tekAura | Desktop Procedure Template (2016)
tekAura | Desktop Procedure Template (2016)Norah Medlin
 
zidauu _business communication.pptx /pdf
zidauu _business  communication.pptx /pdfzidauu _business  communication.pptx /pdf
zidauu _business communication.pptx /pdfzukhrafshabbir
 
RATINGS OF EACH VIDEO FOR UNI PROJECT IWDSFODF
RATINGS OF EACH VIDEO FOR UNI PROJECT IWDSFODFRATINGS OF EACH VIDEO FOR UNI PROJECT IWDSFODF
RATINGS OF EACH VIDEO FOR UNI PROJECT IWDSFODFCaitlinCummins3
 

Último (20)

Special Purpose Vehicle (Purpose, Formation & examples)
Special Purpose Vehicle (Purpose, Formation & examples)Special Purpose Vehicle (Purpose, Formation & examples)
Special Purpose Vehicle (Purpose, Formation & examples)
 
How to refresh to be fit for the future world
How to refresh to be fit for the future worldHow to refresh to be fit for the future world
How to refresh to be fit for the future world
 
Raising Seed Capital by Steve Schlafman at RRE Ventures
Raising Seed Capital by Steve Schlafman at RRE VenturesRaising Seed Capital by Steve Schlafman at RRE Ventures
Raising Seed Capital by Steve Schlafman at RRE Ventures
 
Future of Trade 2024 - Decoupled and Reconfigured - Snapshot Report
Future of Trade 2024 - Decoupled and Reconfigured - Snapshot ReportFuture of Trade 2024 - Decoupled and Reconfigured - Snapshot Report
Future of Trade 2024 - Decoupled and Reconfigured - Snapshot Report
 
wagamamaLab presentation @MIT 20240509 IRODORI
wagamamaLab presentation @MIT 20240509 IRODORIwagamamaLab presentation @MIT 20240509 IRODORI
wagamamaLab presentation @MIT 20240509 IRODORI
 
Expert Cross-Border Financial Planning Advisors
Expert Cross-Border Financial Planning AdvisorsExpert Cross-Border Financial Planning Advisors
Expert Cross-Border Financial Planning Advisors
 
بروفايل شركة ميار الخليج للاستشارات الهندسية.pdf
بروفايل شركة ميار الخليج للاستشارات الهندسية.pdfبروفايل شركة ميار الخليج للاستشارات الهندسية.pdf
بروفايل شركة ميار الخليج للاستشارات الهندسية.pdf
 
Elevate Your Online Presence with SEO Services
Elevate Your Online Presence with SEO ServicesElevate Your Online Presence with SEO Services
Elevate Your Online Presence with SEO Services
 
Your Work Matters to God RestorationChurch.pptx
Your Work Matters to God RestorationChurch.pptxYour Work Matters to God RestorationChurch.pptx
Your Work Matters to God RestorationChurch.pptx
 
Sedex Members Ethical Trade Audit (SMETA) Measurement Criteria
Sedex Members Ethical Trade Audit (SMETA) Measurement CriteriaSedex Members Ethical Trade Audit (SMETA) Measurement Criteria
Sedex Members Ethical Trade Audit (SMETA) Measurement Criteria
 
Aptar Closures segment - Corporate Overview-India.pdf
Aptar Closures segment - Corporate Overview-India.pdfAptar Closures segment - Corporate Overview-India.pdf
Aptar Closures segment - Corporate Overview-India.pdf
 
LinkedIn Masterclass Techweek 2024 v4.1.pptx
LinkedIn Masterclass Techweek 2024 v4.1.pptxLinkedIn Masterclass Techweek 2024 v4.1.pptx
LinkedIn Masterclass Techweek 2024 v4.1.pptx
 
Blinkit: Revolutionizing the On-Demand Grocery Delivery Service.pptx
Blinkit: Revolutionizing the On-Demand Grocery Delivery Service.pptxBlinkit: Revolutionizing the On-Demand Grocery Delivery Service.pptx
Blinkit: Revolutionizing the On-Demand Grocery Delivery Service.pptx
 
Creative Ideas for Interactive Team Presentations
Creative Ideas for Interactive Team PresentationsCreative Ideas for Interactive Team Presentations
Creative Ideas for Interactive Team Presentations
 
Copyright: What Creators and Users of Art Need to Know
Copyright: What Creators and Users of Art Need to KnowCopyright: What Creators and Users of Art Need to Know
Copyright: What Creators and Users of Art Need to Know
 
How to Maintain Healthy Life style.pptx
How to Maintain  Healthy Life style.pptxHow to Maintain  Healthy Life style.pptx
How to Maintain Healthy Life style.pptx
 
WAM Corporate Presentation May 2024_w.pdf
WAM Corporate Presentation May 2024_w.pdfWAM Corporate Presentation May 2024_w.pdf
WAM Corporate Presentation May 2024_w.pdf
 
tekAura | Desktop Procedure Template (2016)
tekAura | Desktop Procedure Template (2016)tekAura | Desktop Procedure Template (2016)
tekAura | Desktop Procedure Template (2016)
 
zidauu _business communication.pptx /pdf
zidauu _business  communication.pptx /pdfzidauu _business  communication.pptx /pdf
zidauu _business communication.pptx /pdf
 
RATINGS OF EACH VIDEO FOR UNI PROJECT IWDSFODF
RATINGS OF EACH VIDEO FOR UNI PROJECT IWDSFODFRATINGS OF EACH VIDEO FOR UNI PROJECT IWDSFODF
RATINGS OF EACH VIDEO FOR UNI PROJECT IWDSFODF
 

Change management

  • 2. 2 Contents • Principles of Change • Five Activities Contributing to Effective Change Management • Motivating Change • Creating Vision of Change • Developing Political Support • Managing the Transition • Sustaining Momentum
  • 3. 3 “When the rate of change outside exceeds the rate of change inside, the end is in sight” Rate of Change Jack Welch
  • 5. 5 1. Change is a process that can be enabled, not managed 2. The belief that you can change is the key to change 3. It is not the duration of the treatment that allows people to change but rather its ability to inspire continued efforts in that direction 4. Repeated efforts are critical to changing Principles of Change
  • 6. 6 5. Behavioral change is a function of perceived need and occurs at the emotional, not the intellectual level 6. Resistance to change is predictable reaction to an emotional process and depends on a person’s perception of a change situation 7. People do not usually succeed all at once. But they can show significant improvements; and all improvement should be accepted and rewarded Principles of Change
  • 8. 8 Five Activities Contributing to Effective Change Management
  • 9. 9 Five Activities Contributing to Effective Change Management 1. Motivating Change 2. Creating Vision of Change 3. Developing Political Support 4. Managing the Transition of Change 5. Sustaining Momentum Effective Change Management
  • 10. 10 1. Motivating Change Motivating change and creating readiness for change Sensitize organizations to pressure for change Reveal discrepancies between current and desired states Convey credible positive expectations for the change
  • 11. 11 Force Field Analysis Model Current Situation Restraining Forces for Change Driving Forces for Change
  • 12. 12 Force Field Analysis Model Strengthening or adding driving forces Removing or reducing restraining forces Changing the direction of some of the forces Change
  • 13. 13 Activity – May the Forces be With You!
  • 14. 14 Group Exercise • Take this opportunity to think of a situation in your organization where Force Field Model could be demonstrated. Begin by identifying a change being instituted in your organization • List the driving forces • List the restraining forces
  • 15. 15 Activity – Perceptual Barriers To Change
  • 16. 16 Resistance to Change 20% 40% 60% 80% 100% Source: Information Week, June 20, 1994 Limitations of Existing Systems Lack of Executive Commitment Lack of Executive Champion Unrealistic Expectations Lack of Cross-Functional Team Inadequate Team and User Skills Technology Users Not Involved Project Charter Too Narrow Barriers to Change
  • 18. 18 Organizational Resistance Organizational Resistance Threat to Established Power Relationship Group Inertia Threat to Established Resource Allocations Structural Inertia Limited Focus of Change
  • 20. 20 Denial Resistance Exploration Past Future Four Phases of Transition Commitment
  • 21. 21 • “How good things were in the past” • “It can’t happen here” • Numbness • Everything-as-usual attitude • Refusing to hear new information • Anger • Loss and hurt • Stubbornness • Blaming others • Complaining • Getting sick • Doubting your ability Some of the Signs in Each Phase Denial Resistance
  • 22. 22 Exploration Commitment • “What’s going to happen to me?” • Seeing possibilities • Chaos • Indecisiveness • Unfocused work • Energy • Clarifying goals • Seeing resources • Exploring alternatives • “Where I am headed” • Focus • Teamwork • Vision • Cooperation • Balance Some of the Signs in Each Phase
  • 23. 23 Overcoming Resistance to Change Education and Communication Participation and Involvement Facilitation and Support Negotiation Manipulation and Cooptation Coercion Overcoming Resistance to Change
  • 24. 24 2. Creating Vision of Change Constructing the Envisioned Future Bold and Valued Outcomes Desired Future State
  • 25. 25 3. Developing Political Support Assessing Change Agent Power Identifying Key Stakeholders Influencing Stakeholders Developing Political Support
  • 26. 26 Roles in Organizational Change Change Sponsor Change Agents Change Target These are individuals or groups with the power to determine that a change will occur These are individuals or groups responsible for seeing that a previously determined change occurs These are individuals or groups who are asked to change something (knowledge, skills, or behavior) as a result of the change
  • 27. 27 4. Managing the Transition Current State Desired Future State Transition State • Activity Planning • Change Management Team
  • 28. 28 Critical Skills of Change Agents Understands change dynamics Appreciates diversity Anticipates and manages resistance Understands power and influence Has high credibility Manages multiple tasks
  • 29. 29 5. Sustaining Momentum Sustaining Momentum Providing Resource for Change Building a Support System for Change Agents Developing New Competencies and Skills Reinforcing New Behaviors Staying the Course
  • 30. 30 Activity – Change is the Name of the Game