1.
GROUPS DYNAMICS
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2.
Group Dynamics
 To identify and analyze the social processes
that impact on group development and
performance.
 To acquire the skills necessary to intervene
and improve individual and group performance
in an organizational context.
Objectives:

3.
Objectives (contd)
 To build more successful organizations
by applying techniques that provide
positive impact on goal achievement.

4.
Group Dynamics
The social process by which people interact in a
group environment
The influences of personality, power and
behavior on the group process

5.
Group vs Teams

6.
Types of Groups
Formal - structured to perform specific tasks.
Informal - emerge naturally in response to
organizational or member interests.

7.
Group Size
 to express individual viewpoints;
 to develop social relationships;
 to ensure everyone participates;
 for individual recognition.
Issues to be considered include opportunities:

8.
Group size
Group dynamics
Group inputs
Group
effectiveness

9.
Group Structure
 ensure that all skill sets are included;
 examine the impact of a poor performer
on group achievement;
Issues considered include:

10.
Group Structure (contd)
 ensure a combination of leaders and
followers;
 examine the potential for personality
conflicts;
 impacts of member diversity.

11.
 Employee involvement team
 Problem solving team
 Self managing team
 Virtual teams
Types of Group

12.
Group Development
Forming - Group members get to know each other and
reach common goals. orientation, guidance (dependence)
Storming - Group members disagree on direction and
leadership. Managers need to be sure the conflict stays
focused. conflict, roles and responsibilities, rules and
procedures, individual recognition (counter dependence)

13.
Group Development (contd)
Norming - Close ties and consensus begin to develop
between group members. issue resolution, develop social
agreements, cohesion, establish group norms
(interdependence)
Performing - The group begins to do its real work.
mutual assistance, creativity, understanding goals and
roles (independence)
Adjourning - closure, symbolism, ceremonies, and
emotional support.

14.
Group Functions
 Task behaviors;
 Maintenance behaviors;
 Self-interest behaviors.

15.
Task Behaviours
 Task roles refer to the actions of
individuals that help move the project,
decision, task along.
 initiating;
 information seeking/giving;
 clarifying ideas;
 brining closure;
 consensus testing.

16.
Maintenance Behaviours
 Maintenance roles refer to the actions
of individuals that help preserve the
relationships in a group.
 encouraging;
 improving group atmosphere;
 harmonizing;
 compromising;
 gate-keeping.

17.
Self-interest Behaviours
 Self interested behaviors refer to actions
of individuals that hinder the group's
process and progress.
 dominating/controlling;
 blocking;
 manipulating;
 belittling;
 splitting hairs.

18.
Group Norms
 social standards and acceptable
behaviors;
 collectively held expectations of group
functioning;
 provide regularity and predictability to
group functioning.

19.
Types of Norms
 conduct;
 work performance/attendance;
 rearranging personal space;
 assisting co-workers;
 loyalty;
 dress codes;
 rewards.
Standards related to: