1.
OFFERED BY THE BANKER

2.
SERVICES PROVIDED BY BANK
PRIMARY
SERVICES
ANCILLARY
SERVICES
a c c e p t i n g d e m a n d
d e p o s i t s a n d
l e n d i n g m o n e y t o
i t s c u s t o m e r s a s
p e r t h e i r
r e q u i r e m e n t
W E W I L L L E A R N I N
T H I S P P T

3.
Remittance
service
I T M E A N S A T R A N S F E R O F F U N D S F R O M O N E B R A N C H O F A
B A N K T O A N O T H E R B R A N C H O F T H E S A M E B A N K O R A
D I F F E R E N T B A N K .
ONE CAN MAKE LOCAL REMITTANCES THROUGH
BANKERS CHEQUE (BC) AND REMIT FUNDS FROM ONE
CENTER TO ANOTHER THROUGH DEMAND DRAFTS (DD),
TELEGRAPHIC TRANSFER (TT), MAIL TRANSFER (MT),
NATIONAL ELECTRONIC FUND TRANSFER (NEFT) AND REAL
TIME GROSS SETTLEMENT (RTGS) AT SPECIFIED SERVICE
CHARGES.

4.
A demand draft is a negotiable
instrument similar to a bill of
exchange.
A bank issues a demand draft
to a client (drawer), directing
another bank (drawee) or one
of its own branches to pay a
certain sum to the specified
party
Demand draft can also be compared to cheques.
They can only be made payable to a specified party.
They are a order for payment from banks.

5.
This is similar to the Mail
Transfer except that the
message is sent to center 'B'
by way of a telegram and the
money is deposited the next
day.
The mode of instructions
nowadays is increasingly the
fax.
MONEY IS SENT FROM ONE BRANCH OF THE BANK TO ANOTHER
BRANCH OR ANY OTHER BANK ONLY THROUGH A MESSAGE
KNOWN AS "TELEX MESSAGE"

6.
This is the mode used when
you wish to transfer money
from your account in Center 'A'
to either your own account in
Center 'B' or to somebody
else's account.
In this mode of transfer, you
are required to fill in an
application form similar to the
one for DD, sign a charge slip
or give a cheque for the
amount to be transferred plus
exchange and collect a
receipt.
SMTP stands for "simple mail transfer protocal"

7.
NEFT stands for "National
Electronic Fund Transfer"
It is an electronic funds
transfer system maintained by
the Reserve Bank of India
(RBI).
It is done via electronic
messages.

8.
Real-time gross settlement
(RTGS) systems are specialist
funds transfer systems where
the transfer of money or
securities takes place from
one bank to any other bank on
a "real-time" and on a "gross"
basis.

9.
Custodial
Services
This facility is popularly known as Safe Deposit
Locker.
It is extended to the customers to enable them to
keep their valuables/important documents in a
specially designed locker
There are four different types of lockers i.e. small,
medium, large and extra large with varying rentals.
Lockers can be hired by individuals (not minors),
firms, ltd. companies etc.
Lockers can be rented for a minimum period of one
year.

10.
Forex
Services
When a person travels to different countries or
wants to buy any foreign merchandises, then
they require foreign currencies
Bank provide these currencies to its customers.
All transactions are done by authorized banks
only.
In India, all transactions are subjected to the
regulations of Foreign Exchange Management
Act (FEMA)

11.
Card
Services
Primarily the card services were introduced for
convenience and safety purposes but nowadays it
has become the most popular payment mode
among people.
The bank issues customers two basic types of
cards those are credit cards and debit cards.
Debit cards are same as credit
cards. The only difference is
that a number of dues for each
transaction is debited to card
holder’s account as each
transaction is notified

12.
E- Banking
services
It is also known as online banking or internet
banking.
One can do a number of activities by just
sitting in front of one’s computer screen or
smartphone. Such as- Transfer of funds from
one account to another in the same bank or
different banks, Keep surplus funds in a
fixed deposit account, online shopping etc.

13.
1. ATMs:
ATMs are user friendly and they have mass acceptability.
They can effectively reach out a large customer base at low cost.
Banks have started dispensing railway tickets, air tickets, movie tickets,
etc. through voice activated ATMs, ATMs with fingerprint scanning
technology, etc. are on the move today.
Banks are permitted to charge their customers up to a
maximum of rupees 20 (including service charge) per
transaction.

14.
Biometri
c
I T R E F E R S T O T H E
T E C H N I Q U E O F V E R I F Y I N G
A P E R S O N B Y A P H Y S I C A L
C H A R A C T E R I S T I C S O R
P E R S O N A L T R A D E F O R
E X A M P L E O F F I N G E R P R I N T
S C A N .
Solar
powered
I T I S A N A T M D E S I G N E D T O E N A B L E
A L O W C O S T M O D E L I N D E L I V E R Y I N
B A N K I N G S E R V I C E S I N R U R A L A R E A S
B Y U S I N G T H E S O L A R E N E R G Y .
I T I S L E S S P O W E R C O N S U M E A N D
C H E A P E R
types of ATMs
White
label
W I T H A V I E W T O
E N C O U R A G I N G T H E G R O W T H
A N D P E N E T R A T I O N O F A T M S ,
N O N - B A N K I N G E N T I T I E S
H A V E B E E N P E R M I T T E D T O
E N T E R I N T O T H E S P A C E O F
A T M O P E R A T I O N S A T M O P E N
U N D E R S U C H C A T E G O R I E S
A R E C A L L E D W H I T E L A B E L
A T M S .

15.
2. Smart cards:
This smart card technology is also widely used by bankers to market their products.
Smart card which is the embedded microchip- based card is a kind of an electronic
purse.
It is more secure than ATM debit and credit cards because cards related to frauds
and crimes cannot take place into a smart cards
It is used for making purchases without the necessary of acquiring the
authorization of personal identification number in (PIN) as in a debit card.
In fact a smart card is a truly powerful token which carries out all the functions of
magnetic strip cards like ATM card, credit and debit cards etc.

16.
3.
Telebanking
Telebanking is increasing used as a delivery channel for marketing
banking services.
Customer can do entire non-cash related banking over the phone
anywhere and at any time.
Automatic voice recorders (AVR) or ID numbers are used for rendering
tele-banking services which have added convenience to customers

17.
4. Internet
banking
In internet banking, customer of a bank with a PC and a browser can
have access to his banks website, and thereafter perform various
banking functions. He can avail of the bank services from anywhere and
at any time.
Online banking offers customers almost every service traditionally
available through a local branch including deposits, transfers, and
online bill payments.

18.
5. Insurance
services:
Banks deliver a wide range of insurance of insurance products that covers the risk of almost
every aspect of a human life, such as- Life, Health, Valuable assets like Personal vehicles,
Debit and credit cards etc.
It is also known as Bank assurance in which a bank and an insurance company form a
partnership.
Banks can earn additional revenue by selling the products and the insurance company can
expand its customer base. Example- ICICI Prudential, Bajaj Allianz etc.
Any individual customer can also avail this kind of services from their respective banks.

19.
6. Merchant
banking
Merchant banking is a British concept brought into India by green lays
Bank in 1969. The State Bank of India, Bank of Baroda, Bank of India,
Canara Bank, Indian Bank, Indian overseas Bank and Syndicate banks
have organized their own merchant banking divisions. This merchant
banking divisions are under one roof a wide range of services that as
financial, technical, managerial, etc. Which are ordinarily available
through a wire displayed non-banking agencies and professionals.

20.
The term merchant bank refers to a financial institution that conducts
underwriting, loan services, financial advising, and fundraising services
for large corporations and high-net-worth individuals (HWNIs). ... Unlike
retail or commercial banks, merchant banks do not provide financial
services to the general public.
Some of the world famous merchant banks are Goldman
Sachs, Credit Suisse & Morgan Stanley etc. In India there
are many banks which are into the field of merchant
banking some of the banks are ICICI, State Bank Of
India, Punjab National Bank etc.

21.
P A R T I C I P A N T S
V I S H A K H A 1 6
B H U M I K A 1 8
S A K I N A 1 9
A K A S H 2 1
S A R A S W A T I 2 2 9