Guidewire PaaS

Guidewire-as-a-service
Sydney, 1 October 2013

Why Fix What Ain’t Broke?

Challenge
scaling up

Inconsistent
and nonstandard
architecture

Longer
product
development

High run cost

High business
risk from
technology
obsolescence

Challenge
with integration
(external
systems and
newer
technologies)

Do it better, smarter and cheaper
Guidewire-as-a-Service | Oct 1, 2013
Copyright © Capgemini 2013. All Rights Reserved

2

What choice does the CIO have?

Do nothing

Core system replacement

 Maintain legacy

 Selects new core system

 Business frustrated by long
TAT for enhancement

 Often as old as the one
being replaced

 Build satellite systems to
take care of functionalities

 Undersized project

 Increased architectural
complexity

 Increased cost of
maintenance

 Schedule overrun, budget
overrun
 Pressure builds from
operations, sales and CFO

 Pressure builds from
operations, sales and CFO

Do nothing is no more a choice if you want to stay ahead

3

What is the ideal solution?

 Best of breed product
 Industry best practice
 Cutting edge technology
 Highly configurable/Less enhancement
 Low upfront investment
 Low run cost
 Flexible capacity model

 Service on the go

It isn’t too good to be true, it is true

4

How would the solution look like?
A pre-integrated platform supporting the policy lifecycle with a preconfigured Guidewire suite of services in a hosted environment.
Guiding Principles
Focus on the Business of
insurance and the brand based
Expert Services that Drive
Value/Differentiation

Guidewire InsuranceSuite
Advance the capabilities
that drive measurable
market value

Leverage the capabilities
that drive a reliable and
stable operating platform
Cloud Based infrastructure
Integrated Platform

Customer Acquisition

PolicyCenter
Risk Selection and Pricing

Reduce operating costs while
improving throughput via
standardization and automation

Product Manufacturing

Ease of Change
For Measurable
Results

BillingCenter

ClaimCenter
Policy Lifecycle Management

Rapid Access to Market Leading
Technical Capabilities with a low
cost of entry... At Scale

Claim Lifecycle Management


5

Let’s look at some industry statistics
 Most General insurance organisations are testing the SaaS waters with non-core or non-revenue producing
applications
 Only 25% of those surveyed are using SaaS for a vertical specific application relating to core insurance
business functions, e.g. policy administration, claims management and processing, billing and payments, rating
and underwriting
 Common barriers to deployment of cloud services for core insurance business systems are:
• Extensive customisations to the core applications which makes the deployment effort and TCO much
expensive
• Regulatory requirements around data
 Despite challenges, many general insurers are displaying interest to deploy cloud services for an insurance
core function-specific application in near to medium term.
37%
23%
14%

9%

Policy System
Current

Claims System
Next 12 months


6

Why Guidewire?

Focus
 Focused on one industry
(General Insurance)

Quality
 No legacy code. Products
and platform built on state-ofthe-art technology. Optimized
for flexibility

 End-to-end coverage. Billing,
policy and claims fully
integrated
Track record

Trusted

 More than 100 global
implementation success. No
failed projects.

 Trusted by customers,
partners and industry
analysts

 Leading product in Australia
and New Zealand

 Leader in Gartner magic
quadrant


7

Why AWS?

Industry Leadership
 Effectively created the IaaS
industry in 2004.

Certainty of data
location
 AWS offers their services based
on geographic regions. Data is
never transferred out of a region
(unless specifically actioned by a
client).
 Australia region is based in
Sydney, so local data only resides
in NSW.

Track record
 By far the largest IaaS service
provider globally.
 Used extensively by other
Financial Services companies in
Australia

Trusted
 Trusted by customers, partners
and industry analysts
 Clear leader in Gartner Magic
Quadrant (2013 – published 29
August 2013)


8

What have we heard from you?

Cloud is good

Yes, it is
cheaper

It is scalable

It is good for
my non-core
systems

BUT
 How about data security?
 Is the regulator ok with it?
 How reliable is it?
 Do I have control over my environment?
 How easy is it to change provider both for application and hosting?


9

Our view to your concerns
Data Security
 Entire environment is PCIDSS compliant
 Data security is integral to
AWS’ core business

Regulatory Approval
 APRA approval would
depend on the solution
architecture

Reliability
 Reliability is based on architected solution. It is entirely feasible to architect a
solution to 99.999%
 Do I have control over my environment?
• Client has absolute control over their own environment
 Is it suitable for core systems?
• A number of large companies already run large/all parts of their business on AWS


10

Why Capgemini?
Capgemini is the FIRST partner

Leading Global
Implementation
Partner
End to end
Lifecycle –
Strategy,
Implementation
to Maintenance

Strategic
Planning for
Product
Introduction

Established
CoE &
Offshore
Competency
Center

Capgemini
& Guidewire

Product and
Domain
Expertise

Faster
Implementation
with Innovation
and
Acceleration

Global
Resources and
Industry
Expertise

 Included in Guidewire Beta Program
 To implement Policycenter
 To lead a Guidewire InsuranceSuite
implementation
 To complete a partner led upgrade
 Sign a multi-year Application Maintenance
Services agreement

Only Guidewire SI that has taken on projects
from other SIs and GW Professional Services
but not been replaced by others

Established partnership with AWS since
2009 and a Premium Partner since 2011 to
bring Cloud Computing to the Enterprise

Capgemini has successfully piloted AWS
with Clients for:
- Guidewire
- Oracle® Applications
- Big data analytics
- Microsoft SharePoint and Application
Development Testing

Guidewire



900+: Guidewire practitioners world-wide, including…
500+: Certified and Trained consultants across GW ClaimCenter, BillingCenter and PolicyCenter. Many practioners are certified in more than 1 application.



200+: Business Analysts, Testers, Data Conversion Specialists, Integration Developers & Reporting Analysts



Over 45 Guidewire Projects completed by Capgemini globally

AWS


Cloud Computing Center of Excellence with Amazon Web Services trained and educated personnel



40 years experience designing and operating Enterprise IT



Established reference architecture and project templates


11

Contact details

Dipak Sahoo
Insert
contact
picture

Director- Industry Practice Insurance
dipak.sahoo@capgemini.com


12

About Capgemini
With more than 125,000 people in 44 countries, Capgemini is one
of the world's foremost providers of consulting, technology and
outsourcing services. The Group reported 2012 global revenues
of EUR 10.3 billion.
Together with its clients, Capgemini creates and delivers
business and technology solutions that fit their needs and drive
the results they want. A deeply multicultural organization,
Capgemini has developed its own way of working, the
Collaborative Business Experience™, and draws on Rightshore®,
its worldwide delivery model.
Learn more about us at www.capgemini.com.

www.capgemini.com
The information contained in this presentation is proprietary.
Copyright © 2013 Capgemini. All rights reserved.
Rightshore® is a trademark belonging to Capgemini.

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