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saffireevents

IS YOUR

WEBSITE
ALL CORN & NO POP?
Cassie Roberts | Saffire Events
saffireevents

DON’T WORRY
NO NEED TO WRITE IT ALL DOWN
saffireevents
saffireevents

HISTORY
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EVENT PORTFOLIO

Rodeo Austin
South Texas State Fair
Rodeo Belton/ 4th of July
Celebration
Brazos Valley Fair
Heart O' Texas Fair & Rodeo
Amarillo Tri-State Fair
Fort Bend County Fair
Central Texas State Fair
Comal County Fair
Okeechobee County Fair
Amador County Fair
Chowchilla Fair
Palomino Fest
Lea County
Coors Cowboy Club
Washington County Fair

Texas State Forest Festival
American Royal
Colorado State Fair
Napa County Fair
Dodge City Round Up
Brazoria County Fair
San Angelo
Rogers County Fair
Greater Baton Rouge State Fair
Central States
Black Hills Stock Show/Rodeo
Los Fresnos
Twas the Lights
Reno Rodeo
Redding Rodeo
Northwest Washington Fair
Sikeston Rodeo

Delaware State Fair
Sangamon County Fair
East Texas
Park of East Texas
Laramie County Fair
Benton-Franklin Fair
Carroll County Fair
Pendleton Round-Up
Pony Express Days
Arizona National
Livestock Show
Yolo County Fair
California Rodeo Salinas
Rio Grande Valley
Livestock Show
Old Sorehead Trade Days
Cuero TurkeyFest

Fiesta San Antonio
Glenn County Fair
State Fair of Louisiana
Four States Fair
Montgomery County Fair
Agricultural Learning Center
Grant County Fair
North Texas State Fair
Rooftop Rodeo
West End Fair
Crabtree Amusements
Trinity Valley Exposition
Brackenridge Recreation Complex
Kitsap Rodeo Cowpokes
Refugio County Fair
Rockdale Fair & Rodeo
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SAFFIRE ASSOCIATION PARTNERS
saffireevents

We will discuss

NINE

parts of our program.

(Don’t panic!)
saffireevents

AGENDA

World domination through Google
Leading the horse to water
Hosting your own party
Going to other people’s parties
Marketing on the go
Taking the bull by the horns
The power of DIY
Measuring up
Keeping up with the Jones’/Kardashians
saffireevents

GOOGLE DOMINATES

Google has 65% share of the search engine market
Goal: Improve your SEO
Most important – links in to your site
Chambers of Commerce, Convention & Visitors Bureaus, etc.
Industry organizations

Also important – your own site
Title – important for Google and customers!
saffireevents
saffireevents

SEARCH ENGINE DESCRIPTION
saffireevents

AGENDA

World domination through Google
Leading the horse to water
Hosting your own party
Going to other people’s parties
Marketing on the go
Taking the bull by the horns
The power of DIY
Measuring up
Keeping up with the Jones’/Kardashians
saffireevents

LEAD YOUR HORSES

YOUR WEBSITE MUST BE:
Attractive
Professional

Well-organized
Not overwhelming
Like a resume, the homepage should get the interview, not the job
saffireevents

RODEO HOUSTON
Of customers surveyed during an exit survey, OVER
50% reported that they went to the website to find
out information about the event
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THE BAD
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THE UGLY
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TO USERS:
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STILL LIKE YOUR LINKS?
CONSIDER BIG BRANDS.
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JOHNNY BE GOOD
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USE PHOTOS

They can make all the difference in the
world for your homepage.
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DON’T BELIEVE ME?
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saffireevents

AGENDA

World domination through Google
Leading the horse to water
Hosting your own party
Going to other people’s parties
Marketing on the go
Taking the bull by the horns
The power of DIY
Measuring up
Keeping up with the Jones’/Kardashians
saffireevents

PARTY ANIMAL

Make sure your website has the BEST info about your
event on the internet
Make it interactive and fun!
eCommerce is the “ultimate interactivity”
But-don’t ask them to get married before your first date!
saffireevents
saffireevents

HOSTING YOUR OWN PARTY

Information about your events is most crucial
Categorize Events
Don’t just give an event list!
Allow sorting, searching, filtering, and interacting

Photos – yours and from customers
Allow them to “fan” your event, save to a custom calendar
or Outlook
saffireevents
saffireevents
saffireevents

AGENDA

World domination through Google
Leading the horse to water
Hosting your own party
Going to other people’s parties
Marketing on the go
Taking the bull by the horns
The power of DIY
Measuring up
Keeping up with the Jones’/Kardashians
saffireevents

THE SOCIAL SCENE

Reach people where they already are
Promote your social media prominently
(This means on EVERY page of your site!)
Remember: You do not own Facebook!
saffireevents
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Only

3%

of newsfeed posts are
from businesses
saffireevents

If you’re going to post on Facebook

ADVERTISE
to get your message out.
saffireevents

is

KING

of social media.
saffireevents

AGENDA

World domination through Google
Leading the horse to water
Hosting your own party
Going to other people’s parties
Marketing on the go
Taking the bull by the horns
The power of DIY
Measuring up
Keeping up with the Jones’/Kardashians
saffireevents

Do you feel
good about your

MOBILE
Strategy?
saffireevents

MOBILE
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IMPORTANT FOR SANITY
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Really Old Days

Fairly Old Days
Now
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MAXIMIZE
the

SOFA
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APP OR MOBILE SITE?
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APP OR MOBILE SITE?
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IMPORTANCE FOR REVENUE

Customers increasingly use mobile search to shop.
95% of all mobile searches are for local products
and services.

61% of all local searches result in a purchase.
THE ONE-TWO PUNCH

saffireevents

1
Local

+

2
Mobile 

=

$$$
Mobile

SEARCH PURCHASE SUCCESS
saffireevents

AGENDA

World domination through Google
Leading the horse to water
Hosting your own party
Going to other people’s parties
Marketing on the go
Taking the bull by the horns
The power of DIY
Measuring up
Keeping up with the Jones’/Kardashians
saffireevents

How many of you

SELL
online?
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WHY DO ECOMMERCE?
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ECOMMERCE=INSURANCE POLICY
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ECOMMERCE

Customers expect ecommerce
67% of people aged 35-75 want the convenience of buying online

People can spread out costs
Redemption will not be 100%
Especially good for things like carnival tokens
Even with a discount, you’ll make more
Offer free shipping
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ECOMMERCE=INCREMENTAL REVENUE
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HOW TO SELL MORE NOW
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MAKE TIX EASY TO FIND
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MAKE TIX EASY TO FIND
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INTEGRATED DESIGN & FEWER CLICKS
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IT’S NO BULL: EMAIL

Get in the loop through email
Include the signup on your homepage and every page
Start collecting addresses before you know what to do with them

Events are the perfect email marketing excuse
It’s immediate
It’s cheap
It’s effective

Make sure your email is branded
saffireevents
saffireevents

AGENDA

World domination through Google
Leading the horse to water
Hosting your own party
Going to other people’s parties
Marketing on the go
Taking the bull by the horns
The power of DIY
Measuring up
Keeping up with the Jones’/Kardashians
saffireevents

THE POWER OF DIY

When working with companies like Nike, Dodge, Intel, etc., we
took content management for granted
We have found the event industry to be so different

Take control.
MANAGE YOUR OWN CONTENT

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ASK FOR WYSIWYGS
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WORDPRESS MAY WORK!
saffireevents

AGENDA

World domination through Google
Leading the horse to water
Hosting your own party
Going to other people’s parties
Marketing on the go
Taking the bull by the horns
The power of DIY
Measuring up
Keeping up with the Jones’/Kardashians
saffireevents

GOOGLE ANALYTICS
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SEE IT GRAPHICALLY
saffireevents

FOUR THINGS TO WATCH
site
visits
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SITE VISITS
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SITE VISITS
low
site
visits?

•Improve SEO and/or
online marketing of
your site
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FOUR THINGS TO WATCH
bounce
rate
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BOUNCE RATE
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BOUNCE RATE
high
bounce
rate?

•Improve your homepage –
layout, images, navigation, etc.
•40-50% is average.
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FOUR THINGS TO WATCH
actions/
conversion
rate
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CONVERSION RATE

(Number of people who take action
÷
Number of site visitors)
* 100 to convert to %
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CONVERSION RATE
Not enough
action/
conversions?

• Make your website
more compelling
(good rate: 2%)
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BEST FOR ECOMMERCE TRACKING

• Put a snippet of GA code in your cart that tracks
purchases
• If you sell online, you MUST put this code on your site.
rd party shopping cart (e.g., ExtremeTix), you
• If you have 3
should insist they put it on your shopping cart pages.
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FOUR THINGS TO WATCH
time on
site
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TIME ON SITE
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TIME ON SITE
low
time on
site

•Add interactivity and
other “stickiness”
•Votes, music, social, etc.
saffireevents

AGENDA

World domination through Google
Leading the horse to water
Hosting your own party
Going to other people’s parties
Marketing on the go
Taking the bull by the horns
The power of DIY
Measuring up
Keeping up with the Jones’/Kardashians
saffireevents

KEEPING UP WITH THE
JONES’/KARDASHIANS

Your site MUST appeal to your audience
When people come to your site, they generally aren’t
comparing you to other event sites
They are comparing you to other sites they visit that day
Compare yourself to other event types like sports and movies
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saffireevents
saffireevents
saffireevents

CASSIE ROBERTS
cassie@saffireevents.com
www.saffireevents.com
@SaffireEvents

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Is Your Website All Corn and No Pop?