On 10 and 11 March 2010, the Province of Noord-Brabant in the Netherlands will host the 2-day International workconference & study visit on the theme of Social & e-inclusion as part of the PEOPLE project. This is one of the pleneray sessions. Ruud Zandbergen, is working as a consultant for policy makers of governmental organisations in the use of social media, and a member of the Ambtenaar 2.0 network. He will discuss the thesis ‘E-Inclusion starts with e-government’, which relates to the role and duties of government bodies in the virtual domain.