This is a short credentials presentation from Silent Edge, The Sales Performance Authority, highlighting some key resullts from the Cranfield/Silent Edge report showing how top sales people in the UK have lacked the investment in their skills. It also contains examples of our reports and some amazing statements of the ROI and growth clients have had.

1. Presentation to

4. Acceptance Sustainability Denial Fear Anger Resistance Openness Testing Relearning Integration

7. Why are we different? Tailored Skills & Development Sustainability Empowering Sales Management Return on Investment Objectivity versus Subjectivity

10. Some of Silent Edge’s Clients

11. Results and Testimonials (Account Managers & New Business) 450% growth (£750k – £4m) in 6 months (National Accounts Team) £6m increase (13%) in the first year of working with Silent Edge (33% ROI) – they are growing at 10% in year two and the market is growing at 2% (Field Sales, Telesales & Managers) 30% increase in sales (£14m) in a year (Field Sales & Managers) 50% growth in year one and 35% in year two (margins also increased) (Field Sales & Managers) won £2.3m of new business within 3 months of the end of the programme with £500k profit (Inbound Call Centre) experienced a 20% uplift across 160 people in their Irish call centre (Online Inbound Telesales) pilot team have been top performers in December – performing 8.6% better that the average of the telesales team

13. The Cranfield Report

14. Cranfield show the link to success from Silent Edge’s competency frameworks Socialiser Narrator Deal Maker Product Focused Story Teller Consultant Product Closer Expert New Bus 11% 16% 5% 23% 6% 15% 10% 12% 100% Tele 27% 16% 6% 22% 11% 11% 6% 2% 100% Acc Mgt 22% 12% 8% 8% 8% 16% 24% 4% 100%

17. At the heart of every sales force

19. New Business Critical Hour™ Averages

20. New Business Critical Hour™ Competency Averages

21. Corporate sales team – team score by Account Management

22. Account Management Observations

25. Sales Manager evaluation example results

29. Thank you