A sitemap shows the hierarchical structure and organization of a website's pages and how they are connected, providing a reference for all pages. A user flow is a schematic representation of a process used in designing and documenting complex processes, showing the interaction and flow between different parts of a process. Both sitemaps and user flows are important UX methods for understanding how users will navigate and interact with a website or application.

1. UX Methods
Sitemap and User flow

2. What is a site map?
A site map (or sitemap) is a list of pages of a web site that
are organized in hierarchical way.
Purposes:
Show the core structure
●
Provide a reference for all pages
●
Show how the pages are connected
●

5. Old Sitemap New Sitemap

7. What is a user flow?
A user flow (flowchart) is a schematic representation of a
process, used in designing and documenting complex
processes

11. Sitemap User flow
● Hierarchy ● Process
● Navigation ● Interaction

12. Thank you