Recruitment and Selection of HR for Global Assignments

R
Recruitment and
Selection of HR for
Global Assignments

Presented By:
Ruhi Beri
Roll No. 24
1
INTRODUCTION
International management encounters many problems above
those faced by a domestic organization.

Geographic distance and a lack of close, day-to-day
relationships with headquarters represent a major challenge to
multinationals.
"It is essential, therefore, that special attention is given to the
staffing practices in overseas assignments"

2
Contd…
Many challenges exist when staffing a business that functions
globally.
Differences in cultures provide many opportunities for
establishing a diverse workforce.
If the parent company is located in the U.S and separate offices
are being established in other areas of the world, the HR
Manager will be responsible for making sure that the goals and
timeline to reach those goals are met.
3
Contd…
Depending on the type of business, the HR Manager will need
to establish a way for the policies and philosophy of the company
to be consistent in all branches, regardless of location.
The easiest, but probably the most costly, solution is for the HR
Manager to place home-country employees in the foreign
locations in an effort to establish a program to meet the needs of
the parent company.

4
Contd…
Geographic differences will present issues for

communication,
time zone differences,
language difference and more.

5
Reasons For International
Assignments
Position filling
Skills gap, launch of new endeavor, technology transfer.
Management development
Training and development purposes, assisting in developing
common corporate values.
Organizational development
Need for control, transfer of knowledge, competence, procedures
and practices.
6
Types of International
Assignments
Short term: up to 3 months
Troubleshooting
Project supervision
A stopgap until a permanent arrangement is found
Extended: up to 1 year
May involve similar activities as short-term assignments
Long term: varies from 1 to 5 years
The traditional expatriate assignment
7
Strategic Role of
Expatriate Assignments
Helps managers acquire international skills

Helps coordinate and control operations dispersed activities
Communication of local needs/strategic information to
headquarters
In-depth knowledge of local markets

8
STAFFING
“ Staffing is the process of acquiring , deploying and retaining a
workforce of sufficient quantity and quality to create positive
impacts on the organization's effectiveness ”

9
Factors Affecting Staffing
General staffing policy on key positions at headquarters and
subsidiaries
Constraints placed by host government
Staff availability

10
PIGORS - 3 DIFFERENT
SOURCES OF EMPLOYEES
First, the company can send employees from its home country,
which are referred to as expatriates, expats or home country
nationals.
Second, it can recruit host country nationals (natives of the host
country)
Third, it can hire third country nationals who are natives of a
country other than the home country or the host country.

11
CRITERIA TO BE
CONSIDERED
1. Cost
2. Knowledge of the organization (products, organizational
culture)
3. Cultural proximity
4. Knowledge of the local environment
5. Attitude of the foreign government
6. Promotability of local employees.

12
Case Study—Part One
Activity B
The hotel management asked you if they should look only at
internal candidates who are parent country nationals (PCNs) or
recruit host country nationals (HCNs). Each group should prepare
an argument based on the following:
Group 1 believes that only PCNs should be hired.
Group 2 believes that only HCNs should be hired.
Group 3 believes that a combination of PCNs and HCNs should
be hired.
Present the advantages of the approach your group was allocated.
13
IN GENERAL (PCN)…
Advantages

Disadvantages

• Familiarity with the home office's goals,
objectives, policies and practices
• Technical and managerial competence
• Effective liaison and communication
with home-office personnel
• Easier exercise of control over the
subsidiary's operations

• Difficulties in adapting to the foreign
language and the socioeconomic,
political, cultural and legal environment
• Excessive cost of selecting, training and
maintaining expatriate managers and
their families abroad
• The host countries' insistence on
localizing operations and on promoting
local nationals in top positions at foreign
subsidiaries
• Family adjustment problems, especially
concerning the unemployed partners of
managers

j

14
IN GENERAL (HCN)…
j

Advantages

Disadvantages

• Familiarity with the socioeconomic,
political and legal environment and with
business practices in the host country
• Lower cost incurred in hiring them as
compared to PCN and TCN
• Provides opportunities for advancement
and promotion to local nationals and,
consequently, increases their
commitment and motivation
• Responds effectively to the host
country's demands for localization of the
subsidiary's operation

• Difficulties in exercising effective control
over the subsidiary's operation
• Communication difficulties in dealing
with home-office personnel
• Lack of opportunities for the home
country's nationals to gain international
and cross-cultural experience

15
IN GENERAL (TCN)…
j

Advantages

• Perhaps the best compromise
between securing needed technical
and managerial expertise and
adapting to a foreign socioeconomic
and cultural environment
• TCN are usually career international
business managers
• TCN are usually less expensive to
maintain than PCN
• TCN may be better informed about
the host environment than PCN

Disadvantages
• Host country's sensitivity with respect
to nationals of specific countries
• Local nationals are impeded in their
efforts to upgrade their own ranks
and assume responsible positions in
the multinational subsidiaries

16
EXPATRIATE
RECRUITMENT
The main objectives of international recruitment are:

(1) elaborating ways and techniques which will allow the
organization to attract a sufficient number of motivated and
qualified international candidates
(2) identifying candidates susceptible to filling foreign positions
at the lowest possible cost
(3) increasing the pool of international candidates at the lowest
possible cost, anticipating for the organization’s future needs in
personnel.
17
RECRUITMENT
SOURCES
Sources
Internal

External

Based on strategic value of International Assignments
18
When are expatriates selected???

19
RECRUITMENT
METHODS
• Job Posting
• Utilization of internal
databases(data on potential candidates, their
work experience, performance, skills,
availability, and their preferences
regarding a potential international
assignment: where he or she would be
interested in working, in what capacity,
and on what sort of projects.)

Internal

• Internet
• Campaigns in international
media
• International head-hunters
• Relationships with learning
institutions

External
20
Necessary Skills and Abilities
for International Managers

Skills and Abilities
Necessary to Do
The Job

Skills and Abilities
Necessary to Work
In a Foreign Location

•Technical
•Functional
•Managerial

•Adaptability
•Location-specific skills
•Personal characteristics

Improved Chances of Succeeding in
An International Job Assignment

21
EXPATRIATE
SELECTION
Reduce expatriate failure rates by improving selection
procedures
An executive’s domestic performance does not (necessarily)
equate his/her overseas performance potential
Employees need to be selected not solely on technical expertise
but also on cross-cultural fluency

22
SELECTION METHODS
Open
•Vacancies are advertised
•Anyone with appropriate qualification and
experience may apply
•Interviews (formal/informal) are conducted
and selection is done on consensus among
selectors.

Closed
•Nominations are made by line mangers and
forwarded to corporate head-quarters
•On acceptance by head quarter, candidates
are informed
•Selection interview for negotiation of the
terms and conditions of the assignment

Formal
•Vacancies are advertised internally
•Selection criteria based on JD & JS are
made explicit
•Psychometric testing is used
•Selection done through consensus

Informal
•Criteria are not specified
•Selectors assume that personality
characteristics are already known
•Importance to networking, reputation, and
team fit
•Individual preferences of selectors can
predominate
23
SELECTION CRITERIA
FOR EXPATRIATES
Key Success Factors for Expatriate Assignments:

Technical and managerial skills
Personality traits
Relational abilities
Family situation
International motivation
Language ability

24
j

25
Priority of Success
Factors
Assignment length
-Technical and professionals skills are key for short
assignments
Cultural similarity
Required interaction with local people
Job complexity and responsibility

26
Contd…
j

27
FOUR ATTRIBUTES THAT
PREDICT SUCCESS
Self-Orientation
Possessing high self-esteem, self-confidence and mental wellbeing
Others-Orientation
-Ability to develop relationships with host-country nationals
-Willingness to communicate
Perceptual Ability
-The ability to understand why people of other countries
behave the way they do
-Being nonjudgmental and being flexible in management style
Cultural Toughness
Relationship between country of assignment and the
expatriate’s adjustment to it
28
THANK YOU!!!
29
1 de 29

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Recruitment and Selection of HR for Global Assignments

  • 1. Recruitment and Selection of HR for Global Assignments Presented By: Ruhi Beri Roll No. 24 1
  • 2. INTRODUCTION International management encounters many problems above those faced by a domestic organization. Geographic distance and a lack of close, day-to-day relationships with headquarters represent a major challenge to multinationals. "It is essential, therefore, that special attention is given to the staffing practices in overseas assignments" 2
  • 3. Contd… Many challenges exist when staffing a business that functions globally. Differences in cultures provide many opportunities for establishing a diverse workforce. If the parent company is located in the U.S and separate offices are being established in other areas of the world, the HR Manager will be responsible for making sure that the goals and timeline to reach those goals are met. 3
  • 4. Contd… Depending on the type of business, the HR Manager will need to establish a way for the policies and philosophy of the company to be consistent in all branches, regardless of location. The easiest, but probably the most costly, solution is for the HR Manager to place home-country employees in the foreign locations in an effort to establish a program to meet the needs of the parent company. 4
  • 5. Contd… Geographic differences will present issues for communication, time zone differences, language difference and more. 5
  • 6. Reasons For International Assignments Position filling Skills gap, launch of new endeavor, technology transfer. Management development Training and development purposes, assisting in developing common corporate values. Organizational development Need for control, transfer of knowledge, competence, procedures and practices. 6
  • 7. Types of International Assignments Short term: up to 3 months Troubleshooting Project supervision A stopgap until a permanent arrangement is found Extended: up to 1 year May involve similar activities as short-term assignments Long term: varies from 1 to 5 years The traditional expatriate assignment 7
  • 8. Strategic Role of Expatriate Assignments Helps managers acquire international skills Helps coordinate and control operations dispersed activities Communication of local needs/strategic information to headquarters In-depth knowledge of local markets 8
  • 9. STAFFING “ Staffing is the process of acquiring , deploying and retaining a workforce of sufficient quantity and quality to create positive impacts on the organization's effectiveness ” 9
  • 10. Factors Affecting Staffing General staffing policy on key positions at headquarters and subsidiaries Constraints placed by host government Staff availability 10
  • 11. PIGORS - 3 DIFFERENT SOURCES OF EMPLOYEES First, the company can send employees from its home country, which are referred to as expatriates, expats or home country nationals. Second, it can recruit host country nationals (natives of the host country) Third, it can hire third country nationals who are natives of a country other than the home country or the host country. 11
  • 12. CRITERIA TO BE CONSIDERED 1. Cost 2. Knowledge of the organization (products, organizational culture) 3. Cultural proximity 4. Knowledge of the local environment 5. Attitude of the foreign government 6. Promotability of local employees. 12
  • 13. Case Study—Part One Activity B The hotel management asked you if they should look only at internal candidates who are parent country nationals (PCNs) or recruit host country nationals (HCNs). Each group should prepare an argument based on the following: Group 1 believes that only PCNs should be hired. Group 2 believes that only HCNs should be hired. Group 3 believes that a combination of PCNs and HCNs should be hired. Present the advantages of the approach your group was allocated. 13
  • 14. IN GENERAL (PCN)… Advantages Disadvantages • Familiarity with the home office's goals, objectives, policies and practices • Technical and managerial competence • Effective liaison and communication with home-office personnel • Easier exercise of control over the subsidiary's operations • Difficulties in adapting to the foreign language and the socioeconomic, political, cultural and legal environment • Excessive cost of selecting, training and maintaining expatriate managers and their families abroad • The host countries' insistence on localizing operations and on promoting local nationals in top positions at foreign subsidiaries • Family adjustment problems, especially concerning the unemployed partners of managers j 14
  • 15. IN GENERAL (HCN)… j Advantages Disadvantages • Familiarity with the socioeconomic, political and legal environment and with business practices in the host country • Lower cost incurred in hiring them as compared to PCN and TCN • Provides opportunities for advancement and promotion to local nationals and, consequently, increases their commitment and motivation • Responds effectively to the host country's demands for localization of the subsidiary's operation • Difficulties in exercising effective control over the subsidiary's operation • Communication difficulties in dealing with home-office personnel • Lack of opportunities for the home country's nationals to gain international and cross-cultural experience 15
  • 16. IN GENERAL (TCN)… j Advantages • Perhaps the best compromise between securing needed technical and managerial expertise and adapting to a foreign socioeconomic and cultural environment • TCN are usually career international business managers • TCN are usually less expensive to maintain than PCN • TCN may be better informed about the host environment than PCN Disadvantages • Host country's sensitivity with respect to nationals of specific countries • Local nationals are impeded in their efforts to upgrade their own ranks and assume responsible positions in the multinational subsidiaries 16
  • 17. EXPATRIATE RECRUITMENT The main objectives of international recruitment are: (1) elaborating ways and techniques which will allow the organization to attract a sufficient number of motivated and qualified international candidates (2) identifying candidates susceptible to filling foreign positions at the lowest possible cost (3) increasing the pool of international candidates at the lowest possible cost, anticipating for the organization’s future needs in personnel. 17
  • 19. When are expatriates selected??? 19
  • 20. RECRUITMENT METHODS • Job Posting • Utilization of internal databases(data on potential candidates, their work experience, performance, skills, availability, and their preferences regarding a potential international assignment: where he or she would be interested in working, in what capacity, and on what sort of projects.) Internal • Internet • Campaigns in international media • International head-hunters • Relationships with learning institutions External 20
  • 21. Necessary Skills and Abilities for International Managers Skills and Abilities Necessary to Do The Job Skills and Abilities Necessary to Work In a Foreign Location •Technical •Functional •Managerial •Adaptability •Location-specific skills •Personal characteristics Improved Chances of Succeeding in An International Job Assignment 21
  • 22. EXPATRIATE SELECTION Reduce expatriate failure rates by improving selection procedures An executive’s domestic performance does not (necessarily) equate his/her overseas performance potential Employees need to be selected not solely on technical expertise but also on cross-cultural fluency 22
  • 23. SELECTION METHODS Open •Vacancies are advertised •Anyone with appropriate qualification and experience may apply •Interviews (formal/informal) are conducted and selection is done on consensus among selectors. Closed •Nominations are made by line mangers and forwarded to corporate head-quarters •On acceptance by head quarter, candidates are informed •Selection interview for negotiation of the terms and conditions of the assignment Formal •Vacancies are advertised internally •Selection criteria based on JD & JS are made explicit •Psychometric testing is used •Selection done through consensus Informal •Criteria are not specified •Selectors assume that personality characteristics are already known •Importance to networking, reputation, and team fit •Individual preferences of selectors can predominate 23
  • 24. SELECTION CRITERIA FOR EXPATRIATES Key Success Factors for Expatriate Assignments: Technical and managerial skills Personality traits Relational abilities Family situation International motivation Language ability 24
  • 25. j 25
  • 26. Priority of Success Factors Assignment length -Technical and professionals skills are key for short assignments Cultural similarity Required interaction with local people Job complexity and responsibility 26
  • 28. FOUR ATTRIBUTES THAT PREDICT SUCCESS Self-Orientation Possessing high self-esteem, self-confidence and mental wellbeing Others-Orientation -Ability to develop relationships with host-country nationals -Willingness to communicate Perceptual Ability -The ability to understand why people of other countries behave the way they do -Being nonjudgmental and being flexible in management style Cultural Toughness Relationship between country of assignment and the expatriate’s adjustment to it 28