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Performance through agility generic v2.2 seminar

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Performance through agility generic v2.2 seminar

  1. 1. PERFORMANCE THROUGH AGILITY For Human Resources September 2018 Agility Simulation Agility Practices Agility Mindset and Culture Agility Assessment Agility Performance and Measurement Agility Design and Development Clarity, Unity, Agility
  2. 2. AGENDA ➤ Introduction, objectives, desired outcomes and HR ➤ History ➤ Agility ➤ What can Agility Way do for you? ➤ Who are Agility Way?
  3. 3. INTRODUCTION
  4. 4. OBJECTIVES OF THIS SEMINAR ➤ To provide the approach and journey for Organisational Readiness for Agility ➤ Where to establish Agility capability ➤ Focus on Agility Mindset, Culture and Performance ➤ An example of how HR Agility builds the capability for HR
  5. 5. DESIRED OUTCOMES OF THIS SEMINAR ➤ The big picture of how the Organisation can have Agility capability throughout ➤ Why Agility is important ➤ What journey the HR function has to take to achieve Agility ➤ How AgilityWay can help You are beginning to understand:
  6. 6. “The Agile Model of HR states that human resources job is not just to implement controls and standards, and drive execution – but, rather to facilitate and improve organizational agility. This changes HR’s mission and focus. Driving agility means driving programs that create adaptability, innovation, collaboration, and speed” - JOSH BERSIN Insights on Work, Talent, Learning, Leadership, and HR Technology
  7. 7. CHALLENGES FOR MODERN HR • Need to develop leaders at all levels, globally and locally • Younger workforce than ever before with new and different demands • Broader spans of control and global teams • Low levels of engagement, high competition for top talent • Technology still not integrated, analytics not mature • Innovation and success demands collaboration and engagement • Performance management weak, succession weak • CEOs and CXOs demand HR to “solve talent problems”
  8. 8. HR PRESSURE/PAIN POINTS skills growth New ways of working
  9. 9. HR PRESSURE/PAIN POINTS skills growth New ways of working
  10. 10. HR PRESSURE/PAIN POINTS skills growth New ways of working
  11. 11. WHAT IS THE HUMAN RESOURCES FUNCTION CONTRIBUTION Organisational design Measuring team performance Contract pool Value Lead Time Innovate
  12. 12. THE JOURNEY FROM AGILE
  13. 13. THE AGILE MANIFESTO
 
 STATEMENT OFVALUES Process and tools Individuals and interactions over Following a planResponding to change over Source: www.agilemanifesto.org Comprehensive documentation Working solutions over Contract negotiation Customer collaboration over
  14. 14. Copyright Agilityway 2018
  15. 15. SCRUM HAS BEEN USED BY: •Microsoft •Yahoo •Google •Electronic Arts •Lockheed Martin •Philips •Siemens •Nokia •IBM •Capital One •BBC •Intuit •Nielsen Media •First American Real Estate •BMC Software •Ipswitch •John Deere •Lexis Nexis •Sabre •Salesforce.com •Time Warner •Turner Broadcasting •Oce
  16. 16. Copyright Agilityway 2018
  17. 17. AGILITY
  18. 18. WHY AGILE TO AGILITY AGILE Is a collection of processes or more specifically is a set of principles summarised by the Agile Manifesto AGILITY Is the ability of an organisation to rapidly adapt to market and environment changes in productive and cost effective ways. It is capability not a process.
  19. 19. AGILITY ATTRIBUTES ➤ Adaptability ➤ Flexibility ➤ Innovativeness ➤ Resilience ➤ Versatility➤ Responsiveness
  20. 20. WHAT IS AGILITY Agility is defined as the ability to be quick and easy, quick to understand, think, devise quickly, to be nimble with intellectual acuity. ➤ A new way of working not have to, but get to ➤ Ability to adapt to increase speed ➤ Fast Decision Making ➤ Self managing and Empowered Employees ➤ Reduce Cost
  21. 21. AGILITY COMPANIES
  22. 22. WHY AGILITY? Agile organizations combine the efficiencies of scale with the speed, flexibility and resilience to compete and win in today’s world. Companies are asking: ➤ Why does our organization struggle to move quickly and what can we do about it? ➤ How do we empower our people to take more accountability for performance and truly embed customer centricity? ➤ How do we organize for both sides of the productivity equation—cost and innovation-driven growth? Extract from Mckinsey Research ➤ Historically, big beat small. ➤ Scale was a sufficient advantage. ➤ Now, fast and adaptive beats slow and steadfast. ➤ New technologies, evolving customer preferences and changing employee expectations are fundamentally challenging established ways of working in more and more sectors. ➤ It’s time to move beyond a rigid hierarchy, siloed business units, crippling bureaucracy and an increasingly unwieldy matrix.
  23. 23. OUR APPROACH TO AGILITY
  24. 24. AGILITY WAY ARCHITECTURE SALE & MARKETING AGILITY TEAM AGILITY DEVELOPMENT AGILITY HR AGILITY LEADERSHIP AGILITY PRODUCT & SERVICE OWNER CONTINUOUS DELIVERY PIPELINE ENTERPRISE AGILITY LEARNING CULTURE ENTERPRISE TRANSPARENCY Organisation Readiness
  25. 25. ORGANIZATIONAL READINESS ➤ Scale to Enterprise Agility ➤ Embedded Learning Culture ➤ Enterprise Transparency ➤ Continuous Pipeline
  26. 26. STRATEGIC AGILITY LEADERSHIP AGILITY PRODUCT & SERVICE OWNER Agility Coaching
  27. 27. FUNCTION AGILITY ➤ HR Agility ➤ Sales and Marketing Agility ➤ Development Agility ➤ Lean Agility Manufacturing TEAM AGILITY
  28. 28. CASE STUDY ON WHAT TEAM ENVIRONMENT AND MOTIVATION
  29. 29. GOOGLE’S RESEARCH • In 2013&2014 Google analysed and interviewed more than 180 of it’s teams to understand what makes some teams perform better than others. • In conclusion, 5 key factors where identified. Surprising discovery: High performing teams did not necessarily have the most skilled or experienced team members!
  30. 30. ** Malone, T. W. & Lepper, M. R. (1987). Making learning fun: A taxonomy of intrinsic motivations for learning. In R. E. Snow & M. J. Farr (Eds.), Aptitude, learning, and instruction: III. Conative and affective process analysis. Hillsdale, NJ: Erlbaum **
  31. 31. AGILITY WAY MODULES Agility Simulation Agility Practices Agility Mindset and Culture Agility Assessment Agility Performance and Measurement Agility Design and Development Clarity, Unity, Agility
  32. 32. AGILITY PERFORMANCE AND MEASUREMENT Agility SimulationAgility Practice Agility Mindset and Culture Agility Assessment Agility Performance and Measurement Agility Design and Development Clarity, Unity, Agility
  33. 33. WHAT ARE MEASURES FOR PERFORMANCE? 62% 45% 67% 79% 82% 78% 45% 44% 62% 52% Quick response to Strategic Opportunities Shorter decision review cycles Focus on adaption Adapting Customer needs Reduce Risk Team Agility Enterprise Transparency no silos Back up plans to sustain and scale Iterative, timely processes Applying right Technology Example from N26 Bank 10 Performance Measures for Agility
  34. 34. WHAT ARE MEASURES FOR PERFORMANCE? PERFORMANCE IN EFFICIENCY PERFORMANCE SAVINGS PERFORMANCE OF PEOPLE PERFORMANCE IN CUSTOMER CENTRICITY We understand how to measure Agility and provide value for investment Performance in Efficiency We understand how to save and create effectiveness in process, mindset and decision making = Agility Performance in Saving We build high performance team, ownership and empowering the people. Performance of people  We understand how customer centricity drives business performance. Performance in Customer Centricity
  35. 35. MINDSET AND CULTURE CHARACTERISTICS Agility Simulation Agility Practices Agility Mindset and Culture Agility Assessment Agility Performance and Measurement Agility Design and Development Clarity, Unity, Agility
  36. 36. TEAM MINDSET AND CULTURE ➤ Self Management ➤ Autonomy ➤ Empowered ➤ Consensus Collaboration ➤ Self Choice ➤ Safe Environment ➤ Transparency ➤ Learning Culture ➤ Skill Growth ➤ Support each other
  37. 37. INDIVIDUAL MINDSET AND CULTURE ➤ Rapport ➤ Win Win Motivation ➤ Empathy ➤ Thinking Styles ➤ Coaching approach ➤ Self Choice ➤ View people as allies ➤ Begin with the end in mind ➤ Respect other people ➤ Creative cooperation ➤ Responsible ➤ Self confident, control, development ➤ Approachable ➤ Open ➤ Energetic ➤ Reliable ➤ hi EQ
  38. 38. AGILITY WAY MODULES Agility Simulation Agility Practices Agility Mindset and Culture Agility Assessment Agility Performance and Measurement Agility Design and Development
  39. 39. LEADERSHIP AGILITY Expert Achiever Catalyst Co- Creator Synergist Sources: Leadership Agility Bill Joiner and Stephen Josephs
  40. 40. ENTERPRISE AGILITY Embed the Capability in Functional Teams Assess and Design the Leadership Model Assess and Design the Organisational Model Ensure the system supports the capability and design in technology, people, process and governance
  41. 41. SPOTIFY HR CASE STUDY
  42. 42. INTRODUCTION ➤ Spotify case study looks how they organise teams and a new way of working that gains them increased performance
  43. 43. • “Feel like a mini-startup” • Self-organizing • Cross-functional • 5-7 engineers, less than 10 Squad P C SPOTIFY CASE STUDY
  44. 44. Example squads SPOTIFY CASE STUDY
  45. 45. Tribes Provide fast and reliable access to all the world's music Enable high product development speed while maintaining a highly available service P P P P Squad Squad Squad Squad Chapter Chapter P P P P Squad Squad Squad Squad Chapter Chapter SPOTIFY CASE STUDY
  46. 46. Squad (Servant) Leadership Product Owner Chapter Lead(s) Agile Coach “POTLAC” How are we supporting our team? SPOTIFY CASE STUDY
  47. 47. Agile Coaches Individuals Squads Tribes Scope of the Agile Coach SPOTIFY CASE STUDY
  48. 48. MEET THE TEAM ➤ Bob ➤ Mark ➤ Nate ➤ Yodchai Agility Coach and also a Scrum master Change Management and Agile in Hewlett Packard is CEO of PSI Solutions parent of AgilityWay Agility Master Coach
  49. 49. HOW DO WE RECOMMEND YOU GET STARTED Agility Simulation Agility Practices Agility Mindset and Culture Agility Assessment Agility Performance and Measurement Agility Design and Development Clarity, Unity, Agility
  50. 50. HOW DO YOU GET STARTED? ➤ Deploy Agility capability in the functions first ➤ When there is critical mass apply Leadership Agility ➤ After practicing the two and measuring for 6 to 12 months ➤ Deploy Enterprise and Strategic Agility Exp Ac Cat Co- Syn Team Agility HR Agility Sales Agility
  51. 51. WHAT CAN AGILITY WAY DO FOR YOU? Clarity, Unity, Agility SALE & TEAM DEVELO HR LEADE PRODUC CONTIENTER LEARNI ENTERPR
  52. 52. WHAT CAN AGILITY WAY DO FOR YOU? ➤ Link Agility to Value ➤ Sustain and scale Agility ➤ Make the right Culture and Mindset ➤ Assess, Coach and Simulate Agility focusing on functions to achieve organisational readiness
  53. 53. AGILITY WAY APPROACH BUILDING AND SUSTAINING AGILITY INDIVIDUAL COACHING GROUP COACHING AND WORKSHOPS BESPOKE PROGRAMS DEVELOPING CERTIFICATION FOR THE FUTURE
  54. 54. JOURNEY TO AGILITY CAPABLE ENTERPRISE ➤ Embed the capability before changing the organisation ➤ Start with Team Agility in functional teams first ➤ When 80% of your Teams are practicing Agility then you can consider the start of scaling the whole organisation ➤ Leadership Agility will be supported by Enterprise Agility and Strategic Agility Team Agility HR Agility Sales Agility Leadership Agility
  55. 55. AGILITY WAY SERVICES ➤ Experiential Workshops to embed capability ➤ Assessment, Design and Implementation Programs for Organisational Readiness ➤ Training courses Team Agility HR Agility Sales Agility Leadership Agility Enterprise Agility Strategic Agility Agility Coach PMI ACP Scrum
  56. 56. WORKING TOGETHER TO CREATE AGILITY ➤ We sit down with you and assess where you want to start ➤ We can draw from the modules we have created to configure the right workshop and experience for you and your people ➤ We take a strategic approach with you to ensure we put performance measures in place up front ➤ There is a logical order of embedding the capability
  57. 57. Who should attend What will you learnKey Benefit Human Resources Agility To achieve HR Agility to improve performance means unifying the team’s mindset, flexible behaviors and knowledge to be able to adapt in a dynamic environment. This means creating unified harmony, trust, knowledge of each others traits and processes that are nimble and know each other intellectual and emotional acuity so that the team functions as one to achieve challenging and stretched targets. The Human Resources discipline is an enabler for acquiring, utilizing and increasing performance in people. Its major functions are to recruit talent, improve people competency and measure productivity and performance of Human Resources supporting the business in how it organizes at the right size to meet the business needs. Program Schedule Get what you want by managing your mindset and influencing others Overcome the challenges which prevent you from improving the team Learn how to motivate yourself and others Learn to use language with greater precision and elegance Think better, think more clearly and make better speedier decisions This is can be any member of a team no matter which department It can also be for one team set To understand and learn what is required to have the right mindset in the HR team To understand and learn what is required for self awareness and self management to be the best as a team player To understand and learn servant management and empowerment To understand and learn the different constituents Introduction What is HR Agility What do members of the team need to contribute to HR Agility Performance measurement of HR Agility Exercise on Adaptive behavior Modules for HR Agility Knowledge Exercise on Intellectual Acuity Modules for HR Agility • Register Now! Go online at www.agileway.com |Email: training@agileway.com or Call 66(02) 610 3963 • Are you ready to think in a way that yields HR Agility? • Do you have a process to make you an Agilite? • Do you know how to measure the Agility performance of your team? If the answer to these questions is No come and join us Per 1 Day Upto 20 people 99000baht 10% discount booked by 31 Oct 2018
  58. 58. HR AGILITY EXPERIENTIAL WORKSHOP Objectives This objectively looks at the needs of the HR function and HR Team ➤ Getting the right mindset so that team members and teams can be fast adapting and improve their sharpness or keenness of thought, vision, or hearing. ➤ Measuring the performance of team members and the team on individual productivity to provide performance through agility. ➤ Experience what HR Agility is and understand the journey to be an Agilist Measure
  59. 59. HR AGILITY EXPERIENTIAL WORKSHOP What you will learn ➤ To understand and learn what is required to have the right mindset in the HR team ➤ To understand and learn what is required for self awareness and self management to be the best as a team player ➤ To understand and learn servant management and empowerment ➤ To understand and learn the different constituents of Agility What will you achieve ➤ A path to being the best you can be as a HR team member ➤ Practicing servant management techniques ➤ What you need to continue to learn for high performance self and social management ➤ EQ practice and follow on attributes. ➤ Acceptance of how to adapt and how it important being able to adapt is ➤ How to make speedy decisions within your team
  60. 60. HR AGILITY EXPERIENTIAL WORKSHOP ➤ Get what you want by effectively managing your internal mindset and influencing others to happily with with you ➤ Overcome the challenges which prevent you from improving within the team ➤ Learn how to motivate yourself and others with ease ➤ Learn to use language with greater precision and elegance so that you and others can get what you want ➤ Think better, think more clearly and make better speedier decisions ➤ Learn things about yourself that you did not know before ➤ Master your own emotions so that you can handle all situations easily ➤ Enhance your relationships with team members ➤ Develop self confidences and team confidence Benefits
  61. 61. Who should attend What will you learnKey Benefit TeamAgility To achieve Team Agility and improve performance means unifying the team’s mindset, flexible behaviors and knowledge to be able to adapt in a dynamic environment. This means creating unified harmony, trust, knowledge of each others traits and processes that are nimble and know each other intellectual and emotional acuity so that the team functions as one to achieve challenging and stretched targets. Our Team Agility experiential workshop course provides the training, but also exercises and simulations to improve team bonding and nimbleness of process for future use together. Program Schedule Get what you want by managing your mindset and influencing others Overcome the challenges which prevent you from improving the team Learn how to motivate yourself and others Learn to use language with greater precision and elegance Think better, think more clearly and make better speedier decisions This is can be any member of a team no matter which department It can also be for one team set To understand and learn what is required to have the right mindset in the team To understand and learn what is required for self awareness and self management to be the best as a team player To understand and learn servant management and empowerment Introduction What is Team Agility What do members of the team need to contribute Performance measurement Exercise Adaptive behavior Modules for Knowledge Exercise Intellectual Acuity Exercises Practicing each Module Simulation using a • Register Now! Go online at www.agileway.com |Email: training@agileway.com or Call 66(02) 610 3963 • Are you ready to think in a way that yields Team Agility? • Do you have a process to make you an Agilite? • Do you know how to measure the Agility performance of your team? If the answer to these questions is No come and join us Per 1 Day Upto 20 people 99000baht 10% discount booked by 31 Oct 2018
  62. 62. Who should attend What will you learnKey Benefit SalesAgility To achieve Sales Agility and improve performance means unifying the team’s mindset, flexible behaviors and knowledge to be able to adapt in a dynamic environment. This means creating unified harmony, trust, knowledge of each others traits and processes that are nimble and know each other intellectual and emotional acuity so that the team functions as one to achieve challenging and stretched targets. The goal of sales is to be able to achieve a sale in the shortest time possible with the minimum amount of effort whenever a sale is required meeting or going beyond the targets set by our companies strategy. Sales Agility is needed to operate in a fast moving dynamic environment and be able to adapt to the circumstance presented. We focus on embracing customers as part of our sales organisation. Each sales person needs the mindset, Program Schedule Get what you want by managing your mindset and influencing others Overcome the challenges which prevent you from improving the team Learn how to motivate yourself and others Learn to use language with greater precision and elegance Think better, think more clearly and make better speedier decisions This is can be any member of a team no matter which department It can also be for one team set To understand and learn what is required to have the right mindset in the Sales team To understand and learn what is required for self awareness and self management to be the best as a team player To understand and learn servant management and empowerment To understand and learn the different constituents Introduction What is Sales Agility What do members of the team need to contribute to Sales Agility Performance measurement of Sales Agility Exercise on Adaptive behavior Modules for Sales Agility Knowledge Exercise on Intellectual Acuity Modules for Sales Agility • Register Now! Go online at www.agileway.com |Email: training@agileway.com or Call 66(02) 610 3963 • Are you ready to think in a way that yields Sales Agility? • Do you have a process to make you an Agilite? • Do you know how to measure the Agility performance of your team? If the answer to these questions is No come and join us Per 1 Day Upto 20 people 99000baht 10% discount booked by 31 Oct 2018
  63. 63. WHAT DO YOU DO NEXT? ➤ Book a workshop today with 10% discount before 31 October 2018 ➤ Tell your colleagues about Agility and AgilityWay ➤ Talk to us about your requirements and let us help you ➤ Like our AgilityWay Facebook where other information is given and offers monthly
  64. 64. DESIRED OUTCOMES OF THIS SEMINAR ➤ The big picture of how the Organisation can have Agility capability throughout ➤ Why Agility is important ➤ What journey the HR function has to take to achieve Agility ➤ How Agile Way can help You are beginning to understand:
  65. 65. Q & A

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