Please use at least two references to back up your ideas. (other than the text) Solution http://catalog.flatworldknowledge.com/bookhub/2050?e=fwk-127512-11cases#fwk-127512-ch11_s01 http://courses.jonesinternational.edu/private/jiu/media/assets/978-1-4533-0090-9_Carpenter/978-1-4533-0090-9.carpenter.chapter.11.pdf these two links will help u alot... You could argue that Bernard Ebbers, of the now defunct WorldCom, created a culture of poor decision making. As CEO, Ebbers avoided internal company conflict at all costs, and he ultimately avoided the reality that WorldCom, once the dominant company in the telecommunications industry, was in serious economic trouble. Notorious for his temper, employees were reluctant to present Ebbers with company information that he didn .