Error messages

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  • Your user didn't commit murder, don't act like they did.
  • Your user didn't commit murder, don't act like they did.
  • Your user didn't commit murder, don't act like they did.
  • Your user didn't commit murder, don't act like they did.
  • Your user didn't commit murder, don't act like they did.
  • Your user didn't commit murder, don't act like they did.
  • Your user didn't commit murder, don't act like they did.
  • Your user didn't commit murder, don't act like they did.
  • Your user didn't commit murder, don't act like they did.
  • Your user didn't commit murder, don't act like they did.
  • Your user didn't commit murder, don't act like they did.
  • Error messages

    1. 1. Error Messages
    2. 2. Dont Accuse the User
    3. 3. If its anyones fault, its yours
    4. 4. Speak the users language
    5. 5. Speak the users language
    6. 6. Identify the specific problem
    7. 7. If possible, fix the problem
    8. 8. If possible, fix the problem
    9. 9. Dont just turn text red
    10. 10. Give clear instructions
    11. 11. Let them know you take it seriously
    12. 12. Further Reading“10 Tips on Writing Hero-worthy Error Messages” Treehousehttp://blog.teamtreehouse.com/10-tips-on-writing-hero-worthy-error-messages“Avoid Being Embarrassed by Your Error Messages,” UXMattershttp://www.uxmatters.com/mt/archives/2010/08/avoid-being-embarrassed-by-your-error-messages.php“A More Useful 404,” A List Aparthttp://alistapart.com/article/amoreuseful404“Non-Fatal Errors: Creating Usable, Effective Error Messages,” Writers UAhttp://www.writersua.com/articles/message/index.html

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