SOFT SKILLS WORLD takes pleasure in introducing itself as an experienced and competent conglomeration with more than 300 Training & Development professionals. This team represents key functional domains across industries.
We sincerely look forward to joining hands with your esteemed organization in our endeavour to create a mutually satisfying win-win proposition per se Organization Development interventions.
May we request you to visit us at http://www.softskillsworld.com/to have a glimpse of the bouquet of our offers .We have partnered with the best & promise you an excellent organizational capability building.
We firmly believe Hard Skills alone are not sufficient enough to enhance business success. Aligned with high performance organizational culture and given the right direction, Soft Skills is the best recipe for business success.
1. WELCOME TO
Workshop
ON
“TEAM BUILDING”
BY: SOFT SKILLS WORLD
2. Team Building - Definition
• Team building" (or "'teambuilding'") refers to the process
of establishing and developing a greater sense of
collaboration and trust between team members.
Interactive exercises, team assessments, and group
discussions enable groups to cultivate this greater sense
of teamwork.
3. Team work & Team building
• To understand the basic concepts and ideas of team work
and team building.
• To appreciate the strengths and difficulties of working as a
team.
• To learn the basics of promoting team work in the
organization.
4. Types of Teams
• Formal versus informal
• Mechanical versus organic
• Inter-team versus intra-team
• Inter-agency versus intra-agency
• Same discipline versus different disciplines
• User-involved versus user-led
5. Synergy of Teams
• Synergy: the creation of a whole that is greater than the
sum of its parts.
• Usefulness of synergy includes:
o increasing resources for problem solving
o improving quality of decision making
o enhancing members’ commitments to tasks
o fostering creativity and innovation
o satisfying individual needs for growth
6. Task Activities of a Team
• Initiating
• Information sharing
• Summarizing
• Elaborating
• Opinion giving
• Distributed leadership
7. Maintenance Activities of a Team
• Gatekeeping
• Encouraging
• Harmonizing
• Reducing tension
• Norming
• Self-managing
8. Avoidance of disruptive activities or behavior
• Being aggressive
• Blocking
• Self-confessing
• Seeking sympathy
• Competing
• Withdrawal
• Seeking recognition
9. Obstacles to Team Work
• Personality conflicts: Individual differences in personality
and work style may disrupt the group.
• Task ambiguity: Unclear agendas and ill-defined
problems.
• Free riding: Diffusion of individual efforts and
responsibilities.
• Poor readiness to work: Wasting of time in unprepared
meetings
10. Characteristics of High Performance Teams
• A clear and elevating goal
• A task-driven, result-oriented structure
• Competent and committed members
• A collaborative climate
• External support, recognition and delegation
• Strong, principled and yet democratic leadership
11. Team cohesiveness versus performance
norms
• Low productivity: strong commitments to harmful norms
• Low to moderate productivity: weak commitments to
harmful norms
• High productivity: strong commitments to supportive
norms
• Moderate productivity: weak commitments to supportive
norms
12. Teamthink/Groupthink
• Teamthink or Groupthink is the tendency for highly
cohesive groups to lose their critical evaluative
capabilities for undermining their weaknesses and
promoting their strengths. Because of undesirable
competition and disruption between teams, alienation
will be resulted accordingly.
13. Symptoms of Groupthink
• Illusions of group invulnerability
• Belief in inherent group morality
• Applying direct pressure to ‘deviants’ to conform to group
wishes
• Self-censorship by members
• Accepting consensus prematurely
• Protecting the team from hearing disturbing viewpoints
from outsiders
14. How to handle groupthink
• Encourage a sharing of viewpoints
• Create subgroups to work on the same problem and then
share their proposed solutions
• Assign one member to play a ‘devil’s advocate’ role at
each group meeting
• Review the decision after consensus is apparently
achieved
15. Inputs of Team building
• Organizational setting: resources, technology, structures,
atmosphere
• Nature of task: clarity and complexity
• Group size: number of members
• Membership characteristics: abilities, values and
personalities
• User participation: primary versus secondary users
16. Throughputs of team building
• The way members interact and work together to
transform inputs into outputs.
• The process through which ideas and contribution of team
members are recognized.
17. Outputs of team building
• Accomplishment of desired outcomes as follows:
- task performance and productivity
- human resource maintenance and development
- prevention of disruptive groupthink and team alienation
18. Task Functions
• Information and opinion giver
• information and opinion seeker
• starter
• direction giver
• summariser
• co-ordinator
• diagnoser
• energiser
• reality tester
• evaluator
19. Task Needs
• Defining the task
• Making a plan
• allocating work
• controlling work quality
• checking performance against the plan
• adjusting the plan
20. Maintenance Functions
• Encourager Of Participation
• Harmoniser
• Tension Reliever
• Communication Helper
• Evaluator Of Emotional Climate
• Process Observer
• Standard Setter
• Active Listener
• Trust Builder
• Interpersonal Problem Solver
21. Maintenance Needs
• Setting standards
• maintaining discipline
• building team spirit
• encouraging, motivating, giving a sense of purpose
• ensuring communication with the group
• training the group as a group
23. Individual Needs
• Attending to personal problems
• Encouraging individuals
• Giving status
• Recognizing and using individual abilities
• Training the individual
26. Objectives
In this program you will:
• Understand the importance of building high performance
teams
• Understand the importance of having team objectives and
goals
• Use effective communication skills to build trust,
interdependence, mutual respect among team members
• Appreciate and work with the diversity and differences
within and outside the team
• Lead and develop team members to achieve team goals
• Review their performance regularly
• Use effective decision making for developing and managing
the team
27. What are the Challenges Faced by You While
Working in “Team” ?
28. What is Team Building?
Team building" (or "'teambuilding'") refers to the process of
establishing and developing a greater sense of collaboration
and trust between team members. Interactive exercises, team
assessments, and group discussions enable groups to cultivate
this greater sense of teamwork
29. Requirements for Team Building
1. Clear Objectives and Goals
2. Support and Trust
3. Openness and Confrontation
4. Co-operation and Conflict
5. Appropriate Leadership
6. Sound Inter-group Relations
7. Individual Development
8. Regular Reviews
9. Sound Decision Making
30. Hurdles in Teamwork
• Ego
• Unhealthy Competition
• Inferiority & Superiority Complexes
• “Only I Can Do It” attitude
• Self over estimation, and under estimation others
• Jealousy
• Distrust
31. What is a SMART goal?
Specific
Measurable
Attainable
Relevant
Time-Bound
36. Take Away – Tent Pitching
Belief in each other
Key Elements:
Goal, Role, I/P,
Effective communication skills
Process
Overcoming communication barriers
Competently leading & developing team
Appreciating one’s limitation (Mutual Respect)
Coordination
Assignment of task complementing capacity of individuals
38. Take Away – Cave Rescue
Logical & efficient decision making approach
Intensity of risk in terms of taking decision on behalf of others
Significant conflict management skills
Mutual respect and team Consensus
Assertiveness Key Elements:
Goal, I/P
Working in constraint
Control over ego
40. Take Away – Ring Toss
Risk-taking & level of confidence Key Elements:
Goal, Role
Goal-setting & concern for excellence
Planning
Personal responsibility
Learning from feedback (Regular Performance Review)
Examining one’s attitude towards success and failure
42. Take Away – Crossing Team Mats
No individual alone is a clear leader Key Elements:
Goal, Role, Pro
cess
Coordination
Individual goal vs. team (organizational goal)
Checking progress of others for guidance if required
Interdependence for team success
Overcoming difficult situations jointly
44. Take Away – Traffic Jam
Foolproof planning Key Elements:
Goal, Process
Valuable time management
Comprehend and proceeding along with other’s pace
Synchronization is the key
Efficient Problem solving skills
45. Crux of the Matter
• Have Trust & Confidence in Team Members
• Let go -- the Ego
• Not Compete with each other
• Be Committed to the Common Goal
• Communicate Openly & Directly
46. Crux of the Matter
• Resolve Conflict Mutually & Openly
• Empathize & Understand to be Understood
• Support & Respect Individual Differences
• Take up Responsibility & Accountability