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DA010 - Professional Diploma in Public Relations - COMM6024EP




         Media Relations and New Media
             Technology (2011/10)

                               Lecture 4
Building effective media relations with
     press and broadcast media

Developed and Presented by
Roy Ying, Msc., B.Comm.
Note: Pictures used in this power point file
is for academic Purpose only
Table of Content
• Do Hong Kong media enjoy a high level of editorial
  sovereignty?
• Strategy differentiation in building relationship with the
  journalists, the editors, the columnist, the bloggers, and
  the publishers.
• 10 tips in treading all media fairly
• Dos and Don’ts in dealing with media
• Writing a guest column
• Engaging networking events in partnership with
  broadcasting media
• Tutorial – how politicians win battles on public policies
  against the government using media relations?
• Review for mid-term quiz
Editorial sovereignty
• It is protected by Basic Law
• The Hong Kong Journalists Association
  (Chinese: 香港記者協會) was established in
  1968 for practising journalists in Hong Kong to
  enhance press freedom and the integrity of
  news coverage
• It is the reason why we study media relations
  because money can only buy you
  advertisements. Only news will earn its place in
  the editorials
Hong Kong’s Press Freedom
• According to World Press Freedom Index, Hong
  Kong’s ranking has been dropping from 18 in
  2002 to 58 in 2006
• The worry over the Article No. 23 has been the
  main issue:
  – Introduced as a law to protect national security,
    Article 23 of the Basic Law created much concern and
    debate over Hong Kong's right to freedom of speech.
  – The government has never ruled out the re-
    introduction of this bill, and it is clear that it will be one
    of the objectives for the next administration.
Vice Premier Li Ke Qiang’s Visit to
 Hong Kong University in August




                     Class:
                      Class:
                     •• Was there
                         Was there
                        suppression of
                         suppression of
                        freedom of journalism?
                         freedom of journalism?
                     •• What worried you?
                         What worried you?
Sources of media
• Government Information Services
Sources of media
• TVB
Sources of media
• RTHK
Strategy in building relationship
         with different media
• With GIS, there is really no need. All you have
  to do is to subscribe yourself on the distribution
  list.

• With TV, editors have a very short attention span
  (even shorter than newspaper journalists)
   – They want key points
                                Class:
                                 Class:
   – They want the news that    •• How many pieces of
                                    How many pieces of
     best catch audience           news can 6:30pm
                                    news can 6:30pm
                                   TVB news report in
                                    TVB news report in
     attention                     the 21-min program?
                                    the 21-min program?
Strategy in building relationship
        with different media
• With radio, there are a number of
  broadcasting opportunities:
  – News brief every hour
  – Lunch, evening and late night news
  – Talk shows
• Audio clips are as short (if not shorter)
  than video clips.
• Sound bites are preferred.
• More opportunities for live phone-in
Strategy in building relationship
        with different media
• With print media, PR firms can be effective
  in generating interest because unlike TV
  and radio, newspapers and magazines
  can wait (just a little bit)
• Headlines are important
• Graphs, data and charts are welcomed
• Be sure to respond to the column writer’s
  comments
Strategy in building relationship
         with different media
• Social media – forget it. People will say what
  they want. Make sure your senior management
  is prepared to accept bad news every once in a
  while, and you should have the courtesy to leave
  them there.
• Bloggers – sometimes they carry a lot of
  influence. Regular bloggers’ receptions may
  help them get to know your company. Instead of
  press releases, bloggers are looking for articles.
10 tips in treating media fairly
1. Don't write the story for the media. Tell them what the story is and
   how they can cover it, such as where and when the event will take
   place or how to get a hold of the candidate for an interview.

2. Keep your releases to one page. Offer to provide supporting
   documents, such as a position statement, but don't flood editors with
   paper.

3. Don't send your releases to every person at each news outlet whose
   name or email you can discover. Sending multiple copies of the
   same release to dozens of people can backfire.

4. Identify the decision makers at the media that are key for your
   campaign and develop a relationship with them. Get to know what
   issues they think are important in the election and feed them
   information on those issues.

5. Don't call up the media to ask "Did you get my release?" or "Are you
   coming to our press conference?" Only make follow-up calls if you
   have something additional to offer.
10 tips in treating media fairly
6. As much as possible, treat all media equally. Don't discount a
   reporter because she or he works for a weekly.

7. If your fax list has more than 40 or 50 numbers, use a delivery
   service so that each outlet gets your releases at approximately the
   same time.

8. Make sure the press can get a hold of someone from your campaign.
   Answer press calls promptly.

9. Respond to events. If your opponent makes a statement you want to
   comment on, put out a release that says your candidate is available
   to respond…or include his/her response.

10. Don't give up if you don't get the coverage you would like at the
   beginning of your campaign. Remember it's a marathon not a sprint.
Do's in Dealing with News Media
• Do introduce yourself to different media editors,
  journalists, and freelancers by sending them an email
  note or by inviting them out for coffee or lunch.
• Do follow up after the meeting with thank-you note,
  mentioning that you will be in touch as appropriate. This
  is important to set the stage for future dialogue.
• Do let them know what your goals are and what special
  events, news, or programs you have coming up.
• Do send out news releases by email about two weeks in
  advance, when you have a special event planned. Send
  a follow-up email a few days later. Phone again at a
  convenient time before the event to suggest a possible
  meeting or interview at the event. The bigger the event,
  the more advance notice should be given.
Do's in Dealing with News Media
• Do tailor your pitch for the needs of each medium. For
  example, set up plenty of photo opportunities for
  television media, human-interest stories for print, and
  interviews for radio.
• Do give them the name of someone who has a personal
  experience to tell. Remember that the media loves a
  good story. Real life stories engage readers and makes
  for better copy than just statistics relating to Linux and
  open source.
• Do ensure that you or your designated spokesperson is
  available for interviews at a moment's notice; otherwise
  much of your efforts will be in vain. Both of you, of
  course, should do your homework and rehearse
  questions and answers in advance. You should have
  facts, statistics, and anecdotes in your head, ready to
  use.
Don‘ts in Dealing with News Media
• Don't send out a pitch or news release with vague,
  general statements. You must convince the editor to
  cover the news that promotes your organization rather
  someone else's.
• Don't ever tell the media what you want from them.
  Instead, ask them about the kinds of stories they're
  looking for. By learning what they want, you can tailor
  your communications to get what you want.
• Don't underestimate the importance of less prominent
  media like community newspapers, cable TV, trade
  journals, and special-interest newsletters. Look at the
  entire spectrum of news media for different angles.
Writing a guest column
• What’s a column?
  – Guest columns and editorials are newspaper
    or magazine opinion pieces, usually 400 to
    800 words long, that are written by someone
    who isn't part of the publication's normal staff.

   Class:
    Class:
   •• What’s the difference
       What’s the difference     Class:
      between a regular           Class:
       between a regular         •• How many ways can
      editorial and a regular
       editorial and a regular       How many ways can
      column?                       you think of for a
                                     you think of for a
       column?                      newspaper to invite
                                     newspaper to invite
                                    someone to write a
                                     someone to write a
                                    column?
                                     column?
Writing a guest column
• Why do newspapers use columns and editorials?
  – Guest columns and editorials, if written well, can be
    important in swaying public opinion, especially on
    current "hot-button" issues
• Any time that you want to express an opinion on
  events and activities of concern to you as a
  community organizer, you should consider
  submitting a guest column or editorial.
  – Do it fast as everyone else is doing the same thing to
    pitch to different media
Writing a guest column
How do you prepare guest columns and editorials?
Step 1 - Find out in advance what the publication's policy is
  on guest editorials and columns.

• Call the publication's editorial office ahead of time to find
  out what their guest editorial policy is and what their
  formatting requirements are.
• You may need to explain why your views are important
  and why the publication should grant you this space.
• Space is limited and competition is fierce for guest
  editorials, so be prepared to try to persuade the paper to
  let you write.
Writing a guest column
Step 2 - Select a writer for the piece.
• If possible, find a known public figure who is involved
  with or sympathizes with your cause. People DO notice
  who the author is. If you can't get a well-known "name "
  to write the piece, it won't be disastrous, but it always
  helps.
• More importantly, find someone who is a good writer!
  Even if your author isn't that well known in the
  community, a guest column or editorial can be very
  effective if it is well written. If necessary, your
  organization may have to have others help in writing the
  piece, but they will have to agree to be unsung heroes in
  this case.
Writing a guest column
Step 3 - Know the format requirements for guest
  columns and editorials.
• These requirements vary -- be sure to find out
  the requirements of the specific publication
  you’re writing for
• Most of the time, newspapers require the
  following of guest columns and editorials:
  –   Submissions must be typed, double-spaced
  –   Title and author should be listed at the top
  –   The piece should be 400 to 800 words long
  –   At the end, the author, title, organization, and a one-
      line description of the mission and membership base
      should be listed.
Tips in writing attractive columns
•   Startling or eye-opening facts.
•   Intriguing questions.
•   Exploring common myths.
•   Interesting or amusing anecdotes.
•   Slice-of-life examples.
•   Interesting comparisons.
•   Real-life testimonials
•   Practical tips on what the reader can do to make
    a difference.
Engaging events in partnership
      with broadcasting media
• Working with a media partner can bring
  great rewards such as free advertising,
  increased profile and targeted editorial.
• But how do we create sustainable
  partnerships with the media that are
  mutually beneficial?
Typical deal
1. WHAT CAN WE OFFER
• Interesting stories
• Exclusivity
• Access to speakers or VIPs with a longer lead time
• Special reader offers and free tickets
• The opportunity to expand current readership/audience
• A single point of contact
• Brand association
• Branding opportunities
• Visibility
• Expertise and background information
Typical deal
2. WHAT WE WANT IN RETURN
• Coverage
• Advertising (free or a good deal)
• New members
• Profile
• Increased awareness
• Branding / shared association
• Improved quality of editorial and access to editorial
• New contacts
• Less work / More help
Engaging events in partnership
   with broadcasting media
Class Discussion 1
• What happened next?
Class Discussion 1
• Then what?
Class Discussion 1
• What do you think of this development?

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OUHK COMM 6024 Lecture 4 - Building effective media relations with press and broadcast media

  • 1. DA010 - Professional Diploma in Public Relations - COMM6024EP Media Relations and New Media Technology (2011/10) Lecture 4 Building effective media relations with press and broadcast media Developed and Presented by Roy Ying, Msc., B.Comm. Note: Pictures used in this power point file is for academic Purpose only
  • 2. Table of Content • Do Hong Kong media enjoy a high level of editorial sovereignty? • Strategy differentiation in building relationship with the journalists, the editors, the columnist, the bloggers, and the publishers. • 10 tips in treading all media fairly • Dos and Don’ts in dealing with media • Writing a guest column • Engaging networking events in partnership with broadcasting media • Tutorial – how politicians win battles on public policies against the government using media relations? • Review for mid-term quiz
  • 3. Editorial sovereignty • It is protected by Basic Law • The Hong Kong Journalists Association (Chinese: 香港記者協會) was established in 1968 for practising journalists in Hong Kong to enhance press freedom and the integrity of news coverage • It is the reason why we study media relations because money can only buy you advertisements. Only news will earn its place in the editorials
  • 4. Hong Kong’s Press Freedom • According to World Press Freedom Index, Hong Kong’s ranking has been dropping from 18 in 2002 to 58 in 2006 • The worry over the Article No. 23 has been the main issue: – Introduced as a law to protect national security, Article 23 of the Basic Law created much concern and debate over Hong Kong's right to freedom of speech. – The government has never ruled out the re- introduction of this bill, and it is clear that it will be one of the objectives for the next administration.
  • 5. Vice Premier Li Ke Qiang’s Visit to Hong Kong University in August Class: Class: •• Was there Was there suppression of suppression of freedom of journalism? freedom of journalism? •• What worried you? What worried you?
  • 6. Sources of media • Government Information Services
  • 9. Strategy in building relationship with different media • With GIS, there is really no need. All you have to do is to subscribe yourself on the distribution list. • With TV, editors have a very short attention span (even shorter than newspaper journalists) – They want key points Class: Class: – They want the news that •• How many pieces of How many pieces of best catch audience news can 6:30pm news can 6:30pm TVB news report in TVB news report in attention the 21-min program? the 21-min program?
  • 10. Strategy in building relationship with different media • With radio, there are a number of broadcasting opportunities: – News brief every hour – Lunch, evening and late night news – Talk shows • Audio clips are as short (if not shorter) than video clips. • Sound bites are preferred. • More opportunities for live phone-in
  • 11. Strategy in building relationship with different media • With print media, PR firms can be effective in generating interest because unlike TV and radio, newspapers and magazines can wait (just a little bit) • Headlines are important • Graphs, data and charts are welcomed • Be sure to respond to the column writer’s comments
  • 12. Strategy in building relationship with different media • Social media – forget it. People will say what they want. Make sure your senior management is prepared to accept bad news every once in a while, and you should have the courtesy to leave them there. • Bloggers – sometimes they carry a lot of influence. Regular bloggers’ receptions may help them get to know your company. Instead of press releases, bloggers are looking for articles.
  • 13. 10 tips in treating media fairly 1. Don't write the story for the media. Tell them what the story is and how they can cover it, such as where and when the event will take place or how to get a hold of the candidate for an interview. 2. Keep your releases to one page. Offer to provide supporting documents, such as a position statement, but don't flood editors with paper. 3. Don't send your releases to every person at each news outlet whose name or email you can discover. Sending multiple copies of the same release to dozens of people can backfire. 4. Identify the decision makers at the media that are key for your campaign and develop a relationship with them. Get to know what issues they think are important in the election and feed them information on those issues. 5. Don't call up the media to ask "Did you get my release?" or "Are you coming to our press conference?" Only make follow-up calls if you have something additional to offer.
  • 14. 10 tips in treating media fairly 6. As much as possible, treat all media equally. Don't discount a reporter because she or he works for a weekly. 7. If your fax list has more than 40 or 50 numbers, use a delivery service so that each outlet gets your releases at approximately the same time. 8. Make sure the press can get a hold of someone from your campaign. Answer press calls promptly. 9. Respond to events. If your opponent makes a statement you want to comment on, put out a release that says your candidate is available to respond…or include his/her response. 10. Don't give up if you don't get the coverage you would like at the beginning of your campaign. Remember it's a marathon not a sprint.
  • 15. Do's in Dealing with News Media • Do introduce yourself to different media editors, journalists, and freelancers by sending them an email note or by inviting them out for coffee or lunch. • Do follow up after the meeting with thank-you note, mentioning that you will be in touch as appropriate. This is important to set the stage for future dialogue. • Do let them know what your goals are and what special events, news, or programs you have coming up. • Do send out news releases by email about two weeks in advance, when you have a special event planned. Send a follow-up email a few days later. Phone again at a convenient time before the event to suggest a possible meeting or interview at the event. The bigger the event, the more advance notice should be given.
  • 16. Do's in Dealing with News Media • Do tailor your pitch for the needs of each medium. For example, set up plenty of photo opportunities for television media, human-interest stories for print, and interviews for radio. • Do give them the name of someone who has a personal experience to tell. Remember that the media loves a good story. Real life stories engage readers and makes for better copy than just statistics relating to Linux and open source. • Do ensure that you or your designated spokesperson is available for interviews at a moment's notice; otherwise much of your efforts will be in vain. Both of you, of course, should do your homework and rehearse questions and answers in advance. You should have facts, statistics, and anecdotes in your head, ready to use.
  • 17. Don‘ts in Dealing with News Media • Don't send out a pitch or news release with vague, general statements. You must convince the editor to cover the news that promotes your organization rather someone else's. • Don't ever tell the media what you want from them. Instead, ask them about the kinds of stories they're looking for. By learning what they want, you can tailor your communications to get what you want. • Don't underestimate the importance of less prominent media like community newspapers, cable TV, trade journals, and special-interest newsletters. Look at the entire spectrum of news media for different angles.
  • 18. Writing a guest column • What’s a column? – Guest columns and editorials are newspaper or magazine opinion pieces, usually 400 to 800 words long, that are written by someone who isn't part of the publication's normal staff. Class: Class: •• What’s the difference What’s the difference Class: between a regular Class: between a regular •• How many ways can editorial and a regular editorial and a regular How many ways can column? you think of for a you think of for a column? newspaper to invite newspaper to invite someone to write a someone to write a column? column?
  • 19. Writing a guest column • Why do newspapers use columns and editorials? – Guest columns and editorials, if written well, can be important in swaying public opinion, especially on current "hot-button" issues • Any time that you want to express an opinion on events and activities of concern to you as a community organizer, you should consider submitting a guest column or editorial. – Do it fast as everyone else is doing the same thing to pitch to different media
  • 20. Writing a guest column How do you prepare guest columns and editorials? Step 1 - Find out in advance what the publication's policy is on guest editorials and columns. • Call the publication's editorial office ahead of time to find out what their guest editorial policy is and what their formatting requirements are. • You may need to explain why your views are important and why the publication should grant you this space. • Space is limited and competition is fierce for guest editorials, so be prepared to try to persuade the paper to let you write.
  • 21. Writing a guest column Step 2 - Select a writer for the piece. • If possible, find a known public figure who is involved with or sympathizes with your cause. People DO notice who the author is. If you can't get a well-known "name " to write the piece, it won't be disastrous, but it always helps. • More importantly, find someone who is a good writer! Even if your author isn't that well known in the community, a guest column or editorial can be very effective if it is well written. If necessary, your organization may have to have others help in writing the piece, but they will have to agree to be unsung heroes in this case.
  • 22. Writing a guest column Step 3 - Know the format requirements for guest columns and editorials. • These requirements vary -- be sure to find out the requirements of the specific publication you’re writing for • Most of the time, newspapers require the following of guest columns and editorials: – Submissions must be typed, double-spaced – Title and author should be listed at the top – The piece should be 400 to 800 words long – At the end, the author, title, organization, and a one- line description of the mission and membership base should be listed.
  • 23. Tips in writing attractive columns • Startling or eye-opening facts. • Intriguing questions. • Exploring common myths. • Interesting or amusing anecdotes. • Slice-of-life examples. • Interesting comparisons. • Real-life testimonials • Practical tips on what the reader can do to make a difference.
  • 24. Engaging events in partnership with broadcasting media • Working with a media partner can bring great rewards such as free advertising, increased profile and targeted editorial. • But how do we create sustainable partnerships with the media that are mutually beneficial?
  • 25. Typical deal 1. WHAT CAN WE OFFER • Interesting stories • Exclusivity • Access to speakers or VIPs with a longer lead time • Special reader offers and free tickets • The opportunity to expand current readership/audience • A single point of contact • Brand association • Branding opportunities • Visibility • Expertise and background information
  • 26. Typical deal 2. WHAT WE WANT IN RETURN • Coverage • Advertising (free or a good deal) • New members • Profile • Increased awareness • Branding / shared association • Improved quality of editorial and access to editorial • New contacts • Less work / More help
  • 27. Engaging events in partnership with broadcasting media
  • 28. Class Discussion 1 • What happened next?
  • 30. Class Discussion 1 • What do you think of this development?