A presentation on Knowledge Management given by Ron Young to second year MBA students at CASS Business School, London

2. www.knowledge-management-online.com

3. http://km-consulting.blogspot.com

5. “ The most important, and indeed truly unique, contribution of management in the 20 th century was the fifty-fold increase in the productivity of the manual worker in manufacturing. The most important contribution management needs to make in the 21 st century is similarly to increase the productivity of knowledge work and the knowledge worker” Peter F. Drucker

9. Progress in 30 years?

11. Knowledge Management and Web 2.0?

12. "Knowledge Management is the discipline of enabling individuals, teams and entire organisations to collectively and systematically create, share and apply knowledge, to better achieve their objectives"

13. Knowledge Assets

14. Knowledge Asset Management 90m ? 10m 90m 10m MA SA HA FA MA SA HA FA

15. “ We know far less than we think we know”

17. Knowledge Era

18. Timeless Business Principles

19. Timeless Business Principles Productivity

20. Timeless Business Principles Productivity Relations

21. Timeless Business Principles Productivity Relations Quality

22. Timeless Business Principles Productivity Relations Quality Knowledge

23. Why? Productivity Relations Quality Knowledge

24. Why?

25. Timeless Business Principles Increase Sales

26. Timeless Business Principles Increase Sales Reduce Costs

27. Timeless Business Principles Increase Sales Reduce Costs Increase Profit/Value

28. Timeless Business Principles Increase Sales Reduce Costs Increase Value Knowledge

29. People & Knowledge Sharing

31. KM Principles Trust

32. KM Principles Communicate Trust

33. KM Principles Communicate Learn Trust

34. KM Principles Communicate Learn Share Trust

35. Timeless, Changeless Business Principles (Business Wisdom)

36. Timeless, Changeless Business Principles (Business Wisdom) + application of the best of the emerging and changing strategies, methods, tools and technologies

37. Timeless, Changeless Business Principles (Business Wisdom) + application of the best of the emerging and changing strategies, methods, tools and technologies = extraordinary value

40. “ The Web has radically and fundamentally changed the economics, processes and tools of knowledge"

41. Knowledge Portal www.eol.org

42. Knowledge Asset Auditing?

46. “ Beyond time are the timeless principles. Beyond knowledge is the wisdom to be able to apply the timeless principles using the best strategies, processes, tools and technologies.” Beyond Time & Knowledge November 2007

47. www.knowledge-management-online.com http://km-consulting.blogspot.com [email_address]