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Improving Job
                             Interviews Skills



Job Interview Presentation       Ron Drew        –1–
AGENDA
               – Typical Job Interview

               – Preparing for the Job Interview

               – Appearance

               – Prohibited Interview Questions

               – Most Commonly-Asked Interview Questions

               – Questions you can ask at the Job Interview

               – Post-Interview Follow-Up

               – If time permits…

                       • Job Interview Questions & Possible Answers




Job Interview Presentation        Ron Drew    –2–
The Transition 101 Model

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                                 Are you prepared to do each one of these steps?

Job Interview Presentation          Ron Drew      –3–
Typical Job Interview
                FIRMS ARE LOOKING FOR SOLUTIONS TO THEIR PROBLEMS THAT
                   REDUCE COSTS WHILE ADDING VALUE AT THE SAME TIME
                             YOU have to be the problem solver !!!!

           Purpose of the typical job interview is to:
           1.More closely screen a handful of applicants.
           2.To learn more about you, your personality, your appearance, your demeanor.
           3.To determine your ability to answer some stupid/hard questions.
                              •It is NOT about your paper…it is about YOU!!

           Standard Format:
            – Greetings and Small Talk to break the ice
            – Interviewer gives brief overview of position and organization
            – YOU ANSWER questions.
                    •    (Work Experience, Strengths/Weaknesses etc. .YOU talk ..longest part of interview)
             – YOU ASK questions
             – Interviewer closes the interview and explains the next steps
             – Be SURE to thank the interviewer for his/her time



Job Interview Presentation            Ron Drew        –4–
The 4 P’s of Job Interview
                                              Preparation
          Frustrating for an interviewer to have someone that they are talking to who
          really does not know the company or the position they are applying for.

                                                Practice
          Candidates can often anticipate the kinds of questions -– if not the exact
          questions -- Once you've determined the probable questions, practice with
          someone or a mirror is recommended.

                                      Personal Presentation
          1.Dressing appropriately
                                                                     “A smile is contagious; be a carrier!!”
          2.Hand Shake
          3.Not being nervous
          4.Smiling
          5.Eye Contact
                                          Perceptive Questions
          It's profoundly disappointing in interviews to get to the end and the
          interviewer says, ‘Do you have any questions I can answer for you?' and you
          say, ‘Nope, I think you answered them all,' and that's the end of it. It reflects
          negatively on the candidate.



Job Interview Presentation     Ron Drew       –5–
Typical Job Interview
                                            During the interview
    •You should:
            –    Be enthusiastic and prepared
            –    Be knowledgeable about the organization (do your homework)
            –    Be confident and sell your skills
            –    Listen carefully and be interested

    •The interviewer will try to determine the following traits:
            –    Achiever
            –    Productive
            –    Self-starter
            –    Contributor
            –    Quick Learner
            –    Easy Going
            –    Dependable
            –    Stable
            –    Responsible

            Interviewer will try to determine if you possess the nine traits by asking you a
               series of questions and observing your demeanor while you answer them.
               Therefore, spend time preparing for the interview in order to make the best
               impression.


Job Interview Presentation
                                      Be able to –
                                 Ron Drew     –6
                                                 answer the question: “Why should I hire you?”
Preparing for the Job Interview
Memorizing good answers to typical interview questions isn’t enough preparation.

If three candidates are being interviewed for the same job and only one has spent several
hours researching the company/industry, who do you think stands the best chance?

•You should:
    – Spend 3, 4 or more hours to become familiar with the company, products/services,
       competitors, and the industry it operates.
    – Be able to answer
                • “Why do you want to work for us?”
                • “What do you know about our company?”
                • “How can you benefit our company?”
        – If you do this, your odds of beating your competition increase dramatically.

•Do Research:
    – Start researching a company by simply typing “Name of Company” in major
       search engine like Google.com.
                             »   www.411stocks.com
                             »   www.businesswire.comk
                             »   www.brint.com
                             »   www.wetfeet.com
                             »   www.hooversonline.com
                             »   www.thomasregister.com
                             »   www.reuters.com


Job Interview Presentation           Ron Drew      –7–
Preparing for the Job Interview
   Topics to Research             Know as many of these answers before the interview:



 How old is the company?                       What are its short and long term goals?

 What are its products or services?            How has the company resolved

 Who are its customers?                          problems?
                                                Have there been recent employee
 Who are its major competitors?
                                                  layoffs?
 What are its reputation and industry
                                                Where is the company located?
     standing?
                                                  (Multiple Locations?)
 What are its new products or services?
                                                What are the backgrounds of
 How large is the company?                       management?
                                                What training programs are offered?




Job Interview Presentation    Ron Drew   –8–
Preparing for the Job Interview
                             You cannot turn down a job you have not been offered!
                                   There is ONLY 3 Real Interview Questions!!
                1.     Strengths                               Can you do the job?
                2.     Motivation                              Will you love the job?
                3.     Fit                                     Can I stand working with you?
                       Interviewer asks:
        What are your strengths?                                          (strengths)
        What are you looking to do?                                       (motivation)
        What sort of people do you like to work with?                     (fit)
                This is tricky stuff !!!! Invest the time and make sure you answer the 3!!!!
        The quality of your pre-interview research, preparation and rehearsal will strongly impact the
        success of your interviews.


        The more prepared you are, the better impression you will make.


        Most unsuccessful interviews can be traced to lack of preparation, not lack of qualifications.



Job Interview Presentation          Ron Drew   –9–
Arriving for an Interview
                                           On Time is LATE!!!!
           Arrive 15 minutes early (sit in your car if earlier!)
                  – Arrival announce, Interviewer Impressed
                  – Speaks volumes for reliability, dependable and sensitive to his/her
                    time being valuable
                  – Use the time to
                       • Gather your thoughts
                       • Use the Restroom
                       • Check your appearance
                  – If a company newsletter in waiting area, use it to add to company
                    information
                  – Treat the Receptionist with respect!!

           Set your clocks 20 minutes ahead


           TEST Drive and find the parking!


Job Interview Presentation      Ron Drew      – 10 –
Hiring Checklist
                             Departmental Leaders look for candidates who:


   Knows how to work well in a team                   Makes a good impression with the
    environment.                                        entire team, not just the hiring
                                                        manager.
   Shows enthusiasm for the job.
                                                       Makes a good impression with the
   Can understand the business                         organization’s customers.
    mission behind department
    initiatives.                                       Is highly intelligent and has excellent
                                                        problem-solving abilities.
   Has a strong work ethic.
                                                       Has relevant experience and
   Can think creatively to solve                       education.
    problems.




Job Interview Presentation        Ron Drew   – 11 –
Appearance
                 Men
                                               Ask About Dress Code
    Fingernails should be short and clean; manicured if      Fingernails should be clean; manicured if possible.
     possible.                                                Choose subtle low-key over bright fashion colors for nail
    Hair should be clean, well groomed and freshly           polishes.
     trimmed. Use a dandruff shampoo, if necessary, and
     always comb hair with your jacket off.                   Wear a suit or tailored dress in basic navy or gray.
                                                              Blouses should also be tailored and color coordinated.
    A navy blue or dark gray suit is appropriate for most    Don’t wear big bows or ties.
     positions. Be sure it's cleaned and pressed. Men
     with stout builds should avoid three-piece suits.
                                                              Avoid exotic hairstyles and excessive makeup. Hair
    Shirts should be white, freshly laundered and well       should be neat, clean and brushed with your jacket off.
     pressed.                                                 Makeup should be light and natural looking.
    A quiet tie with a subtle design and a hint of red is    Use deodorant and avoid colognes or fragrances.
     suitable for a first interview. Avoid loud colors and
     busy designs.
                                                              Jewelry should be limited and subtle. Don’t wear
    Jewelry should be kept minimal. A watch and              jewelry or pins that indicate membership in religious or
     wedding or class ring are acceptable. Don't wear         service organizations.
     jewelry or pins that indicate membership in religious
     or service organizations. Use deodorant and avoid        A closed toe pump that is color coordinated with your
     colognes or fragrances completely.
                                                              outfit is appropriate for an interview. Avoid open-toed
    Shoes that are black and freshly polished (including     shoes or sling-backs.
     the heels) are a safe choice for an interview. Socks
     should be black or blue and worn over the calf.          For good posture cross legs at the ankles, not at the
                                                             knees.
     For good posture cross legs at the ankles, not at the
     knees.
                                                              Maintain good eye contact.
    Maintain good eye contact.
                                                              Do not take portable phones or beepers into an
    Do not take portable phones or beepers into an           interview.
     interview.


Job Interview Presentation          Ron Drew         – 12 –
Types of Job Interview

                             1. Sequential or “Beauty Parade”

                             2. Decision Makers Probably the least structured/
                                professional

                             3. Stamp-of-Approval – Executives or Peers

                             4. Presentations “You’re On”

                             5. Stress - Panels

                             6. Exit Interviews – Typically HR Follow-ups




Job Interview Presentation         Ron Drew   – 13 –
The Job Interview
    Think about the following from start to end of interview:
                     Do you want a glass of water, coffee or soda ? (Yes or No)
                     Pay attention to your and the interviewer’s body language !
                     If in an office, what does the interviewer’s office look like ?
                     If in a group, know your audience.
                     Eye to eye contact.
                     Tell SHORT Stories, if appropriate
                     Is/Are the interviewer(s) ORGANIZED or is it a SOCIAL EVENT ?
                              ORGANIZED….interviewer runs the interview
                              SOCIAL EVENT…you have to run the interview
                     Know when to STOP talking ! (Answers should be 30-60 seconds)
                     DO NOT repeat each question back to interviewer !
                     To take notes OR NOT to take notes, that is the question.
                     Watch the time !
                     Get a business card

Job Interview Presentation          Ron Drew    – 14 –
The Job Interview

     First impressions can make you or break you – within 15 - 30 seconds.


     You must know and be able to state what your ideal work situation is.


     You must have your “Two-Minute Drill” down cold.

     You must be ready to discuss and illustrate your strengths (and weaknesses) at the drop of a hat.

                                                             Interview Impact
     If you don’t know, or can’t state why you are there, the interviewer won’t know either.
              Areas                                                                         Approximate Interview Impact
              Attitude                                                                                    40 percent

              Image and Appearance                                                                        15 percent
              Communication (verbal and nonverbal)                                                        35 percent
              Job Qualifications                                                                          10 percent




Job Interview Presentation                          Ron Drew              – 15 –
Don’t do the Following at an Interview
           Exaggerate or make up anything
           Carry in an overcoat, umbrella, briefcase to an interview
           Sit before being asked
           Chew anything
           Smoke
           Fidget
           Interrupt
           Slouch or get “too” comfortable
           Mumble or shout or raise your voice at the end of sentences
           Talk too much on the same question (yada...yada...yada !!!)
           State your answer and stop



Job Interview Presentation   Ron Drew   – 16 –
Don’t do the Following at an Interview
            Answer with a simple “yes” or “no”
            Be negative about anything (prior job, manager, company)
            Show annoyance
            Play hard to get
            Curse...when an interviewer gets you comfortable...do NOT drop
             the F..Bomb!!
            Project an attribute is desperation (Hire Me ...I Beg You!!) –or--
             Imply the job is beneath you
            Ask about vacations, salary, bonuses, benefits, until after you
             have a firm offer
            Accept an offer on the spot

            Complain about the parking or directions

            Space out / Zone out

            Do anything disgusting (pick at teeth or nose etc)

Job Interview Presentation   Ron Drew   – 17 –
Forbidden Interview Questions
               Federal and State legislation prohibits employers from asking certain questions during
               the interview. Not all employers are familiar with these laws.

               What should you do if asked and illegal question? Experts say, if you want
               the job you should ignore the violation and answer. Others recommend that you very
               tactfully point out the question is illegal.

               Questions employers are not supposed to ask:
            1. What was your maiden name?
            2. When were you born?
            3. When did you graduate from high school?
            4. What is your race?
            5. Do you have physical or mental disabilities?
            6. Do you have a drug or alcohol problem?
            7. Are you taking any prescription drugs?
            8. Would working on weekends conflict with your religion?
            9. What country are you a citizen of?
            10.Have you ever been arrested?
            11.What language did you speak in your home when you were growing up?


Job Interview Presentation       Ron Drew      – 18 –
Forbidden Interview Questions
       Employers usually obtain information sought by rephrasing them to legal ones in some cases:

Questions employers are not supposed to ask and Questions rephrased:
  –    What was your maiden name?                    What is your Name?

  –    When were you born?                           Are you over 18?

  –    When did you graduate from high school?      Did you graduate from high school?

  –    What is your race?                            No questions about race are allowed !!

  –    Do you have physical or mental disabilities?  Can you perform [specific tasks pertinent to the job description]?

  –    Do you have a drug or alcohol problem?        Can you perform [specific tasks pertinent to the job description]?

  –    Are you taking any prescription drugs?        Can you perform [specific tasks pertinent to the job description]?

  –    Would working on weekends conflict with your religion?     Would you be able to meet the job’s requirement to
       frequently work weekends?

  –    What country are you a citizen of?            Do you have the legal right to work in the USA?

  –    Have you ever been arrested?                  Have you ever been convicted of a felony?

  –    What language did you speak in our home when you were growing up?  This job requires that you speak
       [language]. Do You?




Job Interview Presentation         Ron Drew        – 19 –
Most Commonly-Asked Interview Questions
             Most Commonly Asked Interview Questions           Questions Commonly Asked of Recent College         Most Popular Questions in 2012
o    Why should I hire you?                                               Students or Graduates              o What is your vision of the ideal job
o    Why do you want to work for this company?                 o What is your GPA? Do you feel it reflects     and boss?
o    What are your strengths and weaknesses?                     your true abilities?                        o Why are you searching for new
o    What do you think determines a person’s progress with     o How has your schooling (internships)          employment?
     a company?                                                  prepared you for this position?             o What are your unique qualifications or
o    What have you done to increase your personal              o What was your favorite course in college      experiences that separate you form
     development?                                                and why?                                      other candidates?
o    Are you happy with your career progress do date?          o Why did you decide to attend X college?     o Describe yourself.
o    What are your career goals?                                 Are you happy with your choice?
o
                                                                                                             o What are your short and long term
     Tell Me about Yourself.                                   o What factors did you consider in              goals?
o    What is your most significant accomplishment?               choosing your major?                        o What are the best and worst aspects
o    Are you willing to take calculated risks?                 o How did your college experience change        of our previous job?
o    What are the things that motivate you?                      you?                                        o What do you know about our
o    What is the most difficult situation that you have ever
                                                               o What kind of grades did you have in           company?
     faced?
                                                                 school?                                     o What would your former boss and co-
o    Why do you want to leave your present employer? Or
     What have you been doing since your last position?        o Why were your grades not very good in         workers say about you?
o    What jobs have you enjoyed the most and the least and       school?                                     o What are your strengths and
     why?                                                      o Why didn’t you participate in internship      weaknesses?
o    What actions would you take if we hired you?                programs while in school?
o    Why did you want to get in to this field?                 o Why are you applying for a job unrelated
o    What can you offer us that someone else can’t?              to your internship experiences?
o    How would your supervisor describe you?                   o Why are you applying for a job not
o    Do you work better alone or as part of a team?              related to your degree?
o    What are your primary activities outside of work?         o What extracurricular activities did you
o    How do you handle people that you don’t get along           participate in?
     with?                                                     o If you had it to do over again, would you
o    What makes you think you can handle this position?          choose the same major?
o    With what other companies are interviewing?
o    What has been your greatest challenge?
o    Explain the worst decision you have made.

                                                          Questions with this color need a lot of thought !!!
    Job Interview Presentation              Ron Drew             – 20 –
Questions you can ask at the Interview
  Good Questions to ask the Interviewer: (Pick 3-5 max per interview)
          – Why is this position available?
          – Is this a new position? How long has this position existed?
          – How many people have held this position in the last 2 years?
          – Who would be my supervisor? To whom would I report?
          – Whom will I supervise?
          – With whom will I be working most closely?
          – What do you like about working for this company?
          – What are the current plans for expansion or cutbacks?
          – What kind of turnover rate does the company have?
          – How financially sound is this company?
          – What projects and assignments will I be working on?
          – What happened to the person that held this position before? Was he/she
            promoted, fired? Did he/she retire or accept an offer at another firm?
          – What is this company’s culture? (Rigid and formal or relaxed and flexible?)
          – What are the current problems facing the company (or my department)?



Job Interview Presentation   Ron Drew    – 21 –
Questions you can ask at the Interview
    Good Questions to ask the Interviewer:
            – What do you like most about working for this company? The least?
            – What is the philosophy of the company?
            – What do you consider to be the company’s strengths and weaknesses?
            – What are the company’s long and short term goals?
            – Describe the work environment.
            – What attracted you (the interviewer) to this organization?
            – Why do you enjoy working for this company?
            – Describe the typical responsibilities of the position.
            – What are the most challenging aspects of the position?
            – Describe the opportunities for training and professional development.
            – Will I receive any formal training?
            – What is the company’s promotional policy? Are there opportunities for
              advancement within the organization?
            – What are the next steps in the process?




Job Interview Presentation    Ron Drew     – 22 –
Questions you do NOT ask at the Interview
       – Questions relating to salary and benefits.
          • Though these questions are very important, it is not a question that should be
            brought up during any interview.
          • At all times you should appear 100% committed to the interviewing company.


       – Avoiding the self-serving questions.
          • How did I do in the interview?
          • What do you think of me?
          • What do you think of my qualifications?
          • You will know how well you did in the interview. A human resources
            representative should give you an interview briefing after an offer is made, and
            before you accept, to answer those questions. Questions are a vital part of the
            interview, be sure you are prepared.




Job Interview Presentation   Ron Drew     – 23 –
Post-Interview Follow-Up
•       A follow-up thank you to the interviewer is an important step in the interviewing
        process, one that candidates often forget to take. It is not only proper business
        etiquette, but it also makes you stand out. Write it ASAP after the interview.

•       Send the “thank you” even if you do not want the job. Let the interviewer know in the
        thank you. Ask the interviewer to keep you in mind for any other positions in the future.

•       Also, follow-up with an information such as samples of proposals, code, RFP,
        presentations, etc. if you are requested and legal. You can also follow-up with items not
        related to the position, such as book names etc.

•       Components of the Follow-Up Thank You
          –    Appreciation for the opportunity to interview, tour facilities, meet other employees, etc.
          –    Mention the day of interview and position which you interviewed.
          –    Express continued interest in the position and company.
          –    Re-emphasize your most important skills and qualifications and how you expect to contribute
               to the organization.
          –    Include any information you forgot to mention in the interview, if necessary (be brief).
          –    Close the thank you with a comment about future contact with the employer




    Job Interview Presentation     Ron Drew      – 24 –
Post-Interview Follow-Up
                                          Sample Thank You:
  Dear _________________:
  I appreciated the opportunity to interview at [company] with you on Monday January 7, 2013. The
  tour of the facilities and conversations with [company]’s staff gave me a clear overview of the role of
  [position] at [company]. In particular, I was impressed with the state-of-art equipment in
  [company]’s computer room and the exciting projects that are being introduced and executed at
  [company].

  The entire experience has confirmed my desire for employment as a [position] with [company]. My
  experience along with the chemistry I see within your organization has and will prepare me well for
  this position. Based on my interview, I think I would fit in well with the [company] staff.

  Thank you again for the experience of getting to know your organization better. I would welcome the
  opportunity to work for [company], and look forward to hearing from you in the next two weeks.
  Sincerely,



        ***If you decided after interviewing that you DO NOT want the position, you may offer ***
  Thank you for the opportunity to interview for the position of [position] on Monday January 7, 2013.

  While I still would enjoy working for your company, after learning more about the position I realize
  that I am searching for a more challenging position that better utilizes my skill and experience and
  requires less travel. If you company has such a position, please let me know.
                                                               Follow-up letters are critical
                                                                    Within 24 hours
Job Interview Presentation     Ron Drew     – 25 –
                                                                    One page maximum length
Interview Questions & Possible Answers
Questions                               Answer
                                        Usually first question, Good ice-breaker. Do not give useless information such as I
“Tell me about yourself”                am married, my hobbies are yada yada yada. A great strategy is to ask: "What
                                        area of my background are you most interested in?" Their response allows you to
                                        tell them what they want to hear. Spend 2 minutes focus on work-related skills and
                                        accomplishments. Mention 1 or 2 personal character traits and tell interviewer how
                                        traits helped you accomplish a task. Don’t use old clichés “I am a team player” or
                                        “I have excellent communication skills” unless you can prove it. For example: “I
                                        would describe myself as a self-starter. At ABC Co., there was a problem with
                                        routing delivery vehicles so I created a new system (give details but brief) that
                                        reduced delivery time by 10 percent.”
“Why should we hire you? Why            Take several minutes to answer this one incorporating your personality traits,
do you want this position”              strengths, and experience in to the job you're applying for. Focus on how you can
                                        benefit the company problems and concerns.



                                        State 1 or 2 strengths that are work-related and tell the interviewer the story about
“What is your greatest strength         when that strength helped you accomplish the task. For example: “I have the
(or strengths)?”                        ability to train and motivate people. At ABC Co., employee turnover was very high,
                                        so I ….(give details on how you solved the problem)”

                                        Don’t answer by saying you have no weaknesses! Confess a real weakness you
“What is your greatest weakness         have, but choose one that isn’t particularly relevant to the job you’re seeking. Do
                                        not answer with phony weaknesses such as “I’m a slave to my job”. You might
(or weaknesses)?”                       offer the title of a book you have read that helped you improve your shyness,
                                        impatience, etc.

                                        You can state you want a more challenging position, higher salary, or more
“Why do you want to/did you             responsibility. Do not mention personal conflicts or bad-mouth. This will harm
leave your employer?”                   your chances of being offered the job. Show drive, ambition and motivation.




Job Interview Presentation   Ron Drew    – 26 –
Interview Questions & Possible Answers
 Questions             Answer
                                        Don’t answer, “Because you advertised on Monster”. Indicate the most
 “Why do you want to work for           interesting aspects of the company such as “because it is on the cutting
 this company”                          edge of technology” or “because you are the industry leader”. Your
                                        research on the company should prepare you for the answer.


 “What do you know about our            If you answer “Not Much”, it will probably eliminate you. Do your research
 company?”                              as mentioned. If you can not find information, call their offices and ask the
                                        receptionist to send you information in the form of a brochure, etc.

                                        Your answer should offer what you think are the most interesting aspects of
 “Why do you want this position?”       the position. More responsibility and opportunity, including higher salary,
                                        are acceptable, but state them in a way that is not blunt as in “because it
                                        pays more”. Something like, “The position offers more responsibility,
                                        challenges and interesting opportunities, as well as higher salary,” is a good
                                        answer.
 “Do you work better alone or as
 part of a team?”                       This depends on the job you are applying for. If the job requires you to
                                        spend lots of time alone, then one answer if not vice versa. Never sound
                                        too extreme one way or the other. A healthy balance is always best.
                                        Significant amount of time alone while traveling but when in the workplace
                                        worked well on numerous team projects and got alone well with others on
 “What did your last supervisor
                                        the projects.
 criticize most about your
 performance?”                          Good way to answer the question is to offer criticism you received that is not
                                        very important or not directly related to the position you are applying for. In
                                        fact, if you can state that you have already solved the problem and received
                                        a higher mark, then say so.




Job Interview Presentation   Ron Drew   – 27 –
Interview Questions & Possible Answers
  Questions            Answer
                                            Answer should state that you see yourself working at whatever job is 2 to 3
  “Where do you see yourself in five        levels above the job you are applying for if appropriate. Do NOT claim that
  years”                                    you will be “running the company” in 5 years. You may want to add you
                                            understand promotions will be earned through hard work and not just
                                            because of years of service.

                                            If this applies, reasons should always by based on past employers’ failure to
  “Why have you changed jobs so             challenge you or give you enough opportunity for advancement. Do NOT
  frequently?”                              state the past employer was incompetent, dumb or unfair. Mention that
                                            your career goal is for “Long Term Employment” and stability much like a
                                            new marriage or home.

                                            If relocating was not an issue, the interviewer would not ask the question.
  “Are you willing to relocate?”            Therefore the only acceptable answer is “YES”. NO could mean no job. Ask
                                            questions like “when is it likely to occur”, “where relocate to” and would a
                                            promotion be involved.

                                            If traveling was not part of the job, the interviewer would not ask the
  “Are you willing to travel?”              question. Therefore the only acceptable answer is “YES”. NO could mean
                                            no job. Ask questions like “how much travel is involved" and “travel to
                                            where”.


                                            If this was not an aspect of the job, the interviewer would not ask the
  “Are you willing to work                  question. Therefore the only acceptable answer is “YES”. NO means no
  overtime?”                                job. If your past jobs involved overtime, now would be the time to tell this to
                                            the interviewer.




Job Interview Presentation       Ron Drew   – 28 –
Interview Questions & Possible Answers
  Questions            Answer
                                        Most interviewers know that many candidates have been fired at least once and
  “Have you ever been fired or          almost always due to personality conflict with the boss or co-workers. So if the
  asked to resign”                      answer is yes, answer the question honestly, but without attacking your former
                                        boss. Do not sound bitter or defensive.


  “How long have you been looking       If this applies, state the economy or that you are being selective about whom you
  and why haven’t you received an       will work for. Of course the interviewer may ask, “What offers have you turned
                                        down?” which could harm you if you have not received any offers. A bad economy
  offer?”                               and a crowded market are good reasons. Be aware that many interviewers will still
                                        hold this against you.
  “What previously held job do you      Trick question to determine if you enjoy the type of work the position you are
  consider to be your favorite and      applying for involves. Therefore the answer should be a job that is similar to the
  why?”                                 one you applying for. For example, if you are applying for a high-stress demanding
                                        chaotic environment, don’t tell the interviewer you loved the job at ACME Co.
                                        because of the mellow, low stress atmosphere.

  “Would you choose the same            How you answer this depends on whether you are trying to win a job related to
  career if you could start over        your career history or trying to enter a new field. No matter how much you despise
  again?”                               the current career, do not admit this fact to the interviewer because it tells him/her
                                        you consider work a drudge.


                                        If this applies, moving frequently can harm you, but so can staying with the same
  “Why have you stayed with the         employer particularly if you have never been promoted or intellectually challenged
  same employer for so long?”           in years. Your answer should state something about having worked successfully
                                        with many people inside/outside of the organization including different bosses and
                                        co-workers as well as customers.




Job Interview Presentation   Ron Drew   – 29 –
Interview Questions & Possible Answers
 Questions             Answer
                                        Depends on the type of company it is you are interviewing at. Start-up or highly-
 “Do you consider yourself to be a      competitive industry probably are looking for those willing to take risks. So offer a
 risk-taker”                            risk you have taken in business. Well-established industry leaders, risk takers are
                                        not as highly valued. Good rule of thumb is to put yourself somewhere in the
                                        middle…you are neither too foolish nor overly cautious.

                                        If this applies, never answer this with negative information such as “Not surprised
 “Would your present employer be        in the least” or “He’s been trying to shove me out for years”. Always say you are
 surprised to know you’re job           happy with your current job and you are simply looking to take on more challenge,
 hunting?”                              opportunities and yes, salary.

                                        The ONLY acceptable answer is “Very Well”. Don’t just make the claim, offer an
 “How well do you handle change?”       example of how well you coped with a major change (not minor) in the work
                                        environment. How did you cope or adapt with a previous employer.


                                        Do your research before the interview so you don’t ask too much or little. You may
 “What salary are you expecting?”       be asked to justify your worth, so be prepared to answer. (i.e. tell them how your
                                        skills and experience will benefit the company)


                                        Don’t claim you never had a dispute with a co-worker. Your interviewer will know
 “How do you resolve disputes with      you are lying. Best to answer about a dispute with a co-worker , how it was
                                        resolved with a positive outcome. Focus on work-related issues not personal
 Co-workers? How do you handle          feuds. The answer should tell the interviewer you resolved the dispute on your
 conflicts in the workplace?”           own, and hopefully the other person and you are now friends or at least can work
                                        together. Never say you resolved a dispute by using your boss. Employers get
                                        sick of dealing with employee conflicts and want mature people that can resolve
                                        conflicts.




Job Interview Presentation   Ron Drew   – 30 –
Interview Questions & Possible Answers
Questions          How you should answer

“Who was your favorite boss and           2 of the most difficult questions to answer unless you know what the
                                          interviewer wants to hear. Employers are looking for contributors to the
why? Who was our least favorite           company, improving job skills and making a contribution. For LEAST.
boss and why?”                            Instead of insulting or demeaning your past bosses by saying they “hogged
                                          all the credit” or was “totally incompetent”, state you wished he had offered
                                          you more feedback about job performance or provided more job training or
                                          challenged you with more opportunities. The BEST Answer is using the
“What could you have done to              same at LEAST only in the positive sense.
improve your relationship with
                                          Again, refrain from stating negatives about your former boss. Put a positive
your least favorite boss?”                spin on it by saying, if you had it to do over, you would have requested more
                                          feedback regarding performance and requested more assignments.


“What book are you currently/or
last read? What were the last 3           Correct answer is to offer the title of a nonfiction book, preferably one that
books you read”                           the subject related to your career or business in general. If IT, an example
                                          is “Internet for Dummies” or time management or technology books. Don’t
                                          lie, the interviewer may have read the book and will ask questions.
“What is the last movie that you
saw?”
                                          Don’t reply, “don’t have time to watch movies as I am completely devoted to
                                          finding a job”. You will lose points. Select popular for general public not
                                          controversial. Also don’t reveal you are obsessed with watching movies 3
                                          or 4 times.




            Job Interview Presentation   Ron Drew         – 31 –
Interview Questions & Possible Answers
  Questions             Answer
                                        Recommend you do NOT disclose any other offers. Therefore, a good
  “Are you considering offers from      answer is to state you have no offers from other companies. (Of course, if
  other employers”                      for some reason you feel you would have a better chance of getting the job
                                        if you disclose, then do so) .

                                        It is customary to give 2 weeks notice to the prior employer. Those in
  “When can you start?”                 management are expected to give longer notice. Do NOT say you plan to
                                        quit your present job without sufficient notice. The interviewer will assume
                                        you will do the same to his/her company. Also, telling the interview you
                                        can’t begin for a few months because you want to take some time off is not
                                        a good idea.

  “Why did you attend X college?        Always say you are happy with your choice, even if you aren't. Do not say
  Are you happy with your choice?”      “it was the only place that would accept me”. No negative statements about
                                        the school or professors. A good reason could be you liked the particular
                                        program they offered, or it is known for offering a good education in your
                                        particular major.

  “Have you ever fired anyone?”         If this applies, the interviewer does not want you to express either too much
                                        indifference or too much sympathy for those you have had to fire. Tell the
                                        interviewer how you discussed the person’s shortcomings several times and
                                        tried to help improve, but as a last resort, you had no choice but to fire the
                                        person.
  “How do you motivate
                                        There is NO simple way to motivate all people due to the vast number of
  employees?”                           personality types and situations people work. Best answer tells that each
                                        employee must be uniquely motivated. You should have several examples
                                        of situations where you successful motivated employees.




Job Interview Presentation   Ron Drew   – 32 –
Interview Questions & Possible Answers
  Questions            Answer
                                        Most people would respond with an answer avowing a deep commitment;
  “What is your commitment to           however a better answer would be to state that your commitment will grow
  this job”                             as you get to know the company and the people in it.



                                        Employers do not like to hire overqualified people because they won’t stay
                                        around long. If you are overqualified, admit it, but also emphasis the
  “Aren't you overqualified for this    positive. Something like “Yes I am overqualified in some ways, however that
  job?”                                 doesn’t mean I’m completely overqualified. I feel that I have much to learn
                                        in the area of X, which is a big part of this job and I know it will keep me
                                        challenged…”


                                        Don’t answer with “Oh yes, I enjoy 8 hours a day, 40 hours a week, 50
  “Are you opposed to doing a lot       weeks a year”. Instead, try to assure the interviewer you aren't going to go
                                        mad doing boring work as long as once you prove yourself additional tasks
  of routine work?”                     requiring more brain power will be assigned.




  “Do you have any questions?”          YOUR TURN to ask the questions ….review prior slides….




Job Interview Presentation   Ron Drew   – 33 –
Questions ?????




 Thank You…..Ron.Drew@Hotmail.com
         And Good Luck !!!!



Job Interview Presentation   Ron Drew   – 34 –

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RDrew-Get Ready for the Interview

  • 1. Improving Job Interviews Skills Job Interview Presentation Ron Drew –1–
  • 2. AGENDA – Typical Job Interview – Preparing for the Job Interview – Appearance – Prohibited Interview Questions – Most Commonly-Asked Interview Questions – Questions you can ask at the Job Interview – Post-Interview Follow-Up – If time permits… • Job Interview Questions & Possible Answers Job Interview Presentation Ron Drew –2–
  • 3. The Transition 101 Model gP la n No Plan = 2 strikes to rdin Onb o a start Get Relief a Jo b Of fe r rvie w Stress Inte Netw o + Lin rking kedI New Friends eec h N r Sp vato ing Pla n Help Me!! Ele ket Mar Res Foundation Cove ume r Let ter ired Anger Q uit/F off/ Lay Are you prepared to do each one of these steps? Job Interview Presentation Ron Drew –3–
  • 4. Typical Job Interview FIRMS ARE LOOKING FOR SOLUTIONS TO THEIR PROBLEMS THAT REDUCE COSTS WHILE ADDING VALUE AT THE SAME TIME YOU have to be the problem solver !!!! Purpose of the typical job interview is to: 1.More closely screen a handful of applicants. 2.To learn more about you, your personality, your appearance, your demeanor. 3.To determine your ability to answer some stupid/hard questions. •It is NOT about your paper…it is about YOU!! Standard Format: – Greetings and Small Talk to break the ice – Interviewer gives brief overview of position and organization – YOU ANSWER questions. • (Work Experience, Strengths/Weaknesses etc. .YOU talk ..longest part of interview) – YOU ASK questions – Interviewer closes the interview and explains the next steps – Be SURE to thank the interviewer for his/her time Job Interview Presentation Ron Drew –4–
  • 5. The 4 P’s of Job Interview Preparation Frustrating for an interviewer to have someone that they are talking to who really does not know the company or the position they are applying for. Practice Candidates can often anticipate the kinds of questions -– if not the exact questions -- Once you've determined the probable questions, practice with someone or a mirror is recommended. Personal Presentation 1.Dressing appropriately “A smile is contagious; be a carrier!!” 2.Hand Shake 3.Not being nervous 4.Smiling 5.Eye Contact Perceptive Questions It's profoundly disappointing in interviews to get to the end and the interviewer says, ‘Do you have any questions I can answer for you?' and you say, ‘Nope, I think you answered them all,' and that's the end of it. It reflects negatively on the candidate. Job Interview Presentation Ron Drew –5–
  • 6. Typical Job Interview During the interview •You should: – Be enthusiastic and prepared – Be knowledgeable about the organization (do your homework) – Be confident and sell your skills – Listen carefully and be interested •The interviewer will try to determine the following traits: – Achiever – Productive – Self-starter – Contributor – Quick Learner – Easy Going – Dependable – Stable – Responsible Interviewer will try to determine if you possess the nine traits by asking you a series of questions and observing your demeanor while you answer them. Therefore, spend time preparing for the interview in order to make the best impression. Job Interview Presentation Be able to – Ron Drew –6 answer the question: “Why should I hire you?”
  • 7. Preparing for the Job Interview Memorizing good answers to typical interview questions isn’t enough preparation. If three candidates are being interviewed for the same job and only one has spent several hours researching the company/industry, who do you think stands the best chance? •You should: – Spend 3, 4 or more hours to become familiar with the company, products/services, competitors, and the industry it operates. – Be able to answer • “Why do you want to work for us?” • “What do you know about our company?” • “How can you benefit our company?” – If you do this, your odds of beating your competition increase dramatically. •Do Research: – Start researching a company by simply typing “Name of Company” in major search engine like Google.com. » www.411stocks.com » www.businesswire.comk » www.brint.com » www.wetfeet.com » www.hooversonline.com » www.thomasregister.com » www.reuters.com Job Interview Presentation Ron Drew –7–
  • 8. Preparing for the Job Interview Topics to Research Know as many of these answers before the interview:  How old is the company?  What are its short and long term goals?  What are its products or services?  How has the company resolved  Who are its customers? problems?  Have there been recent employee  Who are its major competitors? layoffs?  What are its reputation and industry  Where is the company located? standing? (Multiple Locations?)  What are its new products or services?  What are the backgrounds of  How large is the company? management?  What training programs are offered? Job Interview Presentation Ron Drew –8–
  • 9. Preparing for the Job Interview You cannot turn down a job you have not been offered! There is ONLY 3 Real Interview Questions!! 1. Strengths Can you do the job? 2. Motivation Will you love the job? 3. Fit Can I stand working with you? Interviewer asks: What are your strengths? (strengths) What are you looking to do? (motivation) What sort of people do you like to work with? (fit) This is tricky stuff !!!! Invest the time and make sure you answer the 3!!!! The quality of your pre-interview research, preparation and rehearsal will strongly impact the success of your interviews. The more prepared you are, the better impression you will make. Most unsuccessful interviews can be traced to lack of preparation, not lack of qualifications. Job Interview Presentation Ron Drew –9–
  • 10. Arriving for an Interview On Time is LATE!!!!  Arrive 15 minutes early (sit in your car if earlier!) – Arrival announce, Interviewer Impressed – Speaks volumes for reliability, dependable and sensitive to his/her time being valuable – Use the time to • Gather your thoughts • Use the Restroom • Check your appearance – If a company newsletter in waiting area, use it to add to company information – Treat the Receptionist with respect!!  Set your clocks 20 minutes ahead  TEST Drive and find the parking! Job Interview Presentation Ron Drew – 10 –
  • 11. Hiring Checklist Departmental Leaders look for candidates who:  Knows how to work well in a team  Makes a good impression with the environment. entire team, not just the hiring manager.  Shows enthusiasm for the job.  Makes a good impression with the  Can understand the business organization’s customers. mission behind department initiatives.  Is highly intelligent and has excellent problem-solving abilities.  Has a strong work ethic.  Has relevant experience and  Can think creatively to solve education. problems. Job Interview Presentation Ron Drew – 11 –
  • 12. Appearance  Men Ask About Dress Code  Fingernails should be short and clean; manicured if Fingernails should be clean; manicured if possible. possible. Choose subtle low-key over bright fashion colors for nail  Hair should be clean, well groomed and freshly polishes. trimmed. Use a dandruff shampoo, if necessary, and always comb hair with your jacket off. Wear a suit or tailored dress in basic navy or gray. Blouses should also be tailored and color coordinated.  A navy blue or dark gray suit is appropriate for most Don’t wear big bows or ties. positions. Be sure it's cleaned and pressed. Men with stout builds should avoid three-piece suits. Avoid exotic hairstyles and excessive makeup. Hair  Shirts should be white, freshly laundered and well should be neat, clean and brushed with your jacket off. pressed. Makeup should be light and natural looking.  A quiet tie with a subtle design and a hint of red is Use deodorant and avoid colognes or fragrances. suitable for a first interview. Avoid loud colors and busy designs. Jewelry should be limited and subtle. Don’t wear  Jewelry should be kept minimal. A watch and jewelry or pins that indicate membership in religious or wedding or class ring are acceptable. Don't wear service organizations. jewelry or pins that indicate membership in religious or service organizations. Use deodorant and avoid A closed toe pump that is color coordinated with your colognes or fragrances completely. outfit is appropriate for an interview. Avoid open-toed  Shoes that are black and freshly polished (including shoes or sling-backs. the heels) are a safe choice for an interview. Socks should be black or blue and worn over the calf. For good posture cross legs at the ankles, not at the  knees. For good posture cross legs at the ankles, not at the knees. Maintain good eye contact.  Maintain good eye contact. Do not take portable phones or beepers into an  Do not take portable phones or beepers into an interview. interview. Job Interview Presentation Ron Drew – 12 –
  • 13. Types of Job Interview 1. Sequential or “Beauty Parade” 2. Decision Makers Probably the least structured/ professional 3. Stamp-of-Approval – Executives or Peers 4. Presentations “You’re On” 5. Stress - Panels 6. Exit Interviews – Typically HR Follow-ups Job Interview Presentation Ron Drew – 13 –
  • 14. The Job Interview Think about the following from start to end of interview:  Do you want a glass of water, coffee or soda ? (Yes or No)  Pay attention to your and the interviewer’s body language !  If in an office, what does the interviewer’s office look like ?  If in a group, know your audience.  Eye to eye contact.  Tell SHORT Stories, if appropriate  Is/Are the interviewer(s) ORGANIZED or is it a SOCIAL EVENT ?  ORGANIZED….interviewer runs the interview  SOCIAL EVENT…you have to run the interview  Know when to STOP talking ! (Answers should be 30-60 seconds)  DO NOT repeat each question back to interviewer !  To take notes OR NOT to take notes, that is the question.  Watch the time !  Get a business card Job Interview Presentation Ron Drew – 14 –
  • 15. The Job Interview  First impressions can make you or break you – within 15 - 30 seconds.  You must know and be able to state what your ideal work situation is.  You must have your “Two-Minute Drill” down cold.  You must be ready to discuss and illustrate your strengths (and weaknesses) at the drop of a hat. Interview Impact  If you don’t know, or can’t state why you are there, the interviewer won’t know either. Areas Approximate Interview Impact Attitude 40 percent Image and Appearance 15 percent Communication (verbal and nonverbal) 35 percent Job Qualifications 10 percent Job Interview Presentation Ron Drew – 15 –
  • 16. Don’t do the Following at an Interview  Exaggerate or make up anything  Carry in an overcoat, umbrella, briefcase to an interview  Sit before being asked  Chew anything  Smoke  Fidget  Interrupt  Slouch or get “too” comfortable  Mumble or shout or raise your voice at the end of sentences  Talk too much on the same question (yada...yada...yada !!!)  State your answer and stop Job Interview Presentation Ron Drew – 16 –
  • 17. Don’t do the Following at an Interview  Answer with a simple “yes” or “no”  Be negative about anything (prior job, manager, company)  Show annoyance  Play hard to get  Curse...when an interviewer gets you comfortable...do NOT drop the F..Bomb!!  Project an attribute is desperation (Hire Me ...I Beg You!!) –or-- Imply the job is beneath you  Ask about vacations, salary, bonuses, benefits, until after you have a firm offer  Accept an offer on the spot  Complain about the parking or directions  Space out / Zone out  Do anything disgusting (pick at teeth or nose etc) Job Interview Presentation Ron Drew – 17 –
  • 18. Forbidden Interview Questions Federal and State legislation prohibits employers from asking certain questions during the interview. Not all employers are familiar with these laws. What should you do if asked and illegal question? Experts say, if you want the job you should ignore the violation and answer. Others recommend that you very tactfully point out the question is illegal. Questions employers are not supposed to ask: 1. What was your maiden name? 2. When were you born? 3. When did you graduate from high school? 4. What is your race? 5. Do you have physical or mental disabilities? 6. Do you have a drug or alcohol problem? 7. Are you taking any prescription drugs? 8. Would working on weekends conflict with your religion? 9. What country are you a citizen of? 10.Have you ever been arrested? 11.What language did you speak in your home when you were growing up? Job Interview Presentation Ron Drew – 18 –
  • 19. Forbidden Interview Questions Employers usually obtain information sought by rephrasing them to legal ones in some cases: Questions employers are not supposed to ask and Questions rephrased: – What was your maiden name?  What is your Name? – When were you born?  Are you over 18? – When did you graduate from high school?  Did you graduate from high school? – What is your race?  No questions about race are allowed !! – Do you have physical or mental disabilities?  Can you perform [specific tasks pertinent to the job description]? – Do you have a drug or alcohol problem?  Can you perform [specific tasks pertinent to the job description]? – Are you taking any prescription drugs?  Can you perform [specific tasks pertinent to the job description]? – Would working on weekends conflict with your religion?  Would you be able to meet the job’s requirement to frequently work weekends? – What country are you a citizen of?  Do you have the legal right to work in the USA? – Have you ever been arrested?  Have you ever been convicted of a felony? – What language did you speak in our home when you were growing up?  This job requires that you speak [language]. Do You? Job Interview Presentation Ron Drew – 19 –
  • 20. Most Commonly-Asked Interview Questions Most Commonly Asked Interview Questions Questions Commonly Asked of Recent College Most Popular Questions in 2012 o Why should I hire you? Students or Graduates o What is your vision of the ideal job o Why do you want to work for this company? o What is your GPA? Do you feel it reflects and boss? o What are your strengths and weaknesses? your true abilities? o Why are you searching for new o What do you think determines a person’s progress with o How has your schooling (internships) employment? a company? prepared you for this position? o What are your unique qualifications or o What have you done to increase your personal o What was your favorite course in college experiences that separate you form development? and why? other candidates? o Are you happy with your career progress do date? o Why did you decide to attend X college? o Describe yourself. o What are your career goals? Are you happy with your choice? o o What are your short and long term Tell Me about Yourself. o What factors did you consider in goals? o What is your most significant accomplishment? choosing your major? o What are the best and worst aspects o Are you willing to take calculated risks? o How did your college experience change of our previous job? o What are the things that motivate you? you? o What do you know about our o What is the most difficult situation that you have ever o What kind of grades did you have in company? faced? school? o What would your former boss and co- o Why do you want to leave your present employer? Or What have you been doing since your last position? o Why were your grades not very good in workers say about you? o What jobs have you enjoyed the most and the least and school? o What are your strengths and why? o Why didn’t you participate in internship weaknesses? o What actions would you take if we hired you? programs while in school? o Why did you want to get in to this field? o Why are you applying for a job unrelated o What can you offer us that someone else can’t? to your internship experiences? o How would your supervisor describe you? o Why are you applying for a job not o Do you work better alone or as part of a team? related to your degree? o What are your primary activities outside of work? o What extracurricular activities did you o How do you handle people that you don’t get along participate in? with? o If you had it to do over again, would you o What makes you think you can handle this position? choose the same major? o With what other companies are interviewing? o What has been your greatest challenge? o Explain the worst decision you have made. Questions with this color need a lot of thought !!! Job Interview Presentation Ron Drew – 20 –
  • 21. Questions you can ask at the Interview Good Questions to ask the Interviewer: (Pick 3-5 max per interview) – Why is this position available? – Is this a new position? How long has this position existed? – How many people have held this position in the last 2 years? – Who would be my supervisor? To whom would I report? – Whom will I supervise? – With whom will I be working most closely? – What do you like about working for this company? – What are the current plans for expansion or cutbacks? – What kind of turnover rate does the company have? – How financially sound is this company? – What projects and assignments will I be working on? – What happened to the person that held this position before? Was he/she promoted, fired? Did he/she retire or accept an offer at another firm? – What is this company’s culture? (Rigid and formal or relaxed and flexible?) – What are the current problems facing the company (or my department)? Job Interview Presentation Ron Drew – 21 –
  • 22. Questions you can ask at the Interview Good Questions to ask the Interviewer: – What do you like most about working for this company? The least? – What is the philosophy of the company? – What do you consider to be the company’s strengths and weaknesses? – What are the company’s long and short term goals? – Describe the work environment. – What attracted you (the interviewer) to this organization? – Why do you enjoy working for this company? – Describe the typical responsibilities of the position. – What are the most challenging aspects of the position? – Describe the opportunities for training and professional development. – Will I receive any formal training? – What is the company’s promotional policy? Are there opportunities for advancement within the organization? – What are the next steps in the process? Job Interview Presentation Ron Drew – 22 –
  • 23. Questions you do NOT ask at the Interview – Questions relating to salary and benefits. • Though these questions are very important, it is not a question that should be brought up during any interview. • At all times you should appear 100% committed to the interviewing company. – Avoiding the self-serving questions. • How did I do in the interview? • What do you think of me? • What do you think of my qualifications? • You will know how well you did in the interview. A human resources representative should give you an interview briefing after an offer is made, and before you accept, to answer those questions. Questions are a vital part of the interview, be sure you are prepared. Job Interview Presentation Ron Drew – 23 –
  • 24. Post-Interview Follow-Up • A follow-up thank you to the interviewer is an important step in the interviewing process, one that candidates often forget to take. It is not only proper business etiquette, but it also makes you stand out. Write it ASAP after the interview. • Send the “thank you” even if you do not want the job. Let the interviewer know in the thank you. Ask the interviewer to keep you in mind for any other positions in the future. • Also, follow-up with an information such as samples of proposals, code, RFP, presentations, etc. if you are requested and legal. You can also follow-up with items not related to the position, such as book names etc. • Components of the Follow-Up Thank You – Appreciation for the opportunity to interview, tour facilities, meet other employees, etc. – Mention the day of interview and position which you interviewed. – Express continued interest in the position and company. – Re-emphasize your most important skills and qualifications and how you expect to contribute to the organization. – Include any information you forgot to mention in the interview, if necessary (be brief). – Close the thank you with a comment about future contact with the employer Job Interview Presentation Ron Drew – 24 –
  • 25. Post-Interview Follow-Up Sample Thank You: Dear _________________: I appreciated the opportunity to interview at [company] with you on Monday January 7, 2013. The tour of the facilities and conversations with [company]’s staff gave me a clear overview of the role of [position] at [company]. In particular, I was impressed with the state-of-art equipment in [company]’s computer room and the exciting projects that are being introduced and executed at [company]. The entire experience has confirmed my desire for employment as a [position] with [company]. My experience along with the chemistry I see within your organization has and will prepare me well for this position. Based on my interview, I think I would fit in well with the [company] staff. Thank you again for the experience of getting to know your organization better. I would welcome the opportunity to work for [company], and look forward to hearing from you in the next two weeks. Sincerely, ***If you decided after interviewing that you DO NOT want the position, you may offer *** Thank you for the opportunity to interview for the position of [position] on Monday January 7, 2013. While I still would enjoy working for your company, after learning more about the position I realize that I am searching for a more challenging position that better utilizes my skill and experience and requires less travel. If you company has such a position, please let me know. Follow-up letters are critical  Within 24 hours Job Interview Presentation Ron Drew – 25 –  One page maximum length
  • 26. Interview Questions & Possible Answers Questions Answer Usually first question, Good ice-breaker. Do not give useless information such as I “Tell me about yourself” am married, my hobbies are yada yada yada. A great strategy is to ask: "What area of my background are you most interested in?" Their response allows you to tell them what they want to hear. Spend 2 minutes focus on work-related skills and accomplishments. Mention 1 or 2 personal character traits and tell interviewer how traits helped you accomplish a task. Don’t use old clichés “I am a team player” or “I have excellent communication skills” unless you can prove it. For example: “I would describe myself as a self-starter. At ABC Co., there was a problem with routing delivery vehicles so I created a new system (give details but brief) that reduced delivery time by 10 percent.” “Why should we hire you? Why Take several minutes to answer this one incorporating your personality traits, do you want this position” strengths, and experience in to the job you're applying for. Focus on how you can benefit the company problems and concerns. State 1 or 2 strengths that are work-related and tell the interviewer the story about “What is your greatest strength when that strength helped you accomplish the task. For example: “I have the (or strengths)?” ability to train and motivate people. At ABC Co., employee turnover was very high, so I ….(give details on how you solved the problem)” Don’t answer by saying you have no weaknesses! Confess a real weakness you “What is your greatest weakness have, but choose one that isn’t particularly relevant to the job you’re seeking. Do not answer with phony weaknesses such as “I’m a slave to my job”. You might (or weaknesses)?” offer the title of a book you have read that helped you improve your shyness, impatience, etc. You can state you want a more challenging position, higher salary, or more “Why do you want to/did you responsibility. Do not mention personal conflicts or bad-mouth. This will harm leave your employer?” your chances of being offered the job. Show drive, ambition and motivation. Job Interview Presentation Ron Drew – 26 –
  • 27. Interview Questions & Possible Answers Questions Answer Don’t answer, “Because you advertised on Monster”. Indicate the most “Why do you want to work for interesting aspects of the company such as “because it is on the cutting this company” edge of technology” or “because you are the industry leader”. Your research on the company should prepare you for the answer. “What do you know about our If you answer “Not Much”, it will probably eliminate you. Do your research company?” as mentioned. If you can not find information, call their offices and ask the receptionist to send you information in the form of a brochure, etc. Your answer should offer what you think are the most interesting aspects of “Why do you want this position?” the position. More responsibility and opportunity, including higher salary, are acceptable, but state them in a way that is not blunt as in “because it pays more”. Something like, “The position offers more responsibility, challenges and interesting opportunities, as well as higher salary,” is a good answer. “Do you work better alone or as part of a team?” This depends on the job you are applying for. If the job requires you to spend lots of time alone, then one answer if not vice versa. Never sound too extreme one way or the other. A healthy balance is always best. Significant amount of time alone while traveling but when in the workplace worked well on numerous team projects and got alone well with others on “What did your last supervisor the projects. criticize most about your performance?” Good way to answer the question is to offer criticism you received that is not very important or not directly related to the position you are applying for. In fact, if you can state that you have already solved the problem and received a higher mark, then say so. Job Interview Presentation Ron Drew – 27 –
  • 28. Interview Questions & Possible Answers Questions Answer Answer should state that you see yourself working at whatever job is 2 to 3 “Where do you see yourself in five levels above the job you are applying for if appropriate. Do NOT claim that years” you will be “running the company” in 5 years. You may want to add you understand promotions will be earned through hard work and not just because of years of service. If this applies, reasons should always by based on past employers’ failure to “Why have you changed jobs so challenge you or give you enough opportunity for advancement. Do NOT frequently?” state the past employer was incompetent, dumb or unfair. Mention that your career goal is for “Long Term Employment” and stability much like a new marriage or home. If relocating was not an issue, the interviewer would not ask the question. “Are you willing to relocate?” Therefore the only acceptable answer is “YES”. NO could mean no job. Ask questions like “when is it likely to occur”, “where relocate to” and would a promotion be involved. If traveling was not part of the job, the interviewer would not ask the “Are you willing to travel?” question. Therefore the only acceptable answer is “YES”. NO could mean no job. Ask questions like “how much travel is involved" and “travel to where”. If this was not an aspect of the job, the interviewer would not ask the “Are you willing to work question. Therefore the only acceptable answer is “YES”. NO means no overtime?” job. If your past jobs involved overtime, now would be the time to tell this to the interviewer. Job Interview Presentation Ron Drew – 28 –
  • 29. Interview Questions & Possible Answers Questions Answer Most interviewers know that many candidates have been fired at least once and “Have you ever been fired or almost always due to personality conflict with the boss or co-workers. So if the asked to resign” answer is yes, answer the question honestly, but without attacking your former boss. Do not sound bitter or defensive. “How long have you been looking If this applies, state the economy or that you are being selective about whom you and why haven’t you received an will work for. Of course the interviewer may ask, “What offers have you turned down?” which could harm you if you have not received any offers. A bad economy offer?” and a crowded market are good reasons. Be aware that many interviewers will still hold this against you. “What previously held job do you Trick question to determine if you enjoy the type of work the position you are consider to be your favorite and applying for involves. Therefore the answer should be a job that is similar to the why?” one you applying for. For example, if you are applying for a high-stress demanding chaotic environment, don’t tell the interviewer you loved the job at ACME Co. because of the mellow, low stress atmosphere. “Would you choose the same How you answer this depends on whether you are trying to win a job related to career if you could start over your career history or trying to enter a new field. No matter how much you despise again?” the current career, do not admit this fact to the interviewer because it tells him/her you consider work a drudge. If this applies, moving frequently can harm you, but so can staying with the same “Why have you stayed with the employer particularly if you have never been promoted or intellectually challenged same employer for so long?” in years. Your answer should state something about having worked successfully with many people inside/outside of the organization including different bosses and co-workers as well as customers. Job Interview Presentation Ron Drew – 29 –
  • 30. Interview Questions & Possible Answers Questions Answer Depends on the type of company it is you are interviewing at. Start-up or highly- “Do you consider yourself to be a competitive industry probably are looking for those willing to take risks. So offer a risk-taker” risk you have taken in business. Well-established industry leaders, risk takers are not as highly valued. Good rule of thumb is to put yourself somewhere in the middle…you are neither too foolish nor overly cautious. If this applies, never answer this with negative information such as “Not surprised “Would your present employer be in the least” or “He’s been trying to shove me out for years”. Always say you are surprised to know you’re job happy with your current job and you are simply looking to take on more challenge, hunting?” opportunities and yes, salary. The ONLY acceptable answer is “Very Well”. Don’t just make the claim, offer an “How well do you handle change?” example of how well you coped with a major change (not minor) in the work environment. How did you cope or adapt with a previous employer. Do your research before the interview so you don’t ask too much or little. You may “What salary are you expecting?” be asked to justify your worth, so be prepared to answer. (i.e. tell them how your skills and experience will benefit the company) Don’t claim you never had a dispute with a co-worker. Your interviewer will know “How do you resolve disputes with you are lying. Best to answer about a dispute with a co-worker , how it was resolved with a positive outcome. Focus on work-related issues not personal Co-workers? How do you handle feuds. The answer should tell the interviewer you resolved the dispute on your conflicts in the workplace?” own, and hopefully the other person and you are now friends or at least can work together. Never say you resolved a dispute by using your boss. Employers get sick of dealing with employee conflicts and want mature people that can resolve conflicts. Job Interview Presentation Ron Drew – 30 –
  • 31. Interview Questions & Possible Answers Questions How you should answer “Who was your favorite boss and 2 of the most difficult questions to answer unless you know what the interviewer wants to hear. Employers are looking for contributors to the why? Who was our least favorite company, improving job skills and making a contribution. For LEAST. boss and why?” Instead of insulting or demeaning your past bosses by saying they “hogged all the credit” or was “totally incompetent”, state you wished he had offered you more feedback about job performance or provided more job training or challenged you with more opportunities. The BEST Answer is using the “What could you have done to same at LEAST only in the positive sense. improve your relationship with Again, refrain from stating negatives about your former boss. Put a positive your least favorite boss?” spin on it by saying, if you had it to do over, you would have requested more feedback regarding performance and requested more assignments. “What book are you currently/or last read? What were the last 3 Correct answer is to offer the title of a nonfiction book, preferably one that books you read” the subject related to your career or business in general. If IT, an example is “Internet for Dummies” or time management or technology books. Don’t lie, the interviewer may have read the book and will ask questions. “What is the last movie that you saw?” Don’t reply, “don’t have time to watch movies as I am completely devoted to finding a job”. You will lose points. Select popular for general public not controversial. Also don’t reveal you are obsessed with watching movies 3 or 4 times. Job Interview Presentation Ron Drew – 31 –
  • 32. Interview Questions & Possible Answers Questions Answer Recommend you do NOT disclose any other offers. Therefore, a good “Are you considering offers from answer is to state you have no offers from other companies. (Of course, if other employers” for some reason you feel you would have a better chance of getting the job if you disclose, then do so) . It is customary to give 2 weeks notice to the prior employer. Those in “When can you start?” management are expected to give longer notice. Do NOT say you plan to quit your present job without sufficient notice. The interviewer will assume you will do the same to his/her company. Also, telling the interview you can’t begin for a few months because you want to take some time off is not a good idea. “Why did you attend X college? Always say you are happy with your choice, even if you aren't. Do not say Are you happy with your choice?” “it was the only place that would accept me”. No negative statements about the school or professors. A good reason could be you liked the particular program they offered, or it is known for offering a good education in your particular major. “Have you ever fired anyone?” If this applies, the interviewer does not want you to express either too much indifference or too much sympathy for those you have had to fire. Tell the interviewer how you discussed the person’s shortcomings several times and tried to help improve, but as a last resort, you had no choice but to fire the person. “How do you motivate There is NO simple way to motivate all people due to the vast number of employees?” personality types and situations people work. Best answer tells that each employee must be uniquely motivated. You should have several examples of situations where you successful motivated employees. Job Interview Presentation Ron Drew – 32 –
  • 33. Interview Questions & Possible Answers Questions Answer Most people would respond with an answer avowing a deep commitment; “What is your commitment to however a better answer would be to state that your commitment will grow this job” as you get to know the company and the people in it. Employers do not like to hire overqualified people because they won’t stay around long. If you are overqualified, admit it, but also emphasis the “Aren't you overqualified for this positive. Something like “Yes I am overqualified in some ways, however that job?” doesn’t mean I’m completely overqualified. I feel that I have much to learn in the area of X, which is a big part of this job and I know it will keep me challenged…” Don’t answer with “Oh yes, I enjoy 8 hours a day, 40 hours a week, 50 “Are you opposed to doing a lot weeks a year”. Instead, try to assure the interviewer you aren't going to go mad doing boring work as long as once you prove yourself additional tasks of routine work?” requiring more brain power will be assigned. “Do you have any questions?” YOUR TURN to ask the questions ….review prior slides…. Job Interview Presentation Ron Drew – 33 –
  • 34. Questions ????? Thank You…..Ron.Drew@Hotmail.com And Good Luck !!!! Job Interview Presentation Ron Drew – 34 –