This document provides guidance on interview skills. It discusses preparing for an interview by researching the company, having examples of achievements ready, and assembling relevant information. It describes common types of interviews like behavioral and panel interviews. It offers tips for dress, arriving on time, making eye contact, listening, and thanking the interviewer. Sample interview questions and answers are provided covering work history, skills, goals, and strengths. The document concludes with a checklist reminding the reader to smile, shake hands firmly, sit properly, show interest, and avoid negativity or aggression.
2. Interview Skills
Contents:
Introduction
Prepare for the interview
Types of Interview
Dress for success
Before the interview
During the interview
Interview questions and answers
After the interview
Checklist
3. INTRODUCTION
A Job interview is the process in which a potential employee is evaluated by
an employer for prospective employment in their company organization or
firm.
During the process the employer hopes to determine whether or not the
applicant is suitable for the job.
4. PREPARING FOR INTERVIEW
Research the company
Share the examples of achievements
Describe the situation, the Task , the Action you
took and the result of your action.
Assemble relevant information before hand.
Re-read your resume and the job ad as a
refresher.
Check yourself in a full length mirror before the
interview.
5. TYPES OF INTERVIEW
Behavioral Interview
Stress Interview
Phone Interview
Technical Interview
Group Interview
Panel Interview
Role Plays
6. DRESS OF SUCCESS
Whether you are going for a blue
collar job , a creative role or a
business role, there is one general
rule when it comes to what to wear,
dress up.
The general consensus amongst
the recruiters is that dressing to
impress not only tells the
interviewer you are serious about
the job but also that you are serious
about yourself
7. BEFORE THE INTERVIEW
Take a copy of your application
form/CV with you in a folder, a pen
and paper and the interview
contact number, just in case you
are delayed and need to contact
them.
Make sure you arrive in plenty of
time, but not too early.
Be pleasant to the receptionist.
Turn off your mobile phone.
When you are called in for your
interview take a deep breath and
be C A L M
8. DURING THE INTERVIEW
Give a firm but gentle handshake when you meet your interviewer(s), sit
when invited to do so, make direct eye contact and remember to smile.
VERBAL COMMUNICATION
• Show genuine interest in the position.
• Listen and answer the questions asked.
• Never argue a point.
• If you do not understand or hear a question, ask for it to be repeated.
• Do not interrupt.
NON-VERBAL COMMUNICATION
• Put your feet squarely on the floor or cross your legs at the ankle
• Put anything you are carrying on the floor
• Rest your hands in your lap
• Nod your head to show you are listening
• Do not fidget
• Be serious but do not forget to smile
9. INTERVIEW QUESTIONS/ANSWERS
Tell me about yourself
Why have you applied for this job?
Why have you applied to this company?
What evidence can you offer that demonstrates you
have the skills we are seeking?
Can you give me an example of a problem you have
solved?
Why did you choose your particular degree?
What are your strengths and weaknesses?
Where do you see yourself in five years time?
What do you do in your leisure time?
10. AFTER THE INTERVIEW
Thank the interviewer
and shake hands
Remember that the
interview does not
finish until you have left
the building
If you have not heard
from the company after
the agreed time,
contact them to find out
if they have had time to
make a decision.
11. CHECKLIST
DO
• Remember that first
appearances count – how you
dress and act
• Smile, make eye contact and
acknowledge all members of an
interview panel
• Shake hands in a firm but gentle
way, not crushingly strong
• Wait to be asked to sit down
• Make sure you sit correctly and
comfortably before starting
• Show interest
• Answer the question asked
DO NOT
• Be late
• Fidget or look at your watch
• Argue
• Put anything on the
interviewer’s desk
• Say anything negative
• Appear aggressive or act in a
superior way – nobody likes
this!
• Appear indifferent
• Show too much interest in
money and holidays