O slideshow foi denunciado.
Utilizamos seu perfil e dados de atividades no LinkedIn para personalizar e exibir anúncios mais relevantes. Altere suas preferências de anúncios quando desejar.

Order Management Plus Integration Topics

4.536 visualizações

Publicada em

The presentation related to Telco

Publicada em: Tecnologia, Negócios
  • Seja o primeiro a comentar

Order Management Plus Integration Topics

  1. 1. Order Management <ul><li>Siebel internal functionality </li></ul><ul><li>Order processing </li></ul>Order Management Entity Relationship Diagram
  2. 2. Order Management / Internal functionality <ul><li>Order Verification </li></ul><ul><ul><li>Data Verification </li></ul></ul><ul><ul><li>Accounts Black List </li></ul></ul><ul><ul><li>Process Verification </li></ul></ul><ul><ul><li>Product Verification </li></ul></ul><ul><ul><li>Product Configuration Verification </li></ul></ul><ul><li>Order Submit </li></ul><ul><li>Order Print </li></ul><ul><li>Order Item Ungroup </li></ul><ul><li>Number Management </li></ul><ul><li>Number Portability Management </li></ul><ul><li>Payment Acquiring </li></ul><ul><li>Order Item Availability Check </li></ul><ul><li>SIM & IMEI Verification </li></ul><ul><li>Pricing Adaptation Using Signals & PSP Engine </li></ul><ul><li>Product Configurator Adaptation Using Signals & PSP Engine </li></ul><ul><li>Modify Asset </li></ul>Order Item Ungroup Workflow Process
  3. 3. Order Management / Order Processing <ul><li>Order Submit – Web Service asynchronous request causes to </li></ul><ul><ul><li>TIBCO (Business Works) Workflow – Decomposition </li></ul></ul><ul><ul><li>TIBCO (Business Works) Workflow – Sequencing </li></ul></ul><ul><ul><li>TIBCO (Business Works) – Common Object Modeling </li></ul></ul><ul><ul><li>TIBCO (Business Works) Workflow – Processing </li></ul></ul><ul><ul><ul><li>Billing </li></ul></ul></ul><ul><ul><ul><li>ERP </li></ul></ul></ul><ul><ul><ul><li>Internal Backend Systems </li></ul></ul></ul><ul><ul><li>TIBCO Workflow – Siebel update through EAI Object Manager (HTTP Request using Dispatcher, Rule Set, and XPath) </li></ul></ul>Siebel Web Service Wrapper
  4. 4. Product <ul><li>Hierarchy </li></ul><ul><ul><li>Based on class exposition </li></ul></ul><ul><ul><li>Highly flexible </li></ul></ul><ul><ul><li>Fully customizable </li></ul></ul><ul><ul><li>Attributes read only within the Order Item context </li></ul></ul><ul><li>Functionality </li></ul><ul><ul><li>Logic Inference </li></ul></ul><ul><ul><ul><li>Requires </li></ul></ul></ul><ul><ul><ul><li>Provides </li></ul></ul></ul><ul><ul><ul><li>Excludes </li></ul></ul></ul><ul><ul><li>Imperative Inference </li></ul></ul><ul><ul><ul><li>Custom script </li></ul></ul></ul><ul><ul><li>Compatibility & Eligibility rules </li></ul></ul><ul><ul><li>Promotions </li></ul></ul><ul><li>OM relationship </li></ul><ul><ul><li>Product choice dependent of user’s authorization and account segmentation (catalog, category, user group) </li></ul></ul><ul><ul><li>Compatibility & Eligibility rules </li></ul></ul>Several Siebel product classes
  5. 5. Customer & Asset <ul><li>Customer Hierarchy </li></ul><ul><ul><li>Billing & Service Account paradigm </li></ul></ul><ul><ul><li>Basically Billing Account pays just for himself </li></ul></ul><ul><ul><li>The customer hierarchy must be synchronized and activated within Billing before actual Order proceeding </li></ul></ul><ul><ul><li>Unlimited depth if hierarchy </li></ul></ul><ul><ul><li>Legal Entity term recognition </li></ul></ul><ul><ul><li>Effective customer sql querying due to effective foreign keys exposition </li></ul></ul><ul><li>Customer Functionality </li></ul><ul><ul><li>Personal Address </li></ul></ul><ul><ul><li>Contact & Contact categories </li></ul></ul><ul><ul><li>Cross Contacts authorization over different Customers </li></ul></ul><ul><ul><li>Black List check </li></ul></ul><ul><ul><li>Hierarchy synchronization against Billing </li></ul></ul><ul><ul><li>Identification verification </li></ul></ul><ul><li>Asset Functionality </li></ul><ul><ul><li>Modify Asset </li></ul></ul><ul><ul><li>Deactivate Asset </li></ul></ul><ul><ul><li>Hierarchy realization </li></ul></ul><ul><ul><li>Number Management </li></ul></ul>Siebel Account Hierarchy
  6. 6. SOA <ul><li>EAI Object Manager framework supports </li></ul><ul><ul><li>Siebel Web Service using </li></ul></ul><ul><ul><ul><li>WSDL (Proxy Service) </li></ul></ul></ul><ul><ul><ul><li>SOAP over HTTP </li></ul></ul></ul><ul><ul><ul><li>XML, XSD, XSLT </li></ul></ul></ul><ul><ul><ul><li>Siebel Data Transformation (Data Map) </li></ul></ul></ul><ul><ul><ul><li>Binding </li></ul></ul></ul><ul><ul><ul><ul><li>RPC Literal (Encoded) - default </li></ul></ul></ul></ul><ul><ul><ul><ul><li>Document Literal </li></ul></ul></ul></ul><ul><ul><ul><li>WS - Security </li></ul></ul></ul><ul><ul><li>Siebel HTTP Request </li></ul></ul><ul><ul><ul><li>EAI Dispatcher Business Service </li></ul></ul></ul><ul><ul><ul><li>EAI HTTP Transport Business Service </li></ul></ul></ul><ul><ul><ul><li>Siebel Rule Sets </li></ul></ul></ul><ul><ul><ul><li>XML, XSD, XSLT </li></ul></ul></ul>
  7. 7. TIBCO integration middleware <ul><li>IF – Integration framework </li></ul><ul><ul><li>Gateway </li></ul></ul><ul><ul><li>Web Services or HTTP Request </li></ul></ul><ul><ul><ul><li>Synchronous request </li></ul></ul></ul><ul><ul><ul><li>Asynchronous request </li></ul></ul></ul><ul><ul><li>Custom Java Adapter for peripheral applications like Siebel </li></ul></ul><ul><ul><li>Request handled by TIBCO workflow </li></ul></ul><ul><ul><ul><li>Redirection </li></ul></ul></ul><ul><li>IFBL – Integration framework business layer </li></ul><ul><ul><li>Gateway </li></ul></ul><ul><ul><li>Request handled by TIBCO workflow </li></ul></ul><ul><ul><ul><li>Order Message Decomposition </li></ul></ul></ul><ul><ul><ul><li>Order Items Sequencing </li></ul></ul></ul><ul><ul><ul><li>Common Object Modeling </li></ul></ul></ul><ul><ul><ul><li>Siebel back notification </li></ul></ul></ul><ul><li>Spectra </li></ul><ul><ul><li>Request handled by TIBCO workflow </li></ul></ul><ul><ul><ul><li>Siebel product against Billing product synchronization </li></ul></ul></ul><ul><ul><ul><li>Siebel Product composition/decomposition </li></ul></ul></ul><ul><ul><ul><li>Billing Product composition/decomposition </li></ul></ul></ul><ul><ul><ul><li>Within TIBCO uses JMS as primary integration protocol </li></ul></ul></ul>Additional systems within TIBCO – high level

×