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EASY WAYS TO MAKE Small Talk
1 Be Prepared
Scan the News What’s on TV Personal stories Have some opinions Note down what you’ve been doing Do some homew...
Introduce Yourself 2
Use names Use ‘association’ techniques to remember names Offer information Say anything – more or less
Conver sat ion Star ters 3
Break the ice with the weather Give a compliment Comment on the surroundings Talk about journeys Add an observa...
4 Keeping the Conver sat ion Going
Focus on the other person Listen Keep your focus Ask questions Combine information and question Use encouragers...
5 How to Make the Conver sat ion Interesting
Be interested Offer a response that isn’t a question Ask for an opinion Ask for information Offer interesting ...
How to Manage Self-Disc losure 6
Get the right level of self-disclosure Safe topics for disclosure Don’t under-share Don’t over-share More about ...
Body Language 7
Use open body language Lean in Use non-verbal encouragers Make eye contact Use gestures
8 How to Build Rappor t
Match the other person Use similar body language Use the same language style Use humor More about personal devel...
Dealing With Awkward Situations 9
Change the subject Embrace the awkwardness Come clean Deal with talk you find offensive Don’t be scared of sil...
Get more information on personal development at maryhartley. com Slideshow production by rogerpacker.com
Find out all you need to know about how to make social conversation successfully in any situation with Small Talk Skill...
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Easy Ways to Make Small Talk by Mary Hartley

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Do you find making small talk an awkward chore?

Here’s the real secret to making small talk

Small talk can cover a range of exchanges from when we first meet people at parties, business functions and events or social activities, to the kind of conversations we have with people in the shop, at the school gate, queuing for tickets, waiting for the Pilates class or sporting event to start, any situation in which not to speak seems rude, but knowing what to say seems impossible.

Personal Development Expert Mary Hartley reveals that what you actually say doesn’t matter a great deal as making small talk is less about having a conversation and more about taking part in a social ritual.

She sets out 9 easy steps you can take to make yourself a small talk success.

Mary Hartley is an author and Personal Skills Specialist who has been interviewed in magazines and on radio shows on how to succeed with small talk. She has a blog featuring a wide range of personal development issues at www.maryhartley.com.

She is the author of several books, including The Smart Girl’s Guide To Getting What You Want, How To Listen, How To Cope With Stress At Work, and How To Cope With Anger At Work, which are all available on Amazon.

Her new book, Small Talk Skills, is now available as an ebook worldwide at http://viewBook.at/smalltalk

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Easy Ways to Make Small Talk by Mary Hartley

  1. 1. EASY WAYS TO MAKE Small Talk
  2. 2. 1 Be Prepared
  3. 3. Scan the News What’s on TV Personal stories Have some opinions Note down what you’ve been doing Do some homework Know a little about a lot
  4. 4. Introduce Yourself 2
  5. 5. Use names Use ‘association’ techniques to remember names Offer information Say anything – more or less
  6. 6. Conver sat ion Star ters 3
  7. 7. Break the ice with the weather Give a compliment Comment on the surroundings Talk about journeys Add an observation Exchange some personal information
  8. 8. 4 Keeping the Conver sat ion Going
  9. 9. Focus on the other person Listen Keep your focus Ask questions Combine information and question Use encouragers Ask for advice
  10. 10. 5 How to Make the Conver sat ion Interesting
  11. 11. Be interested Offer a response that isn’t a question Ask for an opinion Ask for information Offer interesting soundbites Find common ground
  12. 12. How to Manage Self-Disc losure 6
  13. 13. Get the right level of self-disclosure Safe topics for disclosure Don’t under-share Don’t over-share More about personal development at www maryhartley.com
  14. 14. Body Language 7
  15. 15. Use open body language Lean in Use non-verbal encouragers Make eye contact Use gestures
  16. 16. 8 How to Build Rappor t
  17. 17. Match the other person Use similar body language Use the same language style Use humor More about personal development at www maryhartley.com
  18. 18. Dealing With Awkward Situations 9
  19. 19. Change the subject Embrace the awkwardness Come clean Deal with talk you find offensive Don’t be scared of silence
  20. 20. Get more information on personal development at maryhartley. com Slideshow production by rogerpacker.com
  21. 21. Find out all you need to know about how to make social conversation successfully in any situation with Small Talk Skills by personal development expert Mary Hartley Click here to get more details at viewBook.at/smalltalk

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