Personal Information
Organização/Local de trabalho
Eindhoven Area, Netherlands Netherlands
Cargo
Hostmanship Specialist
Setor
Apparel / Fashion
Sobre
As a Hostmanship Specialist at the Hostmanship Group Rob hosts about 150 presentations, workshops and creative sessions a year based upon the Hostmanship Philosophy. A practical and well proven philosophy that helps individuals and their organizations to ensure a welcoming culture. Hereby he loves to connect to his audience with humor, inspiring stories and endless enthusiasm.
Specialties: Hostmanship, Customer Experience, Leadership, Concept Development, Storytelling
Marcadores
branding
customer experience
co-creation
gamification
customer experience management
attention
marketing
attraction
hospitality
airport experience
imagineering
brand management
design thinking
storytelling
innovation
living the brand
experience economy
transformation economy
service-dominant logic
disney
Ver mais
- Apresentações
- Documentos
- Infográficos
The Little Book of IDEO: Values
Tim Brown
•
Há 10 anos
IDEO - Design thinking workshop 2016
Center for Entrepreneurship (C4E), University of Cyprus
•
Há 7 anos
Victory declaration
Gamechanger Innovatie
•
Há 7 anos
Prioritising the user experience - UX Cambridge 2016
Sophie Dennis
•
Há 7 anos
The Art & Science of Value Creation: 3 Traits of Great Value-creators
Jeremiah Gardner
•
Há 7 anos
Circle of influence circle of control
Brad Giles
•
Há 10 anos
[Slides] Digital Transformation, with Brian Solis
Altimeter, a Prophet Company
•
Há 10 anos
The Socious Way Culture Code: How We Work & What We Value
Socious
•
Há 10 anos
RedMartian Culture Code
Roger Egan III
•
Há 9 anos
Principles of Agility
ISITE Design is now Connective DX
•
Há 9 anos
When Digital becomes Human
Steven Van Belleghem
•
Há 9 anos
5 Steps Guide to Building a Customer Centric Company
Customericare
•
Há 9 anos
Critical Thinking forUX Designers (Workshop)
Stephen Anderson
•
Há 13 anos
Lecture on Service Design and Design Thinking Management Center Innsbruck 2009
Arne van Oosterom
•
Há 14 anos
MARKETING STRATEGIES WE CAN LEARN FROM DISNEY PRINCESSES
Digital Annexe
•
Há 9 anos
Beyond digital: UX to service design
Meld Studios
•
Há 9 anos
Services and Stories - why marketing and product innovation need to play nice
Andy Whitlock
•
Há 9 anos
Low fidelity data mining for planners, from Planning-ness 2014
Ian Fitzpatrick
•
Há 9 anos
The Pixar Way: 37 Quotes on Developing and Maintaining a Creative Company (from Creativity, Inc. by Ed Catmull)
Palo Alto Software
•
Há 9 anos
Intel Business Challenge Europe 2014 Pitching Hacks
Łukasz Miądowicz
•
Há 9 anos