Presentation from the DevRel Summit in Seattle Aug 11th 2017

1. Have you tried
listening?
@robertnyman

5. First DevRel person I met

6. Web life
Web developer since
1999
Mozilla community
from 2009
Mozilla employee
2011-2014
Google employee
2015-

7. 1. Developer Relations personas
2. Dev Rel activities
3. Measuring your work
4. Feedback & interacting with people

8. 1. Developer Relations personas

9. Super technical
Hacker developer
Teacher
People relations expert

10. Which one is best?

11. Figure out who you are

12. Figure out who you really are

13. 2. Developer Relations activities

14. Speaking at events
Blogging & documentation
Writing and sharing code
Social media

15. Speaking at events

16. Speaking at events:
Inspiring people
Being available for them
Listening to their needs

17. Blogging & documentation

18. Mozilla Hacks

20. Writing and sharing code

21. Writing and sharing code:
Make sure to be open to feedback
Constructive and respectful
Always 100 ways to solve something

22. Max Ogden’s take on pull requests

23. Social media

25. Social media:
Outreach and communication,
Working hard to get attention
for what you’ve done

28. 3. Measuring your work

29. Correlation

30. Correlation

31. Measuring Developer Relations
is really hard

32. Firefox Developer Tools
& UserVoice

38. 6 weeks later, first features shipped!

39. No. of web developers who said they
use Firefox Developer Tools as
their primary toolset:
6% increase!

40. 100 Days Feedback

42. 4. Feedback & interacting with people

43. How it
sometimes feels…

44. People are great!

45. Connecting

46. Everyone is your
friend on LinkedIn

47. Like, everyone

48. Wherever you work, whatever you do…

49. But also lots of fun!

50. Acknowledging people

51. People want, deserve and need
to be seen and heard

52. DevRel is people business

53. What I do now

54. Program Manager

55. Roadshows

58. Find your passion

59. Speaking the local
language

62. Have fun, do good!

63. Robert Nyman
robertnyman.com
nyman@google.com
Google
@robertnyman