Collaboration is not only powerful but also necessary for the survival and growth of an organization. While we can tap into the power of technology to encourage and optimize this very basic human interaction, the true impact is realized when we focus on attitude and behaviors. HR professionals are uniquely positioned to gain commitment from leaders and employees in order to harness the collective wisdom within their organization whether guiding the company through change and transformation, managing innovation, or focusing on maintaining a culture of inclusion and teamwork.
10. let’s talk about…!
• the what, why and when of collaboration!
• why culture matters!
• busting the silos!
• the role of HR!
• working smarter, not harder: tools & technologies !
12. why should we care?!
• cost savings through the transfer of best practices!
• better decision making as a result of advice obtained from others!
• increased revenue through the sharing of expertise!
• innovation through the combination and cross-pollination of ideas!
• enhanced capacity for collective action that involves dispersed
units/functions!
Morten T. Hansen !
20. new partners!
• forming of teams may be “on-
the-fly”!
• teams formed to solve
problems or “tackle ideas”!
• intrinsic motivation!
• contribution by ALL!
• less chance of redundancy!
21.
22. –Hutch Carpenter!
“Building toward a !
defined outcome !
through the interactions !
and input of multiple people” !
collaboration by disagreement! !
24. disagreement is good…!
• simplifies!
• focus on where idea is “wrong”!
• understand risks!
• bring problems to the surface!
• rivalry —-> best ideas!
34. our environment is designed for competition and
independence!
we launch ambitious projects in an !
unreceptive environment!
we underestimate the costs!
…and implement the wrong solutions!
we misdiagnose the problem …!
35.
36. disciplined collaboration!
!
“the leadership practice of
properly assessing when
to collaborate (and when
not to) and instilling in
people both the
willingness and the ability
to collaborate when
required” !
!
!
Morten T. Hansen!
37. never lose sight of the goal!
• select when collaboration is appropriate (and when
it’s not!)!
• understand the barriers that currently prevent
employees from collaborating!
• design management solutions to tear down those
barriers!
41. the ‘not-invented-here’ barrier!
• unwilling to reach out to others!
• communication stays within
group!
• protection of self-interests!
• status gaps and pride!
• self-reliance!
42. the hoarding barrier!
• competitive relationships!
!
• fear of losing power!
!
• “it takes too much time”!
!
• rewarding people only for their
work…and not for helping
others!
43. the search barrier!
• people cannot find
information…or resources/
people…that can help them!
• too much information!
• insufficient networks!
• limited ‘personal’ connecting!
44. the transfer barrier!
• cannot pass on tacit knowledge!
• lack of trust!
• lack of respect!
• lack of … friendship!
46. don’t start at wrong end… !
“the leadership practice of properly
assessing when to collaborate (and
when not to) and instilling in people
both the willingness and the ability to
collaborate when required” !
remember…!
49. the hoarding barrier!
HR TIP!
!
Consider a 360-degree
review process that
captures demonstration
of individual performance
and contributions to
others/willingness to help !
56. when do you say ‘yes’?!
when do you say ‘no’?!
57. does value exceed cost?!
!
• better innovation!
• new business development or
cross unit product development!
• better sales!
• cross selling or enhanced
customer service w/ results!
• better operations !
• transfer of best practices or
making better decisions!
!
• opportunity costs!
• foregoing other projects!
!
• collaboration costs!
• delays, budget overruns, lost
sales or poor quality!
VALUE! COST!
72. resources!
Collaboration: How Leaders Avoid the Traps, Build Common Ground, and Reap
Big Results, Morten Hansen!
The Culture of Collaboration, Evan Rosen !
The Execution Trap, Roger L. Martin (Harvard Business Review)!
Eight Ways to Build Collaborative Teams, Lynda Gratton and Tamara J. Erickson
(Harvard Business Review)!
Leadership Conversations: Challenging High-Potential Managers to Become
Great Leaders, Alan S. Berson/Richard G. Stieglitz !
3 Cs of Innovation 2.0 - Crowdsourcing, Competition, Collaboration, Hutch
Carpenter!