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Rand Fishkin | Cofounder & CEO
Google in 2020
From everyone’s search engine to everyone’s competitor…
How Google is changing the web’s landscape,
and how marketers can respond.
Via SparkToro, 2019
Google Holds a Monopoly on Web Search
And Controls the
Overwhelming Majority
of Web Traffic Referrals
Google, 66.0%Facebook,
5.1%
YouTube, 3.9%
Bing, 3.9%
Yahoo, 3.5%
Twitter, 2.1%
Amazon, 2.0%
Reddit, 1.9%
Wikipedia, 1.6%
Gmail, 1.0%
DuckDuckGo,
1.0%
Rest of
Top 250,
7.9%
%ofReferralVisitsSentByTop250Referrers,June2019
(250M+browserreferrals,10M+mobile&desktopdevices)
Stories from the Front Lines
of Google vs. Websites Battle
Merriam-Webster.com
Google Rankings: Way Up!
Via Sistrix
Google Traffic Opportunity: Way Down.
↓30 -
70%
Loss in available
clicks as Google
expanded the
definition boxes
Genius.com
R E D H A N D E
D
Via WSJ, 2019
A week after the
story, Google changed
how they cited lyrics
sources
CelebrityNetWorth.com
Via The Outline,
Via The Outline,
SocialMediaExaminer.com
“I rank #3 for social media; why don’t I get
more traffic!?”
SocialMediaExaminer.com’s Search Console
Expedia.com
Ruh. Roh.
How Widespread Are
We Talking?
SkyScanner & Kayak
Eater & Yelp
USNews &
FiveThirtyEight
Wunderground &
Weather.com
MetaCritic & PC Gamer
Everybody But
Alphabet
And Then There’s
The Extortion…
Nintendo doesn’t buy branded KW ads,
so others get extra margin & brand
Impossible Foods
didn’t buy their
branded ads, so a
competitor-funded org
takes potshots at
them in the SERPs.
In Glossier’s
case, Google
fills the SERP
with misleading
Maps results.
Thankfully, they
paid up to be on
top.
When Google
themselves fail
to buy branded
KWs, Pixel
disappear from
the SERPs!
Cold. Hard. Numbers.
Zero-Click Searches
Caveat.
Jumpshot only
provides data on
mobile browsers (for
now), but I’d
estimate mobile
search app behavior
is quite similar.
53.74% 53.95% 54.45% 54.37% 54.39% 54.67% 54.50% 54.60% 56.10%
42.04% 41.82% 41.20% 41.31% 41.11% 40.72% 41.01% 40.88% 39.69%
4.22% 4.24% 4.35% 4.32% 4.50% 4.61% 4.50% 4.51% 4.22%
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
Jan-19 Feb-19 Mar-19 Apr-19 May-19 Jun-19 Jul-19 Aug-19 Sep-19
Google 2019: Mobile Browser Click Share
Zero-Click Organic Paid
56.10%
39.69%
4.22%
Google Mobile Browser Search Clicks
September 2019
Zero-Click Searches
Searches w/ Organic
Clicks
Searches w/ Paid Clicks
Desktop is where we
do in-depth
research, so CTRs
are, unsurprisingly,
much higher.
34.04% 35.11% 34.66% 34.90% 34.65% 33.56% 33.35% 33.43% 34.85%
61.98% 61.19% 61.38% 61.16% 61.06% 61.94% 62.01% 61.79% 60.83%
3.98% 3.70% 3.96% 3.94% 4.29% 4.50% 4.64% 4.79% 4.32%
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
Jan-19 Feb-19 Mar-19 Apr-19 May-19 Jun-19 Jul-19 Aug-19 Sep-19
Google 2019: Desktop Click Share
Zero-Click Organic Paid
34.85%
60.83%
4.32%
Google Desktop Search Clicks
September 2019
Zero-Click Searches
Searches w/ Organic
Clicks
Alphabet’s Share
•*.google.com (including, but not
limited to all of the below)
• maps.google.com
• sites.google.com
• news.google.com
• domains.google.com
• store.google.com
• play.google.com
• chrome.google.com
• blog.google.com
• analytics.google.com
• drive.google.com
• images.google.com
• support.google.com
• plus.google.com (before it was
retired)
•*.youtube.com
•.google (Google’s top-level domain extension)
•*.gmail.com
•*.android.com
•*.abc.xyz
•*.waymo.com
•*.nest.com
•*.blogger.com
•*.thinkwithgoogle.com
•*.waze.com
•*.orkut.com
•*.withgoogle.com
•*.google.org
•*.googleblog.com
•*.googlefiber.net
•*.campus.co
•*.googlesciencefair.com
What About All the Clicks That Go To…
34.85%
53.28%
4.32%
7.55%
Google Desktop Search Clicks
September 2019
Zero-Click Searches
Organic, Non-Alphabet Clicks
Paid Clicks
Alphabet-Owned Clicks
Google sends ~14% of all clicks
back to its own properties*
*On desktop devices; likely higher on mobile due to app
behavior.
Google Jobs
From 2016-2019,
Jumpshot estimates
~150-180 million
Google searches each
month contained the
words “jobs” or “job”.
In early 2017, Google
launched the Jobs
Widget.
It sits between the
paid & organic results
in most
job-keyword SERPs.
Here’s What
Happened Next…
0%
5%
10%
15%
20%
25%
30%
Jan-17 Apr-17 Jul-17 Oct-17 Jan-18 Apr-18 Jul-18 Oct-18 Jan-19 Apr-19 Jul-19
%ofSearches Clicks to Google's Jobs Widget
2017-2019
Google Job Widget Clicks Paid Clicks
Google Weather
In 2005, Google launched one of
their very first instant-answer
widgets – the weather search
feature.
Via SearchEngineLand
In 2019, Jumpshot estimates ~220-
340 million Google searches each
month contained the word
“weather”.
We analyzed non-branded
weather searches to see what
CTRs look like.
37.8%
57.3%
4.9%
Desktop Browsers
58.8%
39.0%
2.2%
Mobile Browsers
Zero-Click Searches Organic Clicks Paid Clicks
Google CTRs on “Weather” Queries
September 2019
What’s The Remedy?
Marketers must find ways to
make their brand what
searchers seek out.
Perform
Search
Receive Information
from Google’s SERP
Take
Action
Marketers must find
ways to benefit from
zero-click searches.
Perform
Search
Receive Information
from Google’s SERP
Take
Action
Marketers must find
ways to nudge post-
search behavior.
Perform
Search
Receive Information
from Google’s SERP
Take
Action
Individual Action
#1: Content (on our own sites
or others) can claim valuable,
answer-focused SERP real
estate.
#2: Ads can nudge
awareness & behavior
#3: Brand campaigns
can influence related
searches & PAA boxes
#4: Claiming and suggesting
changes to the knowledge panel
can positively influence brand
perception.
#5: Rep Management
SEO can help control
branded SERPs.
#6: Content marketing & editorial
content submissions can nudge
zero-click searchers to your
brand.
This is Not Your Homepage.
This is Your Homepage.
But what if we lose traffic?!
The Prisoner’s Dilemma is Already Here
Via Lily Ray on Twitter, June 2019
The Zero-Click Decision Tree
Can I benefit from
ranking for this query
even without traffic?
Optimize for KWs
that send traffic
instead
YesNo
Will my team or client give
credit for rankings that
don’t send traffic?
Yes
No
Invest in On-
SERP SEO!
The Structured Data Decision Tree
Will I gain or lose value from
adding structured data that
Google may use in an
answer box?
Add the
structured data
and optimize for
rankings!
LoseGain
Would I rather have the
answer box, or cede it to
a competitor to focus on
other KWs?
Cede
Have
Find other KW
opportunities
Institutional Action
Via WSJ, 2019
Via NYTimes, 2013 and The American Prospect, July 2019
Via NYTimes
Via Forbes, July 2019 and The Verge, Sept. 2019
Emerging Strategies
Via Vice.com
Via Wistia.com
Via Vox.com
Via NiemanLab
The Big Picture
2: The future of search marketing is nudging behavior through zero-
click queries, not just earning traffic.
1: Organic search traffic has plateaued. Soon to decline.
3: Brand, content, & product investments all must shift. Marketers
can’t do it alone, but we can help organizations make smart, strategic
decision about the future.
You can do it.
Rand Fishkin | Cofounder & CEO
Bit.ly/googlein2020

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