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Dish Supply Chain: Journey to Collaborative Planning
- 1. DISH Supply Chain Journey to Collaborative Planning
- 2. Sid Powar Senior Supply Chain Manager Material Planning & Inventory Control Steve Plamondon Practice Director Business Planning
- 3. Agenda • About DISH • DISH Products & Awards • Process Flows • Finished Goods/Receivers • Repair Parts • Challenges • Solutions • Comparative Analysis • Anaplan • Demo • Benefits • Takeaways • Q&A
- 4. About DISH Dish joined S&P 500 on March 13, 2017
- 5. DISH Products & Awards
- 6. Receiver Return Forecast Receiver Model Assortment % Receiver Demand Plan Receiver Refurbishment Plan (Available-to-Promise) New Receiver Purchase Plan New Customer Acquisition Forecast Existing Customer Upgrade Forecast Existing Customer Churn Forecast Process Flow: Finished Goods/Receivers Goal: Maximize Inventory Utilization
- 7. Process Flow: Repair Parts Planning Receiver Refurbishment Requirements Calculated Receiver Refurbishment Repair Part Usage Rates Historical Receiver Refurbishment Repair Part Usage Receiver Repair Parts Bill of Materials (BOM) Receiver Repair Part On-Hand Inventory By Location Receiver Repair Part Lead Time / MOQ Receiver Repair Part ABC/XYZ Classification (WOS Target) Receiver Repair Part On-Order By Location Receiver Repair Part Supply Plan Receiver Repair Part Recommended Purchases Receiver Repair Part Available-to-Promise Receiver Repair Part Recommended Location Transfers Receiver Repair Part Demand Plan Inventory Balancing / Purchases
- 8. Challenges • Surveyed planners across multiple sites and found 500+ spreadsheets used • Previous MS Excel tool had limited capacity and was: • Slow to open and save • Prone to crash and caused loss of work • Single user access but multiple user consumption • Not able to handle business changes • Not BOM dependent • Not real-time • Inability to measure forecast accuracy/ variance • All 10,000+ SKUs managed equally and redundantly across sites
- 9. Solution: Comparative Analysis (2013-15)
- 10. Solution: Anaplan • Customized to DISH processes • Scalable for future growth/ new business opportunities • Real-time visibility to latest data across multiple users • Flexibility to make continuous improvements • Allow for sharing information and visibility in end-to-end supply chain
- 11. Demo
- 12. Benefits • Measure Forecast Accuracy for multiple time periods • Drive Efficiency by saving 2 hours per planner per day • Manage by Exceptions • Complex calculations used to make recommendations to the planners • Example: List of SKUs with potential to stock out within lead time • Add or modify products and categories easily • Able to perform ‘what if’ scenario planning quickly
- 13. Takeaways • Build a good project team and select your best model builder • Plan your initial use case for a quick win • Rethink how data is constructed and interpreted • Automate process and data inputs early • Consistently evaluate and prioritize use cases • Build relationships with peer customers • Business processes will evolve based on new insights