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Why Don’t They Understand?Understanding Generational Diversity and the impact to business leaders
Agenda Who Are These People? Perceptions of Each Other The Challenges Possible Solutions Questions
Who Are These People? Traditionalists Baby Boomers Generation X Generation Y Generation Z
Traditionalists  Born before 1946.  They value – Privacy, Hard Work*, Trust, Authority  and Social Order.  Major influe...
Baby Boomers  Born between 1946 and 1964.  Value – Competition, Hard Work, Success, Body  Language and Teamwork.  Major...
Baby Boomers  Born between 1946 and 1964.  Value – Competition, Hard Work, Success, Body  Language and Teamwork.  Major...
Generation X  Born between 1965 and 1981.  They value – Entrepreneurship, Creativity,  Information, Feedback  Major inf...
Generation X  Born between 1965 and 1981.  They value – Entrepreneurship, Creativity,  Information, Feedback  Major inf...
Generation Y  Born between 1982 and 2001.  They value – Autonomy, Diversity, Positive  Reinforcement, Structure and Tech...
Generation Y  Born between 1982 and 2001.  They value – Autonomy, Diversity, Positive  Reinforcement, Structure and Tech...
Generation Z  Born between 2001 to Present.  They value – Connectivity, Self-Direction,  Technology.  Major influences ...
Perceptions and Challenges  Research reveals the following perceptions:    68% of Boomers feel “younger people” do not h...
Now Do We Understand?  Possible Solutions:    Bi-Generational Leadership – Google    Reverse Mentoring – similar to Bi-...
Call to Action!  What will you do with this new information in the next 30 days to help you improve your leadership skill...
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Leadership Impact Of Generational Diversity

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Be a more effective leader by understanding what motivates each generation in the workplace.

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Leadership Impact Of Generational Diversity

  1. 1. Why Don’t They Understand?Understanding Generational Diversity and the impact to business leaders
  2. 2. Agenda Who Are These People? Perceptions of Each Other The Challenges Possible Solutions Questions
  3. 3. Who Are These People? Traditionalists Baby Boomers Generation X Generation Y Generation Z
  4. 4. Traditionalists  Born before 1946.  They value – Privacy, Hard Work*, Trust, Authority and Social Order.  Major influences – Depression and World War II  Communications Tips:   Give them time to share thoughts (silent generation)   Their word is their bond so listen carefully   Face-to-face or formal written communications is preferred   Do not waste their time.
  5. 5. Baby Boomers  Born between 1946 and 1964.  Value – Competition, Hard Work, Success, Body Language and Teamwork.  Major influences – Civil Rights, Cold War, Government Gaffes (Watergate)  Communications Tips:   Body language is important   Speak in an open, direct style   Answer questions thoroughly and expect to be prepared to be pressed for details   Present options
  6. 6. Baby Boomers  Born between 1946 and 1964.  Value – Competition, Hard Work, Success, Body Language and Teamwork.  Major influences – Civil Rights, Cold War, Government Gaffes (Watergate)  Management Tips:   Show appreciation for their extensive knowledge   Encourage them to share their knowledge through mentoring   Allow them to lead projects   Be prepared for resistance to change
  7. 7. Generation X  Born between 1965 and 1981.  They value – Entrepreneurship, Creativity, Information, Feedback  Major influences – Unemployment and Recession  Communications Tips:   Email is primary communications tool   Talk in short sound bites   Get their feedback   Share information and keep them in the loop
  8. 8. Generation X  Born between 1965 and 1981.  They value – Entrepreneurship, Creativity, Information, Feedback  Major influences – Unemployment and Recession  Management Tips:   Minimize bureaucracy and over-management   Give plenty of feedback   Leverage their problem-solving and self-starter mindset   Provide continuous learning
  9. 9. Generation Y  Born between 1982 and 2001.  They value – Autonomy, Diversity, Positive Reinforcement, Structure and Technology.  Major influences – Technology and Helicopter Parents.  Communications Tips:   Use action words and challenge them   Don’t talk down to them   Lots of two-way feedback   Don’t take yourself too seriously
  10. 10. Generation Y  Born between 1982 and 2001.  They value – Autonomy, Diversity, Positive Reinforcement, Structure and Technology.  Major influences – Technology and Helicopter Parents.  Management Tips:   Provide frequent check-ins and feedback   Provide structure and stability   Forget gender roles, they have.   Engage them in social responsibility
  11. 11. Generation Z  Born between 2001 to Present.  They value – Connectivity, Self-Direction, Technology.  Major influences – The Internet (Digital Natives)  Also go by:   Generation Wii   iGeneration   Net Gen
  12. 12. Perceptions and Challenges  Research reveals the following perceptions:   68% of Boomers feel “younger people” do not have as strong a work ethic as they do   32% of Gen X believe the “younger generation” lacks a good work ethic which is a problem   13% of Gen Y say the difference in work ethics across generations is a problem.  “Boomers are emigrants to a world Gen. X and Gen. Y were born into.”  Gen. X and Gen. Y struggle with non-verbal skills.  Grandparents are competing with grandkids for the same jobs.
  13. 13. Now Do We Understand?  Possible Solutions:   Bi-Generational Leadership – Google   Reverse Mentoring – similar to Bi-Gen Leadership   Age defines a demographic, not a person – get past the generalities   Take time to understand each person’s motivators  Each generation has something to contribute to the overall success of business today  Four Generations in the workplace for the foreseeable future – How will we play?  Thank you!
  14. 14. Call to Action!  What will you do with this new information in the next 30 days to help you improve your leadership skills and more effectively lead your business?  Questions?  Thank You! Rick Lochner www.rpcleadershipassociates.com rlochner@rpcleadershipassociates.com 630-219-3316

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