Personal Information
Organização/Local de trabalho
Northern Region, Denmark Denmark
Cargo
Design Do'er and Senior Project Manager at MAN Diesel&Turbo + Co-founder of Service Design Network Denmark
Setor
Design
Site
www.RikkeKnutzen.com
Sobre
Strategic design thinker by heart with a focus on the needs and demands of users of service - it makes a difference for companies.
My competences lies within the strategic use of design thinking as a business driver with a special focus on user centred innovation, design research, service design and strategic design. My strong point is in the front end of development with research, analytics and concept development. What motivates me is gathering people around a vision and the customers perspective, and that we use this to develop our business in a creative and iterative process.
I get a kick out of user research in the field and facilitating workshops. Through the people and users invo...
Gostaram
(91)Implementing service design in the organisation
Livework Studio
•
Há 6 anos
Service design, the next ten years
Livework Studio
•
Há 6 anos
Kickstarting Design Thinking
Erin 'Folletto' Casali
•
Há 8 anos
How Service Design Extends Other Disciplines
Richard Ekelman, SDMT
•
Há 6 anos
Living at home longer - a 2025 vision for elderly care
Livework Studio
•
Há 8 anos
Design due diligence
Thomas Sutton
•
Há 7 anos
James Samperi. Engine Service Service Design. SDNC13 Keynote
Engine Service Design
•
Há 10 anos
Mapping the customer experience: innovate using customer experience journey maps
Joyce Hostyn
•
Há 12 anos
Service pricing strategies for maintenance services
Shaun West
•
Há 7 anos
Service Design Thinking - Designing services that people fall in love with
Ramakant Gawande
•
Há 9 anos
Headstart_Envision_Slides
Seismonaut
•
Há 8 anos
Strategising with Service as Business Logic / Service Design Drinks
Service Design Berlin
•
Há 8 anos
Culture
Reed Hastings
•
Há 14 anos
Future Value Generation @daniel_egger
Daniel Egger
•
Há 9 anos
Co-Creating the Industrial Internet - Katrine Rau & Katrina Alcom, GE
Service Design Network
•
Há 8 anos
Stil skarpt på borgeren - Design af digital offentlig service
Danish Design Centre
•
Há 8 anos
SKATs Kundeservicestrategi 2015
Jonatan Schloss
•
Há 8 anos
Capturing Contexts: A workshop with jobs-to-be-done tools / Service Experience Camp 2015
Martin Jordan
•
Há 8 anos
Launch your own: Corporate innovation accelerator
Board of Innovation
•
Há 8 anos
Omnichannel masterclass
Rasmus Houlind
•
Há 8 anos
Resultater fra omnichannel surveyen
Rasmus Houlind
•
Há 8 anos
Marc Stickdorn & Jakob Schneider – Mobile ethnography and ExperienceFellow, a service design start-up
Jakob Schneider
•
Há 8 anos
The future of business models
Martin Deinoff
•
Há 8 anos
THE MOST EXPECTATION-RAISING INNOVATIONS OF 2015
TrendWatching
•
Há 8 anos
Designing products against customer jobs
Martin Jordan
•
Há 8 anos
Search in time of #SoLoMo
Creuna
•
Há 9 anos
"Culture eats strategy for breakfast"
Tobias Dahlberg
•
Há 9 anos
We explain Experience Design in a few simple steps.
Hyper Island
•
Há 9 anos
Cognitive biases - a visual study guide
Eric Fernandez
•
Há 14 anos
Design Thinking in Praxis - Future of Digital Festival- General Assembly with Mashable
Mike Biggs GAICD
•
Há 9 anos
Personal Information
Organização/Local de trabalho
Northern Region, Denmark Denmark
Cargo
Design Do'er and Senior Project Manager at MAN Diesel&Turbo + Co-founder of Service Design Network Denmark
Setor
Design
Site
www.RikkeKnutzen.com
Sobre
Strategic design thinker by heart with a focus on the needs and demands of users of service - it makes a difference for companies.
My competences lies within the strategic use of design thinking as a business driver with a special focus on user centred innovation, design research, service design and strategic design. My strong point is in the front end of development with research, analytics and concept development. What motivates me is gathering people around a vision and the customers perspective, and that we use this to develop our business in a creative and iterative process.
I get a kick out of user research in the field and facilitating workshops. Through the people and users invo...